Joel Veedell, PMP

**** ******* ***** • Seabrook, Texas 77586 • 281-***-**** • acsibz@r.postjobfree.com

PROFILE

Fifteen years Project Management experience developing, implementing, and managing complex projects within time and budgetary constraints.

An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.

A highly skilled listener and communicator, able to assess client needs and convey necessary information with clarity and enthusiasm.

Skilled in building excellent rapport with clients and team members. Able to see the big picture, delegate effectively and motivate team members to achieve on-time project completion.

WORK EXPERIENCE

StarrStruck Gallery LLC February 2014 – Present

Project Manager

Working with celebrity artist Debi Starr, I play a key role in creating this high-end art gallery located in Clear Lake Shores, Texas. My objectives were to establish the LLC, search out the perfect location, choose and hand managed the contractors for location build-out and finally, plan and organize the grand opening. Doors were opened on-schedule for Aug 22, 2014. Act as prime for the selection of works for future exhibitions. Work with Ms. Starr on the final selection of works for future exhibits. Communicate and schedule appointments with exhibiting artists. Work with art gallery team on the execution of upcoming exhibitions and provide gallery reception during regular business hours. Act as an installation manager for the set-up and hanging of exhibitions. Act as a jury coordinator for the selection of works for future exhibitions. Work with gallery manager on the final selection of works for future exhibits. Communicate and schedule appointments with exhibiting artists. Work with art gallery team on the execution of upcoming exhibitions and provide gallery reception during regular business hours. Act as point-of-contact for the set-up and hanging of exhibitions. Monitor and keep track of supplies and the supply budget. Manage day-to-day operations. Assist in staffing gallery during business hours.

Chevron (contract work) December 2013 – January 2015

Project Analyst, Network Infrastructure

Based at the office located in Downtown Houston, work as part of a team to provide Network and Telecommunications support to campus offices as well as occasional support for 3rd party sites in Houston area. Provide skilled data network technical support for installation, configuration, maintenance, repair and troubleshooting of telecommunications systems and associated equipment. Very comfortable working in level’s 1-3 in the OSI model. Highly efficient in Cisco Call Manager and Cisco Unity Connection version 8.6. Experienced on VSAT, Nortel PBX, Voicemail Systems, support for Cisco data network switches and Key Systems along with on-call support for telecom as needed.

Houston Independent School District (contract work) April 2012 – August 2013

Project Analyst, Central Region

Manage all Voice Communications, (VIOP and Legacy) in the Central Region consisting of 112 HISD schools and learning centers. Oversees the day-to-day activities of telecom personnel including all vendors and contractors. Daily activities include meeting with vendors and contractors to discuss Add, Move and Change request quotations, One-on-One Customer visits to facilitate feedback for improvement as well as managing the daily project constraints of Time, Schedule and Cost. Responsible for programming CISCO Call Manager and CISCO Unity VoiceMail and all VOIP hardware issues in NEW and existing schools. Credited for writing a procedure for HISD which discussed the use of the CISCO “Bulk Input” tool that resides in all CCM releases. This document has reduced the time needed to add new or big projects into CISCO Call Manager. Plans, coordinates and implements procedures received from the city of Houston’s architectural, engineering and fire departments. Facilitates training sessions to end-users on their Unified Communications equipment.

Nortel Networks / Ericsson Inc. August 1985 – March 2012

Project Manager II, Jun 2000 – March 2012

Manage Sprint PCS account encompassing the ongoing network expansion of wireless switching/radio equipment, with annual sales of $650M. Responsible for the Engineering, Manufacturing, Installation, Network Integration and Customer handover for all Sprint wireless markets in Florida, Alabama and Texas. Knowledgeable in project management practices including scope definition, managing timelines, and monitoring capital controls to ensure on-time delivery, and that all projects meet Customer’s expectations for quality and service. Create and execute up to date and accurate MS Project plans with continuous communication upward and to the Customer. Assisted Sales when needed with resource quotations, man-load planning, example timelines and high level project plan presentations. Earned trust within internal and external Customers resulting in strong relationships for future projects and opportunities.

Sr. Manager, Installation September 1992 – June 2000

Responsible for the deployment of all Installation activities throughout the Caribbean Region. Prime for planning, organizing, implementing and controlling all installation field activities, while maintaining high quality standards and continued CSAT improvement. Document the regions activity through the timely completion of all relative departmental forms and reports. Collaboration with Project Management and Engineering is a mandatory responsibility to foster teamwork while ensuring successful installation participation in all contracts. Additionally, supervised the Installation Technical Assistance Support facility providing technical assistance to field personnel throughout the region.

Technical Support Engineer September 1991 – September 1992

Effectively provided NT CALA's public switching customers ongoing technical support and prompt solutions to their reported problems throughout the Caribbean and Latin America region. Also in this FSE role, prime for the VO (Verification Office) of BCS33 and 34 International software loads. This consisted of interfacing with the Customer and BNR, writing actual test cases, performing ONP on site and monitoring logs to ensure a quality product was delivered.

Field Supervisor, Installation, August 1985 – September 1991

Responsible for the quality installation and commissioning of telephone switching equipment to current specifications, using related floor plans, drawings, the latest and Installation manuals. Tasked with supervising subordinates, contractors and Telco personnel, as well as, building and testing the equipment. Responsible to control and track costs, meet quality objectives and maintain completion schedules, documenting the job’s activity through the timely completion of all relative departmental forms and reports.

Southern Pacific Communications / GTE Sprint October 1983 – August 1985

Sr. Switch Technician/Key System Installer

US Navy October 1979 – October 1983

Interior Communications Electrician – Honorable Discharge

NOTED ACCOMPLISHMENTS

Played a major role in the creation of the Installation department at Nortel CALA, and prime for the creation of the sub-departments in Puerto Rico and Colombia.

Established the Installation Technical Assistance Support in Nortel CALA. This support center was created without a functional budget utilizing leftover computer hardware and rotating field staff.

Received Nortel Presidents Award for Quality for the DMS Telephone system installed in La Paz, Bolivia.

Received Nortel Award of Merit for Outstanding Support within Field Service Engineering.

Received US Navy Achievement Medal for the outstanding operation of the Interior Communications Center on-board the USS Sacramento AOE-1.

EDUCATION AND TRAINING

Naval Basic Electricity and Electronics, San Diego, CA

Project Planning, Analysis & Control, Richardson, Texas

Project Leadership, Management and Control, Richardson, Texas

PMP Exam Preparation, Richardson, Texas

Supervising People, Richardson, Texas

Conflict Resolution, Raleigh, North Carolina

Building Customer Relationships, Raleigh, North Carolina

Interpersonal Effectiveness and Listening, Richardson, Texas

Achieving Shareholder Value, Sunrise, Florida

Basics of Employment Law for Managers, Sunrise, Florida

Management Leadership Forum II, Raleigh, North Carolina

Finance for the Non-Financial Manager, Richardson, Texas

Performance Leadership, Raleigh, North Carolina

Nortel Power Systems: Installation & Operations, Raleigh, North Carolina

Installation Quality, Sunrise, Florida

Microsoft Project PPI Houston, Texas

Getting to the Heart of Customer Satisfaction, PPI Richardson, Texas

PERSONAL INFORMATION

Hobbies and Interests

Digital Photography

Power Boating

Scuba Diving (Master Diver)

Camping/Fishing

Target Shooting

Memberships

Project Management Institute (PMI)

Professional Association of Diving Instructors (Padi)

Elks Lodge #2322 Clear Lake/Kemah

National Association of Photoshop Professionals (NAPP)

Health

Non-smoker

Excellent shape

References upon request

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