Customer Service High School

Cassandra MacDonald

*** ********* ****** *******@*******.**

Wolfville, Nova Scotia Cell: 1-902-***-****

B4P 2E2 ca.linkedin.com/in/cassandramacdonald

Education: BBA – Marketing September 2012-Present

Acadia University, Wolfville, Nova Scotia

GPA: 3.28/4.00

May 2016 Graduate

Acadia Excellence Scholarship

High School Diploma 2008-2012

Northumberland Regional High School

Alma, Nova Scotia

Academic Achievement – Distinction

Exceptional organizational and time management skills developed from managing course work and employment

Proficient in multitasking and prioritizing through working in fast paced environments

Ability to effectively use MS Office products such as Word, Excel, PowerPoint, and Windows Media Software

Resourceful team player who excels at building trusting relationships with customers and colleagues

Application of written and communication skills through employment and various course work that required oral presentations and written reports

Employment Marketing Assistant September 2015 - Present

Experience: Acadia University Career Services, Wolfville, Nova Scotia

Manage the Acadia Career Services social media platforms

Identify full-time, part-time, and summer job postings to post through social media platforms

Communicate upcoming events and information sessions to various departments of interest

Discover new and exciting ways to promote the organization

Fleet Marketing Field Specialist (Co-op) May 2015-August 2015

Irving Oil, Saint John, New Brunswick

Communicated with joint venture and dealer locations in Canada and the United States

Assisted in the organization of Driver Appreciation events

Developed and maintained documents to track current marketing material at all Irving 24 locations

Managed the distribution of updated marketing material to Irving 24 locations

Conducted research and an analysis of the company’s printing process

Employment Hostess/Expediter September 2013-October 2014

Experience: Boston Pizza, New Minas, Nova Scotia

Managed customer feedback and complaints and dealt with them in an appropriate manner

Ensured each guest had a positive dining experience through strong communication and interpersonal skills

Created a welcoming environment when greeting and seating guests

Had a strong sense of customer service while working in a fast pace environment

Demonstrated attention to detail by ensuring all meals were sent correctly

Event Coordinator/Research Assistant (Co-op) May 2014-August 2014

Ship Hector Foundation, Pictou, Nova Scotia

Conducted site tours at the Hector Heritage Quay

Assisted with coordination of the Ship Hector Golf Classic

Developed posters, brochures, and other marketing materials

Ensured each visitor has a positive experience through strong communication and interpersonal skills

Created a database of descendants of the Ship Hector through research

Volunteer Acadia Open House Tour Guide October 2015

Experience: F.C. Manning School of Business, Wolfville, Nova Scotia

Information Booth Coordinator September – October 2015

Acadia University’s Get Out the Vote, Wolfville, Nova Scotia

Face Painter July 2013 - July 2014

Toney River Chicken BBQ, Toney River, Nova Scotia

Cover at Fundraising Event November 2013

Acadia Children’s Wish Society, Wolfville, Nova Scotia

Extra- Acadia University:

Curricular: Get Out the Vote 2015

Disrupt14 Business Conference 2013 - 2014

Disrupt13 Business Conference

Acadia Children’s Wish Society

Acadia Meal Exchange: Skip a Meal 2012 - 2014

Northumberland Regional High School:

Graduate Class 2011-2012

Yearbook Committee

Appointed Co-President

Dance Committee 2010 – 2012

Sunrise Trail 4-H Club 2009 – 2012

Elected Vice President in 2011

Interests: Content Marketing, Design, Social Media management, Drawing, Mentoring, New technologies, Outdoors, Photography, Traveling, Volunteering

Contact this candidate