Quality Engineer Manager

Steven Mikkelson

**** ****** ******, *********, ** 49401 - Phone: 616-***-**** - ***********@*****.*** Accomplishments

• Championed supplier improvement efforts using six sigma methodology that reduced quality failure costs from 2.6 % to 0.7%, which equated to slightly more than $2MM in cost avoidance.

• Championed a problem solving team that reduced a monthly rework charge of $140k to zero. Accomplished task in eight weeks time using six sigma methodology.

• Led the design and implementation of a global interactive corrective action management system, which included supplier, customer, warranty and internal audit issues at six facilities.

• Led supplier selection and program management for outsourcing over 100 stamping dies.

• Led the design and implementation of a global APQP system fulfilling the needs of OE automotive customers and effectively managing international suppliers in ten different countries.

• Led the creation of both current and future state value stream maps for the PPAP process and the management of the numerous waste reduction activities.

• Developed and implemented a new supplier development department, which processes over 350 engineering changes a month with a multitude of suppliers from eleven countries.

• Led the problem solving activities to contain and identify the root causes for two potential recall situations with well over $1MM liability potential due to vehicle safety concerns. Defused the recall efforts and kept total problem solving and containment cost under $100k in both cases.

• Led various improvement actions and resourcing efforts on a vast spectrum of commodities that resulted in a $9MM savings over a four year period.

• Managed implementation and maintenance of TS16949. Led the achievement of Ford Q1 award.

• Led the implementation of an early warning system that has successfully detected financially distressed suppliers. Championed the team of suppliers with support from Honda. Responsibilities

• Develop people to be accountable and empowered them to make decisions within their competencies in support of company goals and projects.

• Develop budgets, capital plans, policies, procedures, work instructions, RFQ, project plans and performance measurables.

• Develop and coordinate the execution of risk mitigation activities to secure supply after national disasters and abrupt plant shut downs both domestically and in Asia.

• Improve, reorganize, manage and staff both quality and supplier development departments for APQP efforts, corrective action and current production needs. Responsibilities (cont.)

• Application and understanding of all AIAG core tool to help guide product development teams. o Led the review and submission of PPAP to customer. o Led APQP and control plan development with launch teams. o Analyzed dimensional conformance and process capability while applying SPC concepts to drive the proper control method, sample size and frequency for production. o Actively participated in the development of design and process FMEA. o Managed gage build from RFQ into production utilizing MSA manual to assess its performance.

o Managed testing activities to support DVP&R from RFQ to sourcing and through test report. o Reviewed supplier PPAP, which included material certs, test reports and laboratory certs.

• Championed corrective actions using 5 whys, KT, 8D, DMAIC & PDCA methods.

• Collaborate with product development to better understand and communicate product engineering design and performance requirements to operations and supplier base. EMPLOYMENT SUMMARY

Experience in manufacturing complex electro-mechanical assemblies as a tier one automotive part supplier, and the vast technologies used to produce the components of those assemblies. SoundOff Signal

Sr. Quality Engineer May 2015 – Present

Herman Miller

Quality Engineer IV July 2013 – May 2015

Tubelite Inc.

Quality Manager April 2012 – July 2013

GHSP

Supplier Development Manager April 2005 – April 2012 Advanced Quality Engineering Manager November 2003 - April 2005 EDUCATION & PROFESSIONAL CERTIFICATIONS

Western Michigan University BS – Manufacturing Technology MA – Career & Technical Education

American Society for Quality CQA - Certified Quality Auditor – Cert # 29269 CQE - Certified Quality Engineer – Cert # 46389

CMQ/OE – Certified Manager of Quality &

Organizational Excellence – Cert # 9079

Plexus International TS-16949 Lead Auditor Certification

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