Manager Project

Joseph B. Volonakis, MBA, PMP

Telephone: +1-202-***-**** E-Mail: acsi67@r.postjobfree.com

Linkedin Profile: http://www.linkedin.com/pub/joseph-volonakis/13/828/613/ PROFILE - KEY STRENGTHS

Senior level manager with experience spanning 25 countries in highly diverse sectors (govt./tax/customs/treasury operations, medicine/research, int’l development, manufacturing, banking, education, water/utilities, Telcoms, IT, meteorology, and military).

• Executive leadership experience as CIO of a U.S. government program and as principal of two privately held companies

• Trained and highly experienced Project/Program Manager (PMP/PMI, Agile certified) with significant experience managing teams, diverse ranges of stakeholders, contracts, procurements, budgets, and subcontractors.

• Highly adept at change management and organizational/process improvement, especially as driven by technology

• Gifted communicator and negotiator with success in influencing difficult and uncooperative stakeholders to collaborate

• Highly analytical and creative problem-solver with history of developing unique solutions for difficult and unusual problems

• Experienced in business development, contract negotiation/administration, crafting winning proposals, and marketing and sales

• Extensive IT & software development/implementation background with major vendors of computer hardware and software

• Extensive consulting experience with world class consulting organizations (BearingPoint, Oracle, EDS)

• Strong multicultural experience working face-to-face with staff at all levels, from clerks to cabinet-level government ministers.

• Experienced managing multi-million dollar program components PROFESSIONAL EXPERIENCE

Senior Program Manager – FDL Development, Los Angeles, CA, Jan. 2015 to April 2015 Business development and management of FDL’s portfolio of international projects. PMP Trainer/Mentor – Project Management Institute/DC Chapter, Washington, DC, Feb. 2012 – Dec. 2014 Developed course materials and led PMP certification exam training sessions. Mentoring junior PM’s (volunteer). Senior Consultant/Project Manager - Line of Sight, LLC, Washington, DC, Nov. 2012 to Mar. 2013 Delivered program/project management services enabling the U.S. Dept. of Treasury to undertake a major organizational consolidation effort. Outlined activities, deliverables, and requirements across all project management phases. Led several teams comprising approx. 40 staff in analysis and reporting efforts. Defined and managed work, risk, scope, quality, and schedule for a program component responsible for billions of dollars in U.S. govt. transactions and accounting activities. Senior Advisor – ARD, Inc., Amman, Jordan, June 2009 to May 2010 Led a multi-disciplinary/multi-national team of consultants in conducting a sector-wide feasibility study for implementing best practices in water asset management/maintenance management on the USAID Jordan Water IT Master Plan project.

• Undertook an intensive study of the country’s government and parastatal water organizations.

• Developed materials and conducted educational presentations for sector leadership across several organizations successfully instilling a common understanding, vocabulary, and appreciation of the many multi-faceted issues involved.

• Crafted and guided innovative self-assessment workshops for sector-wide organizations and conducted the final presentation and workshop for all major stakeholders bringing consensus to an area of widely divergent and conflicting views. Sales Consultant – Hydro-Comp Enterprises, Nicosia, Cyprus, Oct. 2009 to Feb. 2010 Developed and pursued an international campaign to sell the company’s intellectual property (software) rights. Senior Business Consultant – BearingPoint, Iraq/Afghanistan/Sudan/Jordan, Jan. 2004 to May 2009 Operating in multi-faceted roles in the Emerging Markets Group, undertook multiple assignments that included the roles of project manager, team leader, key project staff, mentor, as well as undertaking business development activities for the company.

• Key project staff member: USAID Jordan Water IT Master Plan project - engineered the development of a center of excellence of IT services to the country’s water sector. o As the only consultant on the team with IT and water sector expertise, drafted components of this winning proposal. o Contributed major components in the development of the work strategy and project plan. o Conducted definition studies and provided acquisition support (needs analysis, statement of work, development of RFP’s, and assistance with evaluations and procurement) for software applications such as Asset/Maintenance Management, HR, Budgeting/Finance, Lands, Legal, GIS, Supply Chain, and other systems. o Engaged in various organizational development and capacity building activities for sector organizations. o Developed the initial definition of a water-sector Executive Information System (EIS). Joseph

B.

