Sales Customer Service

STEVEN C. LUX

**** *. ******* ***** ***: 208-***-****

Post Falls, ID 83854 ********@***.***

PROFILE

Proven leader with extensive experience delivering strong and sustainable revenue growth for financial, business services and consumer product organizations. Demonstrated success identifying and capitalizing on new channel opportunities, resulting in expanded market share and increased competitive advantage. Adept at establishing strategic and profitable relationships. Broad-based expertise including strategic planning, new market development, product launch and sales, key account management, pricing, promotions and customer service. Dedicated to building and motivating sales teams that consistently exceed quotas.

MANAGEMENT EXPERIENCE

-CKS BioFuels 2011-2014, COO

-Zoalla Pixel Solutions 2008-2011, President

-The CMC Companies 2000-2008, President and CEO

-New Century 1999-2000, National Sales Director

-Lehman Brothers 1998-1999, National Sales Director

-Affinity Finance 1997-1998, Vice President of Marketing & Sales

-Irwin Union Bank & Trust 1994-1997, National Sales Manager

-Harbinger 1991-1994, National Sales Director

SKILLS

Expert in sales technique and sales training

Financial modeling and forecasting

Pre IPO and VC positioning

Social media selling

Call Center / ROI modeling

Mergers and Acquisitions

Expert script writing

Expert in motivational techniques

Traditional direct marketing expert

Senior relationships with Wall Street

and Boutique Firms

ACHIEVEMENTS

Generating $1 billion dollars in sales for the CMC Companies in the first three years after its inception.

Designing customized sales training programs increasing ACD conversion rates by 33% and driving sales from $118 million to $215 million at IHE in only 12 months.

Structured and positioned companies for both IPO and VC infusions at Lehman Brothers and New Century.

Personally conducted sales training classes for over one thousand sales representatives and executives.

Author of SalesKills: Everything You Need to Learn about Selling. Published by Hollis Books and sold on Amazon.com

Numerous awards, achievements and licenses BS Hayward State University 1988

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