Customer Service Representative

Ashley Shaw

**** ******* *** **, ****, TX, *****

832-***-**** • ******.******@*****.***

Career Focus

Highly motivated Level II Non-Commission Officer is seeking an entry level position with advance training to secure and patrol commercial, industrial and residential properties.

Certificate

Level II Non- Commission Security Officer

Training/ Education

Level II Non- Commission Security Officer - Security Guard Training of Houston TX

Diploma- Langham Creek High School- Houston, TX

Professional Experience

Kitchen Supervisor

Bush Intercontinental Airport- Houston, TX, 01/2014- Present

•Supervising the kitchen to make sure it is running smoothly.

•Responsible for prepping ingredients and assembling dishes according to restaurant recipes and specifications.

•Daily line check and inventory.

•Making schedules and making weekly orders.

Customer Service Representative

Xerox- Houston, TX, 11/2013- 12/2014

•Attracted potential customers by answering product and service questions.

•Suggested information about other products and services.

•Opened customer accounts by recording account information.

•Maintained customer records by updating account information.

•Resolved product or service problems by clarifying the customer's complaint.

•Determined cause of the problem; selected and explained best solution to solve the problem.

•Expedited correction or adjustment; followed up to ensure resolution.

Material Handler

Hewlett Packard- Houston, TX, 07/2011- 11/2013

•Outstanding material handling experience in warehouse distribution environment.

•Huge knowledge of carrying out physical inventory.

•Deep knowledge of warehouse inventory control functions.

•Ability to operate necessary material handling equipment also the ability to interpret warehouse process instructions.

•Pallet Jack and Forklift certification.

Contact this candidate