Support Desktop
Resume:
Derek A. Koehler
Norfolk, NE 68701
Cell: 402-***-****
*****.*******@*******.***
Objective
To obtain employment with an organization where I may fully utilize my skills and abilities and grow not only as an employee but as a person as well.
Experience
Nebraska Public Power District February 2012 - Present
Dispatcher
Dispatching technicians to power outages across the state
Updating on call schedule for technicians
United States Army August 2009 - August 2015
-Signal Support Systems Specialist (25U)
Extensive work maintaining and using Army communication equipment
Installing OE254 antenna
Installing base mounts, antennas, and RF cables into vehicles
Familiar with running and installing radios into vehicles
Common PC Support tasks
Experienced using an SKL, and loading COMSEC
Education
Northeast Community College August 07-May 09, August 14-May 15
-PC Support/Networking
SKILL
Computer and Internet literate; above average typing abilities
IT Security
Microsoft Word 2013 Certified
PC Desktop Support
Certificate received in the Cisco Networking program
PC Maintenance and Repair
Other Skills
Highly motivated, positive attitude
Timely, precise
Easy going, fun to work with
Great discipline
Good cooperation and great listener
Online Army eLearning Correspondence Courses
Collaborative Features in Word 2002
Advanced Document Features in Word 2002
Advanced Formatting and Navigation in Word 2002
Working with Documents in Word 2002
Creating Documents in Word 2002
Introduction to Internetworking
Network Environment Management
WAN Encapsulation and Dynamic Routing using RIP
WAN Technologies and Routing
Packet Delivery, Security, and Remote Access on the Router
Routing and Addressing the LAN
Wireless LANs
Switch Optimization, Security, and Troubleshooting
Switched LANs
Network Communications and Connections
Network Fundamentals
Reference Professional and personal references available upon request.
Contact this candidate