Operational Leader

Jitendra V. Patel

**** ******** **** *****. ● Millington, TN 38053 ● H: 919-***-**** ● W: 919-***-**** ● ************@*****.***

CERTIFIED LEAN MANUFACTURING LEADER

A dedicated operational leader with 21 years of leadership experience in coaching, mentoring, organization design & development, lean manufacturing, assembly, & packaging operations, strategy development & deployment, technical project management, budgeting, driving sustainable continuous improvement, safety, quality, compliance, training, recruiting, maintenance, and facilities engineering.

EXPERIENCE

GlaxcoSmithKline, 12/14 – present

Value Stream Manager

Responsible for all operational activities for the GSK brand value stream for the Memphis site and achieving the site priorities of safety (employee & patient), quality, customer service, and cost.

Responsible for managing:

Manufacturing and Packaging Operations (24/7)

Project Engineering

Continuous Improvement Strategy

Maintenance & Facilities

Business Operations/Capital Budget/Payroll

Reconciliation Specialists (Compliance & Operational Quality)

Operational Excellence and Project Deployment

Global Projects

Communications

Technical Support/Development Team

Product Life Cycle Management

Talent Development and Succession Planning

Compliance and Audit Readiness

Organization restructuring within the GSK value stream to ensure delivering of the site strategy, Global Production System (GPS) through OE (Operational Excellence) maturity, capability, capacity investment, and key stakeholder relationships.

Drive the GPS/OE culture of zero accidents, zero defects, and zero waste.

oThrough the use of GPS/OE tools daily, participating in performance management process, tiered accountability boards, conduct process confirmation, problem solving, and GEMBA with a purpose to drive, develop & coach my team.

oExecuting the Plan, Do, Check, Act (PDCA) cycle as part of the KATA cycle on a daily basis or as the business needs requires.

oCoach and mentor team through real-time problem solving on the shop floor to drive to the root cause(s) and instill the use of 4Ms (man, method, material, and machine) to develop CAPA (corrective and preventative actions)/ solutions to prevent reoccurrence of problems.

Delivery of site strategy (GPS, Financials, Continuous Improvement Plan, Capabilities, Growth).

Development of business acumen within my team to ensure real-time budget management and reporting.

Recruitment & hiring; sound in employment law.

Personnel actions (development, coaching, counseling, and promotions & adverse actions).

Delivered the site strategy for GSK value stream

oZero recordable accidents with zero lost time.

o20% reduction in quality deviations while maintaining no audit findings (internal or external)

o10% reduction in waste (bulk, intermediate, and finished goods); $200K in savings

o30% increase in productivity; delivering to output targets and ensuring customer demands were met without stock out and resulting in $1mil in favorable recoveries (1st favorable financials in 4 years).

oEmbedded GPS by leading, coaching, and living the GPS tools on a daily basis resulting value stream selection as highest rated area for GPS in the network and the site being nominated for the President’s Award.

oContinuous Improvement Plan by developing and executing production equipment upgrades & replacement plan.

oDevelopment of capabilities of 7 directs and 150 indirects reports through coaching at bi-weekly operations meeting, daily Gembas, 1:1 personal development plan sessions.

oDelivering growth exceeding annual output projections beyond the planned 1.6 billion tablets with less than budgeted headcount resulting in the securing of additional volume for 2016 due to lower cost per unit. Championing the funding of the Polident line (line 14) in 2015.

GlaxcoSmithKline, 11/12 – 12/14

Operational Excellence Expert

Responsible for leading OE projects that delivered 15% reduction of Solid Dose portfolio management (cost saving of $350K), 10% reduction in waste for the site; resulting in $1.8 million in savings, and 15% increase in MDPI production.

Responsible for leading & supporting Kaizen events such as MDPI & MDI FRS (fixed repeating schedule) workshops, MDPI VSM (Value Stream Mapping) workshop, Lean Leader Mother Strategy, Administrative Assessment workshop, Site 6s, Performance Management, RCA (Root Cause Analysis) workshops, Living Safety, and Site wide lunch & learns.

Responsible for the development and execution of the GPS deployment strategy for the Zebulon site to include the selection of change teams, stakeholder management, and governance process.

Served as Change Agent for Wave #1 (1st deployment) of GPS in MDPI (Respiratory Value Stream) (Jun-Nov13); directly responsible for serving as liaison between the change team & GPS coach.

Served as co-lead in pre-GPS data collection for MDPI value stream (VS) and establishing the local GPS team site at Zebulon.

Worked directly with site leadership and OE champion in the development & execution of the site GPS strategy, team selection, business contingency development, and logistical support for Wave #1 & #2.

Conducted teach points to GPS team members, GPS sponsors, and SLT on all core GPS standards and ADP tools.

Supported the GPS coach in the capability build of Fill Blend GPS team members to include myself, achieving a level 3 in all areas.

Serving as GPS Coach for Wave #2 of GPS in Solid Dose and MDPI (Nov13-current); directly responsible for coaching, mentoring, and leading team to achieve their current target conditions by 31MAR14.

Coached SD QC, MDPI AP/FB, MDPI QA, & MDPI QC teams in the development of their Wave #2 TIP (Tactical Implementation Plan) plans and target conditions to include development/refinement of support metrics.

