Sales Service Representative
Resume:
Henry W. Benning
East Rockaway, NY 11518
*********@***.***
Profile
Results driven business professional with extensive broad-based credit and collection experience. Strong qualifications include excellent analytical, numerical, and problem solving abilities. Effective communicator possessing outstanding interpersonal and relationship building skills, both verbal and written. Proven ability to multi-task in a fast paced work environment. Experience
Senior Credit Representative 2000 –2015
UBM, LLC Lake Success, NY
• Collected and maintained customer accounts for open receivables of approximately $40M.
• Researched and resolved past due balances, payment discrepancies, and reconciliation of customer accounts.
• Achieved a collection success rate of over 98% for all event and trade show accounts.
• Directly responsible for bringing current several of the company’s largest delinquent accounts, including Dell, Intel, and IBM.
• Successfully negotiated payment arrangements of delinquent accounts.
• Established credit worthiness of potential customers and implemented ongoing credit processes for existing customers.
• Identified delinquent accounts and initiated collection procedures with third party and/ or prepared for write-off.
• Reported collection status of accounts to Accounts Receivable, Sales, and Management teams on a consistent basis.
• Coordinated maintenance and collection of “special handling” accounts with Billing Department.
• Interacted daily with Sales team on customer related issues. Senior Credit Analyst 1997 –2000
Esselte Corporation Garden City, NY
• Managed a portfolio that exceeded $10M in monthly sales.
• Collected and monitored past due accounts with a high success rate.
• Negotiated pay schedules and workouts of delinquent accounts.
• Reviewed accounts for release of orders on credit hold
• Processed claims, monitored merchandise returns, and obtained proof of deliveries
• Communicated, both verbal and written, on a daily basis with sales force and customers.
Resume: Henry W. Benning
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Senior Loan Servicer 1989 –1997
Northside Savings Bank Floral Park, NY
• Facilitated all phases of servicing commercial loans, including inquiries, delinquencies, and tax and insurance issues.
• Collected high volume of past due mortgages on commercial property.
• Improved and maintained debt ratio below 3%.
• Negotiated repayment schedules, forbearance agreements, and partial payment workouts with borrowers.
Financial Service Representative 1987 –1989
New York Times New York, NY
• Contacted advertising agencies and individuals for collection of ad space fees.
• Researched and resolved payment and invoicing discrepancies. Education
Bachelor of Science in Business Management with a minor in Banking and Finance York College of PA York, PA
Technical Skills
Proficient in Microsoft Word, Excel, and Oracle
Professional Awards
Recognized with three separate awards with UBM, LLC for Outstanding Achievement and Performance
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