ZORYANA POPIEL

**** ******* ****, ***********, ** L5G 4K2

416-***-**** acsiho@r.postjobfree.com

PROFILE

A dedicated individual that is able to assist others while challenging and expanding my knowledge and understanding of the task at hand. A person that is able to work with a team and independently. A person that is respectful, trustworthy, hard working and able to multi-task. Being professional with clients/employees as well as having good business etiquette, excellent telephone manners, friendly and polite. Proficient with MS Office products; Email/Outlook, Word, Excel. Experienced in working in fast paced environments. Acted as key resource to my peers for the business to operate smoothly.

WORK EXPERIENCE

Assistant/Administrator Studio pH May 2014-Present

Involved in implementation of new Point of Sale System

Managing client invoicing and bill payment

Organizing events, renting chairs, plates, cups. Raising money for fundraisers

Responsible for purchasing and procurement of all salon products

Key Achievements:

Managed workload and bookings for all stylists via Point of Sale System, increasing salon efficiency

Implemented system for reminder calls to clients, resulting in fewer missed appointments

Front Desk/Receptionist/Clerical Maritime-Ontario September 2013-April 2014

Greeted and registered all client visits

Scheduled internal meetings and maintained staff calendars

Accounts Receivable, processed and entered cheques/credit cards into computer system. Used Truckmate and Oracle Programs

Coordinated mail and courier services with various vendors – Purolator, Canada Post

Ordered office supplies

Prepared, organized, scanned and sorted files

Stylist/Reception Michael’s Hair Body Mind December 2010 - May 2013

Answered phone calls, responded to inquiries, greeted clients

Identified and resolved client problems while ensuring exceptional service and resolution

Maintained the organization and cleanliness of stock room, sales floor and work space

Records Processor Manulife Financial July 2005 – October 2007

Coordinated, set up, and maintained order with filing system

Administrative role that included organizing, preparing and sorting insurance files for insurance brokers

Distributed faxes, mail and policy files internally

Performed data entry operations into the system using Kicks/Mnet Program. WPM:45

EDUCATION

Certificate – Hairstyling Marvel Hairstyling School 2006

References available upon request

ZORYANA POPIEL

416-***-**** acsiho@r.postjobfree.com

Contact this candidate