Customer Service High School
Resume:
Leticia Campos
Las Vegas NV 89139
CELLULAR: 702-***-****
OBJECTIVE
To work for a company that challenges me to grow professionally and that allows me the opportunity to learn as much as possible in all aspects of my position, to equip me for future advancement. My experience is based on excellent customer service skills and the ability to anticipate the needs of not only the customer but my employer. I strive to always work hard and seek the best outcome in all situations.
WORK EXPERIENCE
April 2008- Sept 2014
Partida Corona Medical Center
Front Desk/Medical records
2950 E. Flaming Road
Las Vegas, NV 89121
(702) 702-***-****
Answering telephone
Work hand in hand with patients
Prepare and Maintain Patient records
Convey highest level of Customer Service at all times
Faxing documents
Verify Patient Insurance eligibility and co-pays
Obtain Prior Authorization for procedures
Ensure patients privacy by maintaining highest level of confidentiality and protecting patient personal information
Anticipating patients’ needs
Answer patient questions and/or concerns to lessen their anxiety
Aug 2005 – April 2008
Homemaker
Aug. 1998- Aug. 2005
Paramount Unified School District
Special Education Aide 15110 California Avenue
Paramount, CA 90723
Students ranged from K-8th grade with learning disabilities and including Emotionally Disturbed.
Assisted with instruction and related activities in a classroom environment.
Reinforce instruction to individual or small group of special education students as instructed by the teacher
Prepare material for class activities
Perform a variety of clerical duties
Able to effectively communicate with both staff and students
EDUCATION
Paramount High School High School Diploma 1994
15110 S. California Avenue
Paramount, CA 90723
Nevada School of Massage Therapy Aug. 2008- May 2009
2381 E. Windmill Lane
Las Vegas, NV 89123
REFERENCES
Becky Lystlund Co-Worker
Francisco Gonzalez Co- Worker
Ansy John Co-Worker
2nd LANGUAGE
Spanish - Speak, read and write fluently.
PERSONAL AND COMPUTER SKILL
Microsoft Word, Excel, Outlook, 10key by touch, Type 35 wpm, multiple
line phone, fax machine, Software programs: EMR (Practice Fusion),
CollabarateMD.
Contact this candidate