Senior Management Consultant

Ruthelen D. Robinson ***** Brighton Lane

Email: ************@*****.*** Meadows Place, TX 77477

LinkedIn: www.linkedin.com/in/ruthelen 713-***-**** Profile

I am an experienced consultant, having helped clients to achieve their goals and targets through virtual collaboration, organizational change management, business process architecture, data warehousing, infrastructure deployment, project management and service delivery. I’ve held various project roles over the length of my career from business/technical analyst, business process architect, change management and communications lead, as well as project manager. My primary experience has been in the energy industry having worked with two of the top oil & gas companies. I have additional experiences in aerospace, financial, healthcare, and waste services industries. Skills and Competencies

Project Management

Infrastructure Deployment

Business Process Architecture

and Analysis

System Configuration and

Setup Programme Reporting

Change Management

Virtual Collaboration

Internal Communications

Training Curriculum and Facilitation

Workshop and Meeting Facilitation

Event Coordination

Supply Chain Management (SCM)

Enterprise Resource Planning (ERP)

Customer Relationship Management

(CRM)

Customer Information System (CIS)

Business Process Management (BPM)

Service Delivery

Education

Master of Business Administration 1991 – 1993, Florida Institute of Technology, Melbourne, FL

Bachelor of Science, Electrical Engineering 1984 – 1989, Southern University and A&M College, Baton Rouge, LA Career History

Wipro Technologies Senior Management Consultant 09 / 2010 – 02/2015 SAIC Principal Consultant 05/2006 – 07/2010

CSC Consulting Senior Consultant 05/1997 – 05/2006 Andersen Consulting

(currently Accenture)

Business Analyst 09/1993 – 05/1997

Procter & Gamble Company Project/Production Manager 06/1989 – 07/1992 Experience

Change and Communications Management

Prepared and executed organizational change management and communication strategic plans providing awareness and required actions to maintain business continuity

Published regular newsletters to inform executive management and staff of the state of the department, projects, key accomplishments and individual achievements

Distributed individual project communications to targeted staff

Facilitated annual team building, staff engagement and strategic planning sessions

Developed and delivered a variety of training curriculum

Acted as a focal point for the department on various networks and groups

Planned and executed awareness roadshows to demonstrate what’s coming

Prepared project and department presentations to ensure a consistent and concise message was delivered Ruthelen D Robinson 2 of 3

Reported department achievements, challenges and risks to be incorporated in the company’s quarterly portfolio Project Management and Programme Reporting

Initiated the project with the development of the project charter, statement of work, scope and identified stakeholders

Prepared and revised project time and cost estimates including the identification and assignment of deliverables and resources

Identified project constraints and risks based on knowledge, past experience and input from subject matter experts with mitigation strategies

Executed and monitored the approved plan, incorporated approved changes, and revised the plan accordingly

Monitored and reported the state and progress (deliverables, cost and schedule) of the project regularly and as required to help manage client expectations

Conducted crucial conversations in an effort to provide professional guidance and retain valuable project resources

Prepared and delivered staff performance evaluations

Assessed and validated the project to ensure the requirements were being met and to be on the lookout for anything that might be affecting the cost, schedule or scope

Closed the phase or project with the finalization of work products and transition to production

Designed and maintained project/programme intranet and SharePoint sites

Developed a project reporting dashboard to help streamline monthly status reporting

Managed teams as small as one to as large as 8

Business Process Architecture/Analysis and Configuration

Conducted requirements gathering working sessions with Subject Matter Experts

Translated business requirements into functional requirements

Developed business process diagrams through an iterative process

Designed support processes and front-end user interfaces

Ensured the business requirements were met and solution deliverables completed on time

Represented the business areas on a unified business model team ensuring the toolset business processes fit within the client enterprise business model and that all integration points were connected

Implemented a software asset management system and designed the supporting business processes to obtain the potential benefit of investments in software and reduce the risk of exposure to and use of illegal software

Designed processes for billing, payments, credit and collections

Coordinated the configuration of the product, opportunity, solution, service request, account, and contact management for sales

Analyzed the present state of the sales technical model to support and/or interface with the sales automation tool

Designed future state interfaces and mapped to legacy applications for the future state model

Led the effort to integrate legacy functionality into a sales automation tool

Analyzed legacy systems, data, and business rules to develop a process for extracting data to populate the data warehouse

Developed end-user reports and conducted an end-user training program

Led the effort to develop data gathering templates for a data warehouse implementation

Lead teams of technical analysts, business analysts and system configurators Ruthelen D Robinson 3 of 3

Client History

Shell Trading Change & Communications Lead, Trading SOM Shell Upstream Collaboration Consultant

Shell Trading Virtual Collaboration Lead for Trading North America Shell Trading Vista & Office 2007 North America Change Manager and Strategy & Planning Coordinator British Petroleum BPMi Business Architect & Change Manager Shell Oil Products U.S. Trust Domain Project Lead

Shell Oil Products U.S. Service Delivery Project Lead – Swift Shell Oil Products U.S. Service Delivery Focal Point – Fusion Waste Management Business Process Engineer

Equiva Services, LLC Software Asset Management Manager Premier Healthcare Siebel Configuration Lead

American General Technical Analyst/Development Lead Lockheed-Martin Data Sourcing Analyst

Halliburton Energy Services Project Manager

Freeport McMoRan Business Analyst

Certifications / Affiliations

Southern University National Alumni Federation

Alpha Kappa Alpha Sorority, Inc.

Eta Kappa Nu Electrical Engineering Honor Society

Institute of Electrical and Electronics Engineers

National Society of Black Engineers

Society of Women Engineers

National Technical Association

National Black MBA Association

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