Microsoft Office Technical Support

CURRICULUM VITAE

PRASAD MAHADEV BAGAL

Phone: +91-992*******

Email: *************@*****.***

Objective

To pursue a career in Electronics and Telecommunication engineering in progressive company with an aim of contributing immensely to organizational and self development process. I am open for a challenging job opportunity, where I can prove my capabilities and strengths.

Technical Skills

Knowledge of SDH Technology

Knowledge of OSI network Models.

Operating Systems: Windows (XP, Vista, 7, 8), DOS.

Software Application: Microsoft Office (Word, Excel, PowerPoint).

Proficient on Advance EXCEL.

Work Experience

Organization : GENIE Customer Management Services Private Ltd.

Period : From 30th July 2015 to till date.

Designation : Technical Support Engineer.

Roles & Responsibilities:

Giving Technical support for DELL Company for Dell Laptops.

Working on Data Base Management (MIS) which includes Account Reconciliations.

And Mailbox Management.

Managing the Partner Accounts of dell in UK,which consists of preparation of various

Reports like Daily Shipment Report, Weekly Shipment Report, and Credit Report

Of Dell Laptop spare parts that are requested by partner. According to this partner Accounts Are Updated Regularly.

Academic Qualifications

BE in Electronics and Telecommunication

Qualification

University/Board

Year of passing

Percentage

Class

B.E E&TC

Pune University

2014

72.46%

Ist with Dist.

Diploma E&TC

MSBTE

2011

84.18%

Ist with Dist.

S.S.C.

Pune Divisional Board

2008

92.76%

Ist with Dist.

Project

IR Remote with Capacitive Touch-

In this project we implement a touch based remote system using capacitive sense and IR technology for controlling the kitchen chimney. Remote controlled the function like Power ON/OFF, Light ON/OFF, Speed Increase/Decrease, Max speed and Timer. All programming is made in Embedded C with the help of pic microcontroller. Project is made in a Franke Faber Pvt. Ltd, Pune.

EXTRA CURRICULAR ACTIVITIES

Vocational Training for Diploma students at BSNL.

Participated in IET International project presentation.

Volunteer in various College Events.

Personal Details

Name : Bagal Prasad Mahadev

Date of Birth : 22nd May, 1992.

Gender : Male

Marital Status : Unmarried

Nationality : Indian

Languages Known : English, Hindi and Marathi

Permanent Address : G/2, Abhishek nagar, Phase-2, Old Punanaka, Solapur. Dist.Solapur. Pin – 413001.

Declaration

I hereby declare that the above specified details are true and correct to the best of my knowledge.

Date:

Place: Pune.

( Prasad Mahadev Bagal)

Sign

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