Sales Representative / Account Manager

MURRAY SAUNDERS

* ********** ******** *********, ** L0L1L0

MOBILE 647-***-****

EMAIL ******.********@******.***

PROFILE

An accomplished account manager with strength in developing strong relationships by providing exceptional service through honesty and prompt problem resolution. Always maintain excellent customer retention, building relationships, developing trust and gaining respect. Recognized superior communication skills, top level business acumen, attention to detail, and desire to succeed.

EXPERIENCE

Graphic Apparel 2013– 2015

Account Manager

Instrumental in helping owner avoid bankruptcy

Serviced many accounts in need of proper representation

Built and cultivated my own territory

G&K Services Canada Inc (Direct Sales Division) 2004 - 2013

Executive Account Manager

Managed a portfolio of 150 accounts totaling $700k in sales

Rebuilt territory and maintained steady growth in sales over a nine year period

Developed a number of multi-location (National) accounts (Tim Horton’s, Cargil Foods)

Pioneered the design, implementation and service guidelines of national accounts

Tim Horton’s – developed a custom product line and on-line ordering system, engineered roll out and secured business across Canada -all distribution outlets and logistics personnel

Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments

Routinely analyzed and responded to Municipal Government tender documents

Determined costs and pricing for proposals to ensure corporate goals / profit margin

Effectively handled customer concerns / problems - result excellent customer retention

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Rosewood Promotional Marketing 2002 - 2004

Independent Sales Agent

Responsible for the growth of new business - sales of apparel, premium incentives and promotional items. Managed all aspects of running my own business

Canadian Uniform Ltd 1999- 2001

Sales Representative and Embroidery Department Supervisor

Managed all aspects of new embroidery department, including a team of embroiderers

Responsible for sales growth within the GTA – sales increased 50% each successive year

Priority Uniform Sales Inc 1995 - 1998

Sales Representative

Opened over 100 new accounts in previous undeveloped territory ( GTA and Niagara )

Anchor Textiles / WorkWear Corporation of Canada 1982-1995

Key Account Representative / Unit Manager / Sales and Service Representative

Began in 1982 as a Sales and Service Representative promoted to Unit Manager

EDUCATION

Ryerson Polytechnical Institute

Business Management and Enterprise Development Diploma 1982

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