Customer Service Sales
Resume:
Joe Langford
*******@***.***
**** **** **** ******, *** Angeles,90043
Objective
To obtain an aggressive inside sales opportunity with a growing company.
Experience
Marketing Consultant
1-800 Dentists 9/2014 - 9/2015
Played a lead role on pitches to current and prospective accounts by making over100 outbound calls a day to dental offices in effort to build clientele base.
Coordinated new client leads program along with reactivation of prior clients.
Collaborated with clients involving dentists and office manager in efforts to launch social media advertising via Google, Yelp, Facebook, etc. to increase online visibility to potential customers.
Consultant to dental offices in efforts to improve client’s marketability.
Intelifi Check Background Check Services 2/2014 – 9/2014
Making 150 -200 outbound calls a day reaching out to business selling background check services.
Using consultative selling skills to find the perfect fit for the client.
Meritus Payment Solutions 9/2013 – 2/2014
Consulted Business Owners regarding their credit card account. Showing them how to save and put money back into their business. Introducing new products that will help them increase revenue.
Made 100-200 cold calls daily. Analyze merchant statements.
80% close ratio.
Apple One Cerritos, CA 2/2013 - 6/2013
Sold and Cross sold Sensa Products.
Received over 100 calls daily from clients wanting to cancel their subscriptions due to lack of results.
Account Executive
Culligan Water Bellflower, Ca 6/2010 - 12/2011
Commercial sales of selling Culligan products.
Made outbound phone calls to businesses, produce, and made monthly sales goals.
Participated in marketing functions and travel to various locations.
Account Executive
Merchant Services Irvine, Ca 2009 - 2010
Generated leads daily by seeking customers and making appointments to produce sales.
Analyzed merchant’s statements and consulted business owners to help them in saving for their company growth.
Followed up with outbound calls on a daily basis.
Loan Officer
Capitol Mortgage Elite Los Alamitos, Ca 2007 - 2010
Customer Service Representative
Wine Country Gift Baskets Fullerton, Ca 10/2007-12/2007 & 10/2008-12/2008
Fast paced environment by taking customer calls for orders, processed order for shipping and delivery, and answered questions about the products.
Loan Officer
Countrywide Whittier, Ca 2004 - 2006
Retail-sales, mortgage industry experience.
Worked with Title andEscrow Company.
Marketing functions for Realtors.
Gave presentation classes for First Time Home Buyers. Closed loans.
Credit Consultant and Excellent Customer Service.
Participated in Board, Community and Charitable events to foster sales.
Loan Officer
Wells Fargo Anaheim, Ca 2002 - 2004
Loan Officer
Washington Mutual Long Beach, Ca 2000 - 2002
Loan Officer
Downey Savings Downey, Ca 1996 - 2000
Education
Cal State Long Beach Long Beach, Ca B.A., Business Administration
University of Arkansas Fayetteville Transfer
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