Office Medical

Belinda Mac Leod

** ****** ******* **** ● M*B-*K* Toronto, ON ● 416-***-****

*******.*******@*******.***

PROFESSIONAL SUMMARY

Medical Office Administration professional with more than 10 years of experience providing dynamic administrative support in multiple sectors. Highly familiar with the practical skills of office management and medical office procedures. Proficient in Microsoft Office Suite: Outlook, Access, PowerPoint, Excel and Word.

COMPETENCIES

•Correspondence and Documentation

•Basic Accounting

•Medical Terminology

•File Management

•Organized

•Problem Solving

•Excellent Communication

•OHIP Billing

•Appointment Scheduling

•Medical Transcription

•Database Management

•Multi-tasking

•Result Oriented

•Team Player

EDUCATION

Medical Office Administration and Accounting Program 2009-2011 & 2014

George Brown College

Health Care Aide Certificate 1992

Conestoga College

RELEVANT EXPERIENCE

Nutrition Program Assistant / Parent ECO Representative 2013-2015

George Webster Elementary School

•Prepared Financial Reports for the Nutrition Program, part of student success and mailed to Toronto Foundation for Student Success for funding purposes

•Distributed flyers, coordinated volunteers, ordered supplies, processed monies raised

•Fundraised to provide tutors for student success and to support school programs

•Prepared breakfast, lunch, and snacks for 300 students

•Form and organize school committees to be part of fundraising events

Accounting Office Clerk, Ormsby Chartered Accountant 2014

•Assembled documents for income tax returns

•Prepared invoiced for clients using Excel

•Sorting, organizing and filing documents

Office Clerk, Smith and Andersen Consulting 2012 – 2013

•Coordinated meetings and assisted the administration department to ensure the smooth operation of the office

•Prioritized and scanned architectural drawings into electronic filing system in a timely manner to increase productivity and profitability by allowing instant access to historical documents

•Maintained office supplies to ensure the efficient running of the office

•Organized, sorted and filed projects for the storage department to ensure adequate records are stored for posterity

Belinda MacLeod 416-***-**** Page. 2

Administrative Assistant, Mirvish Productions 2000 - 2002

•Composed routine and highly confidential correspondence for the management team

•Effectively fielded and directed calls using both a Console 2000 and Meridian phone system to ensure that both internal and external stakeholders had needs met

•Arranged and coordinated conference calls for staff

•Verified and audited expense reports to ensure company standards and procedures were followed by all staff members

•Maintained general office facilities and office supplies within the allowed budget

•Demonstrated integrity by actively promoting ticket sales and events, often on a volunteer basis

Unit Clerk, (Part-time) Niagara Falls General Hospital Summer 2000

•Received and recorded all diagnostic results for the unit; notified medical staff of results to ensure timely patient care

•Responsible for scheduling replacement staff for all cancelled shifts and informing senior staff of changes to schedule

•Answered telephone for the unit providing courteous service to all stakeholders

•Greeted and directed all unit visitors

•Assembled and maintained all patient charts from admission to discharge to ensure that all pertinent information was available for staff to make the most appropriate decisions regarding patient care

ADDITIONAL EXPERIENCE

Usher / Guest Services, Air Canada Centre 2000 - 2007

•Communicated with clients, vendors and colleagues establishing integral relationships working directly with 35 staff and 75-150 patrons and indirectly with 1500 staff and 20,000 patrons on a daily basis

•Trained in security and life-saver response to ensure the safety of all guests, vendors and staff at the facility

•Instructed and trained new staff in both operational and fan control procedures

•Maintained an exceptional rapport with fans of all ages and interests to ensure a good time was had by all

Weight Loss Counsellor, Herbal Magic 2005 – 2007

•Greeted customers and effectively answered questions regarding the full product line to increase product sales

•Set and achieved weekly sale's goals by influencing client decision by negotiating and providing appropriate plan options to meet needs

•Followed up with existing customers to guide and motivate client while assisting with any ongoing challenges.

•Other office duties including answering the telephone, maintaining client files and performing bookkeeping duties and the balancing the general ledger

References available upon request

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