Accounts Payable,Accounts Receivable and Customer Service

RHODORA D. CAGUIOA

Blk * Lot ** Grapefruit St, Greenland Subd. Cainta Rizal

Mobile 099*-******* /email: acsj07@r.postjobfree.com

CAREER SUMMARY

With knowledge and skills in handling Customer Care functions to achieve the highest level of Customer Satisfaction.

With knowledge and skills in the areas of Accounts Payable, Accounts Receivable, Treasury,Budget and Finance. Has exposure in the general accounting set-up of a multinational corporation engaged in the distribution of imported products. ACHIEVEMENTS

2004 Best Employee

2004 Consistent Early Bird

2006 Consistent Early Bird

2008 Best Employee

COMPUTER SKILLS

Well versed in MS Windows XP,MS,Word,Excel,Powerpoint,Pivot,Vlook up

PRMS/SDS System

Knowledgeable in SAP R3 (SD Module & Finance Module)

Bridge Front Office (BFO)

PROFESSIONAL EXPERIENCE

POWERLINES DIGITAL CONCEPTS, CORP.

Unit 1 G/F Torre Venezia Condo

TimogAvenue,Quezon City

Finance and Admin Head June 2014-December 2014

Reports directly to the Chief Operating Officer/President.

Responsible for monthly payroll.

Responsible for government monthly deadlines (SSS, Pag-ibig&Philhealth)

Prepares monthly report (Sales and Collections)

Prepares vouchers & check payables

SCHNEIDER ELECTRIC (PHILIPPINES), INC.

24F Fort Legend Towers,FortBonifacio

Global City, Taguig

Financial Analyst June 2013-May 2014

Updating of transfer price upon request of Master Data Admin

Responsible in downloading Monthly Report need for reporting

Stocks Provisions

Costing Run

Inventory

Prepares Monthly Order and Sales to be submitted in Region using HFM reporting tools.

Order Comparative

Order Delta Price

Order Comment Analysis

Sales Comparative

Sales Delta price

Sales Comment Analysis

Prepares Monthly Schedules to be submitted in Region using HFM reporting tools.

Support Function Cost (SFC)

Trade Accounts Payable (Intra Group)

Inventory Summary

Logistics Cost

Encoding of Order Rolling Forecast in HFM reporting tools.

Responsible in coordinating with other vendor for the transfer price campaign.

Responsible in Year End Process for Finance about the Future Price for the coming year.

Sending Monthly Order and sales to all Business Unit Manager. Customer Care Supervisor July 2005 –May 2013

Supervise/oversee the Customer Care teams role, its policies & procedures to deliver & achieve excellent customer service.

Provide to Customer basic Technical Functions needed (Sales Support and Product reference.

Manage effectively Customer complaints and be able to address issues regarding commercial, logistics & technical issues

Over all in charge of the Order Entry Management, order entry processing & amendments, assessment of Customer credit status

To handle effectively inquiries regarding price, availability & status of orders

Provide weekly/monthly operations reports detailing business KPIs

Coaching and developing staff

Responsible for all the reports needed

Order Entry Administrator Oct. 2003 - Jun. 2005

Handle Orders from Customers (check completeness of information; check prices/work on ‘Quotation” preparation; secure approval for Order Entry; coordinate with Supply Chain for entry of orders) and the corresponding Order Confirmation.

Coordinate with Supply Chain/Logistics on Progress and Status of Orders. Prepare regular report/update on status of all orders.

Responsible in sending order status report to all authorized partners.

Handle the Sales and Distribution (SD) Module functions.

Develop Reporting Tools and Prepare regular reports (using tools) for proper monitoring of Orders, Sales and Performance of partners.

Develop other reports (in coordination with the Commercial sales Director) relevant to assessment of Orders, Sales and Performance versus Forecasts and Targets.

Credit & Control Assistant April 2001 – Sept. 2003

Reports directly to the Accounting Manager and Finance Director

Handles the billing and collection of a company.

Responsible for obtaining payments due to a company.

Monitor and control the effective implementation of credit and control policies programs and procedures.

Initiate to solve customers credit related queries and issues

Responsible in issuing official receipt for all the cheques collected.

Posting of all payments made by the customers.

Reconciliation and analysis of each customer accounts.

Prepares monthly report such as accounts receivable provisioning, treasury report & customer accounts summary.

Prepares accrual of various expenses (prepayments & utilities)

Encoding of all journal entries to the general ledger

Responsible to ask for a Credit Investigation for the new customer.

Other task assigned from time to time

Accounts Payable/Treasury Assistant April 1997-March 2001

Reports directly to the Accounting Manager & Finance Director.

Provides strategic support and maintenance to the Finance operations of the company.

Documents all intra group transactions of the company.

Manages and monitors the savings and current accounts of the company.

Handles bank reconciliation and adjustment reports.

Prepares vouchers payable & check.

Systematically maintained and posted reconciliation of all transactions in the general ledger.

Prepares various accrual of expenses and amortization of fixed assets and pre-payments.

Handles Petty Cash fund

Monitors the advances & liquidation of employees.

Prepares monthly VAT & Expanded Withholding Tax

Responsible for renewal of taxes & licenses such as Mayors Permit & BIR Annual Registration. PHILIPPINE IRON CONST. & MARINEWORKS, INC. November 1992-March 1997 728 Pedro Gil Street, Malate Manila

Accounting Assistant

Prepares monthly overseas billing & payroll for various projects.

Handles bank reconciliation

Handles Petty cash Fund

Prepares various monthly schedules such as:

Cost Overseas

Income Overseas

Advances Supplier

Jobs in Progress

Contract Work In Progress

Handles cash disbursement book & voucher register

Handles monthly BIR report (VAT & Expanded Withholding Tax)

Compilation of paid vouchers & other documents

EDUCATION

B.S. Accountancy Polytechnic University of the Philippines 1992 Sta. Mesa, Manila

Secondary School San Rafael High School 1988

Abra de Ilog, Occidental Mindoro

Primary School Wawa Elementary School 1984

Occidental Mindoro

TRAINING PROGRAMS ATTENDED

o Leadership Roundtable (2) Sept 2012 Schneider Office o Leadership Roundtable (1) July 2012 Schneider Office o Customer Project Process May 2012 Schneider Office o Finance for non Finance May 2012 Schneider Office o MSE Workshop May 2012 Singapore Office

o Bridge Fron Office Sept 2011 Schneider Office

o Creating Loyal Customer Sept 2011 Hotel Intercon o Building Supply Chain March 2011 Singapore Office o APAC Community Workshop February 2011 Singapore Office o BW Training for Key User February 2010 Schneider Office o PI2C Training April 2007 Schneider Office

o Six Sigma Training Legend Hotel

o People Handling Skill November 20r06 Shangri-la,Makati o Helpdesk Globalization Project February 2006 Schneider,Malaysia o Business Warehousing (SAP) November 2004 Schneider, Thailand o ExcellLevel 3 December 2003 New Horizons

o Customized Excell Level 1&2 December 2003 New Horizons o Credit Management August 2002 Schneider,Malaysia o Customer Delight Workshop October 1999 Schneider Office o Customer Service Skills Workshop

For Service Professionals September 1999 Schneider Office o Expanded Value Added Tax May 1998 Edsa Plaza Hotel

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