Customer Service Office

RHYNDA JEANENE MORELAND

*** * ***** **

Medina, OH

Phone: 817-***-****

EDUCATIONAL BACKGROUND: High School Diploma from Grand Prairie High School, 1976

Completed Six-month business course from Career Technical Institute, Irving, TX 1977

COMPUTER SKILLS Microsoft Word, Microsoft Excel, Typing 62PM, Experienced in data entry

OTHER SKILLS Personal experience as live-in caregiver for terminally ill father and mother-in-law.

EMPLOYMENT EXPERIENCE:

EMPLOYER: LARRY MILLER ROOFING, INC

POSITION: CLERICAL OFFICE ASSISTANT (Part Time)

DUTIES:

Answer Busy Telephones

Open and distribute incoming mail

Assist Accounts Payable with purchase order matching and invoice entry

Research internet for materials and travel needs such as supplies, hotels hospitals and/or clinics for crews and print end of week reports

Assist Accounts Receivable with incoming contracts for jobsites, create folders and labels and make sure payment applications are in order

Assist Office Manager with end of month reports, financials and bank statements

Employed from July 2014 to May 2015 Contact: Michelle Miller 972-***-****

EMPLOYER: NEWPORT NEWS/WILLIAMSBURG INT’L AIRPORT

POSITION: PARKING LOT CASHIER

DUTIES:

Collect parking tickets and parking fees from airport customers

Balance register at the end of the night and deposit money in safe at terminal office

Assist customers in directions and with problems related to automated ticket dispensers

Troubleshooting and repair/resetting of automated ticket dispensers

Making sure customers are charged the correct amount for each parking lot.

Heavy customer contact.

Employed from September 2011 through April 2012 Contact: Melissa Cheaney 757-***-****

EMPLOYER: CORLEY & ASSOCIATES INSURANCE

POSITION: INSURANCE CUSTOMER SERVICE/SECRETARY

DUTIES:

Collect and deposit premium payments

Sale of Personal Property/Casualty insurance policies

Customer service of both personal and commercial accounts

Premium quotes and binding for both new and existing customers

Clerical duties such as correspondence, mailing, answering of 2 line phone with heavy activity, setting up appointments, office supply maintenance and order

Heavy customer contact.

Secretary to owner

Employed from September 1996 through August 2010 Contact: Dave Corley 757-***-****

EMPLOYER: TEXAS COMPTROLLER OF PUBLIC ACCOUNTS

POSITION: ADMINISTRATIVE TECHNICIAN II

DUTIES:

Data entry and billing of all tax audits through computer system and the billing/release cycle, adhering to statutory deadlines

Maintain master record of problems/solutions for future reference

Update, correct and verify penalty and interest printouts and billings.

Prepare all audits for typing section

Perform telephone and clerical duties as required/needed

Maintain supplies

Perform duties as PC coordinator – working closely with headquarters to provide updates to system as well as assist employees with computer software problems

Security coordinator

Assist supervisor

Employed from July 1987 to February 1996 Contact #: 800-***-****-50996

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DUTIES

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DUTIES:

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