Sales Customer Service
Resume:
CARISSA BARCUS
** ************ ****. ********, ** 15062
***********@*****.*********:*******@****.***
EDUCATION
Bachelor of Science Business Administration May 2014
Concentration – Marketing
California University of Pennsylvania, California, PA
Awarded Who’s Who
RELEVANT EXPERIENCE
Marketing/Events Coordinator Intern
Marketing Assistant
Steel City Motorcycle Company, Washington, PA Jan. 2014-current
Promote traffic to social media websites through promotion on own social media to encourage a wider audience and promote attendance at events
Update in house advertising material to reach out to customers and track cliental
Update website to track customers and promote past and future events
Sit in meetings with representatives from our partners and give feedback and ideas
Work closely with donation requests from Steel City and also get donations for our events
Prepare and send event follow-ups as well as tracking attendance and comparing to past years.
Club Manager
Firemen’s Club #1 October2014-Mar. 2015
Attend monthly board meetings to make board aware of future projections via business plans
Hire and train employees and provide mentoring to improve overall morale in the workplace
Track and report on inventory and bottom line to be aware of improvements to increase profits
Maintain all schedules of the club employees and entertainment to build business overall increasing profits
Attend meetings with sales reps to provide club members with products to appeal to them to earn their business
Mixologist
Meadows Casino, Washington, PA Aug. 2013-Nov. 2013
Firemen’s Club #1, Monessen, PA Aug. 2010-Mar. 2015
Rusty Star, Belle Vernon, PA Mar. 2010-Mar. 2015
Identify legal age to consume and be aware of customer limitations therefore decreasing probability of excess legal fees
Provide excellent customer service, accept payments and maintain cleanliness
Meet customer requirements by preparing custom order cocktails
Organize and advertise special events and banquets to encourage attendance and sales
Increased Revenue by promoting daily specials
Sales Clerk
Sammy’s Smoke Shop, Monessen, PA Dec. 2010–Sept. 2011
Created weekly work schedule for six employees and appointment book
Developed marketing tools to promote and encourage individual sales
Maintained inventory by tracking and identifying regular customer sales
Performed troubleshooting and regular maintenance of equipment to decrease company costs
Sales Representative / Assistant Manager
The Mobile Solution, Greensburg, PA Aug. 2007–May 2008
Ranked top 3 in overall company sales
Prospected and sold phones, phone plans, and accessories through customer interaction
Prepared work schedule for up to 20 employees and covered all shifts when short staffed
Tracked inventory by daily scans of merchandise
Tracked store employee sales, to identify commission structure and provide competition to increase sales
Used sales strategies to upsell products based on customer needs
ACTIVITIES
Student Association Inc. (SAI) – Cabinet Representative
Student Government – Senator – Fundraising coordinator
March senator of the month
Peer Mentor
Writing Center – Specialist – Office Manager
Economics Club
Habitat For Hummanity
Monessen Midget League – Cheerleading Coach
WORK EXPERIENCE
Child Care
Personal References
Personal cleaning contract
Southwest Medical Center Apr. 2009-Dec. 2010
In Home Care
Comfort Keepers May 2008-Dec. 2010
Office Assistant
Nationwide Insurance July 2007-May2008
Extra
Nancy Mosser Casting May 2008-current
PROFESSIONAL DEVELOPMENT
Training/Conferences/Awards
Who’s Who AMONG STUDENTS IN American Universities & Colleges
Leadership Training – University of Pittsburgh
Steven Covey 7 Healthy Habits – California University of Pennsylvania
Communities That Care Leadership Retreat
Budget Strategy Planning
Stress Management Class
VOLUNTEER
Pittsburgh Penguins
oSurvey, Rally towels
Blood drive
Budget Strategy Planning
At Risk Youth Campus Tours
Sport Management track meets
oVolunteered several high school and middle school meets
Relay for Life
Stuff A Bus Toy Drive
Big Event
MAWCA Conference
Mile of “Change”
Mix Off
oCaptain of Student Government team
Won 3 Awards
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate