Customer Service Management

PRODUCTION CUSTOMER SERVICE JANITORIAL

Results-oriented production specialist with 20+ years in positions of progressive responsibility.

Proven record of successful work history, commitment and dedicated to building business.

Highly motivated self-starter with strength in accomplishing tasks.

Strong leadership, organizational, communication and team-building skills.

Skills

Production and Management

Corporate Communications

Time Management and Organization

Culinary Arts

Material Handling

Fork Lift Operations

Professional Experience

DEPARTMENT OF AGRICULTURE (GALT FOUNDATION) 2006 – 2015

Mail Clerk, Supplies and Printing

Managed the sorting of outgoing and incoming mail using a manual distribution scheme and ran machine reports; Loaded mail onto automated equipment, entered sort plan and started equipment, monitored flow of mail to ensure continuous feed; swept separated mail from bins/stackers; and stopped equipment when distribution run or operation was completed.

Prepared work area daily, ensuring all necessary support equipment and materials, including labels, trays, and other containers, were in place including arrival and ascent.

Removed sorted mail from bins and placed into appropriate containers for further processing and dispatch based on operating plans and dispatch schedules.

Provided service at public window for non-financial transactions; maintained records of mails; examined balances in advance deposit accounts; and recorded and billed mail requiring special service.

Successfully followed and established safe work methods, procedures and safety precautions while performing all duties.

VARSITY SPORTS GRILL 2000 - 2006

Cook

Worked as a line chef and cook; handled food preparation daily.

Successfully met safety, sanitation and health standards.

Provided creativity on a daily basis, excellent communication skills, and maintained the highest level of culinary standards.

LOGAN’S ROADHOUSE – OKLAHOMA CITY, OK 1996 - 2000

Cook

Worked as a line chef and cook; handled food preparation daily; successfully met safety, sanitation and health standards.

ATT 1988 - 1996

Janitorial Services

Selected Accomplishments:

Stripped and waxed floors.

Drove fork lifts, tuggers for picking up gondolas and scrubbers for lobby area and isles.

Performed all janitorial duties to include: Sweeping, dusting, vacuuming, removing trash, cleaning and sanitizing restrooms and locker rooms, washing windows, removal or snow and ice, and office cleaning.

References Available Upon Request

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