Customer Service call center

Location:

Posted:

November 21, 2015

YVETTE HARRIS

Tel. 646-305-3689Email *********@***.***

Objective: To utilize my skills in your company for professional growth and advancement.

Skill: Hardworking, good communicating ability to work with others, teamwork, creative and problem solving.

Certified application counselor

Microsoft Word

Spread sheet

Power Point

Work Experience

August 2005 – November 2014 Amerigroup Corp

Customer Service/Member services

Help members select PCP or change PCP

Assist consumer with applying for health insurance

Assist in recruiting new PCP into network.

May 2003- June 2005 Royal Health

Retention Specialist

Assist members with recertifying for child help plus Medicaid.

Maintenance of membership with HMO

Solving problems member may have with PCP-NYC

Jul 2004- August 2006 Quality Inn Hotel, White Plain New York

Front desk

Assist guest with check in/out with smile.

Assist Training new Front Desk Rep.

Provide Support Guest & work as Team Member

Education:

Received High School Diploma

College of New Rochelle Bronx, New York

References: Available upon request