Customer Service Administrative Assistant
Resume:
Conroe, TX. *****
******@************.***
LISA K JOLLY
OBJECTIVE
Seeking a position with a company where my experience will allow me to contribute and constantly learn with the ability to advance.
SKILLS & ABILITIES
Procurement, Expediting, Logistics, Customer Service, Accounts Payable and Administrative Duties.
I have eighteen (18) years’ of customer services experience and logistics, six (6) years’ experience in purchasing and expediting various products such as motors, controls, hot oil units, pipes, fittings, valves, cranes, firetrucks and personal and other items to West Africa Nigeria.
EXPERIENCE
ADMINISTRATIVE ASSISTANT – SARENTEC, WILLIS, TX.
June 2014 to Present
Answer all incoming calls.
Prepare and mail all US/UPS/FedEx packages.
Oversee all administrative aspects of all out of town trips & jobs, including travel, hotel and rentals cars.
Assist Office Manager with payroll.
Enter all invoices in QuickBooks for payment.
Pay all open invoices.
Keep inventory and order all office supplies.
Make bank deposits when needed.
PRODUCTION CONTROL SPECIALIST – MUELLER, WILLIS, TX
April 2012 to June 2014
Dispatched all customer deliveries.
Prepare delivery documents and information for drivers.
Facilitate communications between departments and drivers.
Develop and implanted delivery schedule while meeting customers’ expectations.
Manage daily activities resulting in continuous efficiency.
Process out bound freight bills.
Produced reports as needed.
ADMINISTRATIVE ASSISTANT – MUELLER, WILLIS, TX
January 2005 to April 2012
Managed and performed all administrative daily activities.
Answered all incoming call and dispatched them to correct department.
Greeted, assisted and directed all customers to the appropriate branch staff.
Entered all invoices and collected payment.
Made bank deposits when needed.
Reviewed and balanced daily reports.
Reviewed and balanced petty cash, submitted receipts for payment.
Reviewed and processed tax exemption certificates.
CONTRACT BUYER – CHEVRON HOUSTON, TX
September 2000 to April 2004
Prepared requisitions for quotes.
Reviewed and clarified with vendor’s delivery, testing, pricing and certification of all materials purchased.
Expediting off all documents, goods and services in a timely manner.
Witness of goods purchased.
Verified all charges on invoices and approved for payment.
Created and maintained a filing system for all purchased orders.
ADMINISTRATIVE ASSISTANT – CHEVRON HOUSTON, TX
February 1998 to September 2000
General administrative duties.
Create faxes and letters, distribute to the appropriate department.
Facilitated all meetings.
Created and updated all reports weekly.
Operated computer, plotter, copier and scanner.
EDUCATION
CONROE HIGH SCHOOL 1989-1992/ LONESTAR COLLEGE GED 1994
COMMUNICATION
The key strengths that I possess for success include, but are not limited to the following:
Provide exceptional contributions to customer service.
Strive for continued excellence.
Strong communications skills.
I am a self-starter.
Eager to learn new things.
SKILLS
MS Windows AS400/JD Edwards
MS Excel One World
MS Power Points Arriba
MS Out Look Load Builder
Lotus Notes Go-Merchant
UTA Quick Books
DMS
REFERENCES
APPOND REQUEST
Contact this candidate