Lisa M. Callihan
Cabot, AR 72023
501-***-**** cell
**********@*****.***
Objective
To gain a position in your company as a marketing specialist with the potential for growth and opportunity based on personal performance.
Education
Bachelor of Science Degree
Arkansas State University - Jonesboro
Major: Marketing Management
Experience
Business Analyst, Dillard’s Store Services Inc.; Little Rock, AR (3-14 – Present)
Objective: Work in an Agile environment with user experience, quality assurance, and development teams to create new computer applications to better service the users
Analyze business to determine improvements that can be made to system applications
Work directly with the business to gather information and determine users desired results and needs
Analyze applications to see if improvements can be made or if new applications are necessary
Create business reviews and work cases to present findings and recommendations to management
Work with Agile team to determine purpose and design of the application
Create workflow charts for the new application for the users and the agile teams throughout the process
Writes stories in Mingle to identify project milestones, phases, and elements
Determines system business user cases, user security, data validation, and screen navigation
Writes acceptance criteria for each development story and tests each story as it is coded
Present business review meetings and iteration planning meetings for the users and other teams involved
Retrospect meetings to review iterations and determine if and what changes need to be made to the project
Continuously work with user experience team and the business for usability testing as phases are developed
Work with other system groups to perform integration testing
Write support documentation to help train users
Work directly with users as the application goes live
Monitors progress and usability and works with the team to improve the application and resolve defects
Buyer, US Foods; North Little Rock, AR (03-13 – 03-14) (Business Selling)
2013 Merchandiser of the Year
Support sales team
Inventory control
Communicate with vendors
Analyze current and past sales to project future sales
Choose and create temporary markdowns monthly
Recognize when product should be discontinued and price reduced
Place orders
Manage expiring and obsolete product
Category Manager, USA Drug/Walgreens; Little Rock, AR (03-12 – 03-13) (Business Sold)
Categories: Cosmetics, Cosmetic Accessories, Nails, Hair Care, Hair Color, Hair Accessories, Hair Appliances, Skin Care, Fragrances, Gifts, Jewelry, Frames, Candles, Rain Gear
Attend markets and vendor meetings
Choose new product
Create planograms for store placement
Order fixtures and determine layout for new and remodeled stores
Work with district and store managers on planogram resets
Place orders for the stores and SAJ Distributors
Inventory control and distribution to stores and warehouses
Communicate with vendors
Negotiate freight agreements
Negotiate agreements and pricing with vendors
Analyze current and past sales to project future sales
Approve invoices for freight and merchandise
Create biweekly ads for advertising
Create endcap displays for the stores
Choose and create temporary markdowns monthly
Decide when product should be discontinued and price reduced
Assist with coordinating the manager’s meetings/Christmas show
Merchandising Supervisor, Hank’s Furniture; Sherwood, AR (09-05 – 06-11)
Supervise Re-buyers
Attend furniture market and vendor meetings
Assist with choosing new product
Inventory control and distribution to stores and warehouses
Communicate with vendors both domestic and international
Negotiate freight agreements for containers, less than truckload, and truckload merchandise
Negotiate agreements and pricing with vendors
Analyze current and past sales to project future sales
Approve orders for merchandise
Approve invoices for freight and merchandise
Assist with advertising
Assistant Product Coordinator, Product Development, Dillard’s Store Services Inc.;
Little Rock, AR (10-03 - 09-05)
Coordinate with design team to develop new product for each season
Write orders for each of Dillard’s 326 stores and website based on financial budgets
Assist in creating financial plans based on sales and receipts
Generate and track orders for product
Control inventory on division level, store level, and by climate
Communicate with vendors both domestic and international
Coordinate with US Classification specialists to import product
Coordinate with logistics department for transportation of imported product
Recap sales
Project future sales
Attend markets and vendor meetings for product development
Generate and project markdowns
Organize reports including gross margin and inventory turn ratios
Assist in development for packaging for new products
Organize and execute in-store visual signs and product information
Organize and execute advertising including run of press, direct mail, catalogs, and magazines
Perform store inventories and audits
Corporate Training, Dillard’s Store Services Inc.; Little Rock, AR (6-01 – 10-03)
Provide support for Dillard’s systems and Microsoft Office
Train new buyers, product development staff, product coordinators, and vendors
Travel to divisional offices for training and support
Test system changes
Assist with system upgrades
Communicate with vendors both domestic and international regarding system applications
Update and write documentation for new and existing system applications
Attend markets for buyer support
Create UPC and shipping labels for new private label product line
Assist in development of new program application for label program with international vendor
Perform QMF queries for vendors, buyers, and management
Perform store inventories and audits
Assistant Product Coordinator, Product Development, Dillard’s Store Services Inc.;
Little Rock, AR (6-99 - 6-01)
Assist in development of new products for private label division
Assist in distribution of units based on financial budgets
Generate and track orders for product
Communicate with vendors both domestic and international
Recap sales
Projected future sales
Assisted with inventory control for corporate pool stock
Attend markets and vendor meetings for product development
Assist with markdown process
Organize reports including gross margin and inventory turn ratios
Assist in development for packaging for new products
Perform store inventories and audits
Office Manager, Hank’s Discount Fine Furniture; Jonesboro, AR (9-96 - 5-99)
Received inventory
Trained salesmen
Balanced cash drawer daily
Scheduled local advertisements
Performed physical inventories
Organized paper flows
Managed office including 9 salesmen and 4 warehouse workers
Performed as sales associate when needed