Customer Service Medical Assistant
Resume:
Joudene laguerre
**********@*****.***
Professional Summary
Meticulous Cash Management Manager who works well in office settings with the goal of effectively tracking revenues and expenditures. Adept at generating detailed financial reports, statements and forecasts. Especially proficient in generally accepted accounting principles.
Core Qualifications
• Exceptional ability to manage cash expenditures • Extensive mathematical and accounting skills • Proficient at training and motivating financial staff members • Solid knowledge of cash applications and accounting software • Sound ability to maintain accurate spreadsheets and financial ledgers • Ability to work well independently and in group settings • Strong communications skills
Experience
January 2014 to July 2015, Loomis Miami FL Cash Management Manager • Managed client accounts. • Performed periodic bank deposits. • Approved petty cash withdrawals. • Approved funding requests. • Analyzed cash management procedures., Cash Management Manager • Supervised, administered and resolved cash management issues. • Ensured compliance with financial regulatory guidelines. • Managed internal and external communications related to cash disbursements. • Responded to client requests. • Prepared client invoices and processed checks. • Administered wire payments. • Prepared monthly and quarterly cash flow reports. January 2014 to Present ABC Corp. cash Management Manager • Managed accounts and processed wire transfers. • Oversaw and approved account disbursements. • Managed disbursement accounts. • Evaluated bank charges and prepared companion reports. • Provided requested support with client matters. • Prepared and managed investment accounts. • Obtained required approvals for check refunds.
Cashier: Five guys from January 2012 to August 2015
KEY ACCOMPLISHMENTS
• Fulfilled the company’s defined customer experience by maintaining a friendly and customer focused approach
• Promoted organization’s programs such as warranty sales, score-card, and private label credit card alike
• Provided timely and appreciable customer service, increased revenue by 30%
• Changed cash register handling process which increased efficiency by 20%
• Maintained and imparted knowledge of cashiering procedures
• Kept work area clean by utilizing appropriate cleaning standards
• Managed, counted, verified, and reconciled daily sales which reduced losses by $20000
Experience: Macy’s salesperson/pricing
June 2014 to Present to April 2015
Achieved all set sales goals while providing outstanding customer service.
Pushed products while identifying with individual customer requirements and preferences.
Maintained clean display and store appearance
Updated customer database on a daily basis.
Fostered and maintained excellent customer relationships.
CERTIFIED MEDICAL ASSISTANT
CMA with experience in a multiphysician family medical practice and additional healthcare experience as an RPT. Known for dedication to providing premium patient care. Skills include:
Medical Office Management
Medical Billing & Coding
Medical Records Management
Data Entry (75 WPM)
Bookkeeping & Filing
Taking Patient Vitals
Blood Draws
Injections
Patient Scheduling
Ancillary Testing
Patient Education
HIPAA & JCAHO
CERTIFIED MEDICAL ASSISTANT
CMA with experience in a multiphysician family medical practice and additional healthcare experience as an RPT. Known for dedication to providing premium patient care. Skills include:
Medical Office Management
Medical Billing & Coding
Medical Records Management
Data Entry (75 WPM)
Bookkeeping & Filing
Taking Patient Vitals
Blood Draws
Injections
Patient Scheduling
Ancillary Testing
Patient Education
HIPAA & JCAHO Knowledge
EDUCATION
Certified Medical Assistant (CMA), 2008-Present
Registered Phlebotomy Tech (RPT), 2008-Present
Certified in First Aid & CPR, 2008-Present
High School Diploma, HIGH SCHOOL, 2007
College Brown Mackie
PROFESSIONAL EXPERIENCE
Ideal MEDICAL center PRACTICE, Miami Florida
Certified Medical Assistant, 201-Present
Serve as a key member of interdisciplinary healthcare team for a busy family medical practice. Assist seven MDs as well as PA and RN team in ensuring optimal patient care and smooth daily functioning of office.
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