Coached & mentored the development & execution of capability build for 13 GPS team members and 5 SLT in Wave #2 around the GPS standards (5s, Problem Solving, Performance Management, Leader’s Standard Work, Operator Standard Work, & Gemba).

YONKERS INDUSTRIES, 08/11 – 11/12

Project & Safety Engineer

Directly responsible for the planning and execution of projects for our clients without injury or negative financial impact to their business. Received outstanding rating from GSK & Merck for role as a Safety Engineer.

Provided Project Management and Project Engineering support and tools for Ellipta & Gemini projects (installation of new manufacturing and packaging lines for GSK & Merck).

Developed Safety and Project Performance Management Process which included performance management boards (metrics, triggers, escalations, and problem solving) and daily accountability meetings.

AMERICAN WOODMARK CORPORATION, 12/10 – 05/11

Production Manager

Managed a total of 40 direct employees and 2 production supervisors in cabinet manufacturing operations.

Zero accidents or injuries, 15% improvement in quality, 20% reduction in waste, and 30% improvement in production through the execution of kaizens, six sigma projects, redevelopment of training programs, instituting an operating system, and organizational restructuring.

Developed and implement visual factory tools (performance management, skills matrix, equipment utilization, OEE, and problem solving).

VOUGHT AIRCRAFT INDUSTRIES, Inc., 05/07 – 12/10

Lean Champion (Engineer) / Facility Engineer 12/07– 12/10

Promoted to Lead Facilities Engineer, reporting directly to the Facility Manager, while included on the Plant Leadership Team (PLT). Responsible for managing all maintenance project scheduling, budgeting, and cost containment for the 2,000 FTE manufacturing and assembly site.

Change Agent: Collaborates to commission Continuous Improvement projects of various sizes and scope, and partners with process owners to complete projects and drive results.

Utilizes Lean manufacturing processes, including: Kanban pull-system, 6S, Value Stream Mapping, TPM, Kaizen, and Visual Management tools to positively impact key performance metrics.

Conducts root cause analysis and data analysis to find statistically significant relationships.

Trains and coaches members in the use of Lean and Six Sigma tools and methodologies.

Led Green Belt project team for the Age Oven Process that resulted in the standardization of the process and savings of $150K/year.

Operations Manager 05/07 – 12/07

Responsible for maintaining Quality, Safety, Cost, Delivery, and People compliance while implementing lean concepts, process improvements, and coaching & mentoring the team in all aspects of the business under my care.

C-130 and AUK Assembly Manager -Managed a total of 156 direct employees and 28 Contract employees in assembly operations. Increased performance to budget (PTB) and performance to standards (PTS) by 15% during tenure.

G450 Assembly Manager (2nd shift) - Managed 65 direct employees and 15 contract employees. Reduced quality defects by 8% and increased performance to budget (PTB) by 20%.

Area Manager (Oven Age-forming Process Area) - Supervised a total of 9 contract employees to support a recovery effort as a result of a work stoppage. Increased performance to budget (PTB) by 25% and increased performance to standards (PTS) by 30%.

ATLAS COMFORT SYSTEMS - USA, 11/05 – 04/07

Project Manager

Responsible for the management for multiple construction projects in valued at over $20 million dollars with a budget of $10 million, 10 direct reports and 300 indirect reports

Responsible for all aspects of safety, quality, delivery, cost, and people for each project.

Zero recordable injuries, all projects delivered on-time and cost; only Project Manager in the division to do so.

UNITED STATES ARMY - Captain 12/05 – 11/05

Academic Instructor/Writer, 09/03 - 11/05

Plans, Logistics, and Training Officer, 01/01 - 09/03

Executive/Training Officer, 04/98 - 01/01

Platoon Leader, 09/96 - 04/98

U.S. Army Flight School, 01/95-09 – 09/96

EDUCATION

Argosy University - 2009

Masters in Business Administration – 4.0 GPA

Wofford College - 1994

BS – Biology (Pre-Med) GPA –3.0 GPA

U.S. Army - 2005

Survival, Evasion, Resistance, and Escape Course Instructor Training Course Aviation Maintenance Managers Course

Aviation Officer Basic Course AH-64A Aircraft Qualification Course Air Assault School

Armor Captain Career Course Master Fitness Trainer Initial Entry Rotary Wing Course Airborne School

SKILLS

Lean Certification (University of Kentucky, 2009) Six Sigma Green Belt Certification (Vought 07-09)

Yellow Belt Certification (Vought 07-08) Lean Systems Certification (Vought 07-09)

Vought Operating System Instructor/Coach (Vought 07-09) DuPont Safety Program (Vought 2008)

Practical Coaching (GSK 12-13) Global Production System Coach (GSK 12-13) Harvard Manager Mentor (GSK 12-13)

Accelerated Delivery Program (GSK 12-13) Root Cause Analysis (GSK 12-13) First Line Leader (GSK 14)

OSHA 40 (Yonkers 12), HAZWOPS (GSK 14), Fire Fighter (GSK 12-14), Army Academic Instructor (Army, 2004)

Public Affairs (Army, 2000)

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