Volonakis,

MBA,

PMP

• Team Leader: USAID Afghanistan Capacity Development Program – led a team of Afghan and U.S. advisors in assisting the government with Civil Service reform measures and designed/implemented capacity development activities. o Crafted a highly innovative and successful intensive program of skills development for members of the HR department at the Ministry of Energy & Water. Utilized role-play techniques to teach and improve informational interview skills. o Single-handedly succeeded in what others thought impossible by convincing advisors from the disparate multi-national aid organizations active at the ministry to participate in a collaboration group. Instigated and led this group resulting in the beginning of the first rationalization process of the many different aid programs active at this ministry.

• Project Manager: USAID’s Iraq Economic Governance I & II programs - managed a wide spectrum of work on two separate projects in modernizing the tax and customs directorates of Iraq and in developing, implementing, and deploying two separate national tax revenue management systems (income and customs) to be implemented throughout the country. o Developed bid and acceptance documents, evaluated and selected vendors, and managed subcontractor/vendor contracts and activities for software and communications systems, including vendors responsible for establishing and maintaining satellite communications networks throughout the country. Managed overall systems development & implementation. o Analyzed training needs and developed training programs and budgets. o Led the structural reorganization efforts of the General Commission for Taxes and developed and led a study tour for Iraqi tax officials to the tax administrations of Jordan and Lebanon. o Worked with the U.S. and British military for security arrangements and liaised with an extremely complex matrix of operational/management personnel from USAID/State Dept., and from the provisional and pre-war Iraqi government.

• Tax/IT Advisor: USAID Government of South Sudan Project - performed an assessment of the government’s capabilities, infrastructure, HR, and near-term/long-term capabilities regarding implementation of a national tax revenue management system. Senior IT Advisor – Montgomery/Watson/Harza, Alexandria, Egypt, Nov. 2001 to May 2002 Managed and coordinated IT activities at the Alexandria, Egypt water utility. Migrated applications to a client/server environment and developed a technical support unit, an inventory system, a preventative maintenance system, and a laboratory water quality database. IT Task Manager – PADCO, Fayoum, Egypt, Aug. 1999 to Oct. 2001 On USAID’s MEUIS project, successfully lobbied the funding agency for a budget increase from $500K to $4 million for this component and successfully managed this $4 Million program of computerization and the requisite infrastructure and organizational improvements related to the technology driven changes in the water utilities across three states of Middle Egypt.

• Defined and supervised all PMO activities and managed the IT component and the national IT staff.

• Analyzed operational, organizational, infrastructure, information, and HR requirements, devised a solution set, and drafted a budget to include large-scale procurement of ERP systems.

• Developed bid/evaluation documents/procedures, supervised evaluation and procurement processes. Engineered highly unusual collaboration and shared funding between U.S. & Dutch aid programs; managed the Dutch/U.S. aid collaboration activities.

• Negotiated contracts with vendors, managed relationships with multinational collaborators, and managed the vendor led implementations of these systems including Oracle Financial Applications as well as other major commercial systems.

• Designed/led organizational development, change management, and technical and management training courses for utility staff.

• Spearheaded capacity development initiatives and instigated highly innovative technical and management training solutions. OTHER EXPERIENCE

• Managing Principal – Oracle Corporation, USA (International PM Group) & Hong Kong (project costing)

• CIO – Council for the International Exchange of Scholars (CIES), Washington, DC

• Site Manager - HIV Epidemiology Study conducted by US/Thai branches of military medicine, Bangkok, Thailand EDUCATION

B.S. IT Security – in progress, MBA – Jan. 2014, B.S. Bus. Adm./IT Mgmt. – Aug. 2012: Western Governors University

(Other university attendance includes Duke, Univ. of Maryland, Univ. of the District of Columbia, and Jordan Univ.) ADDITIONAL INFORMATION

• Security Clearance: Top Secret/SSBI (for employment as Foreign Service Officer U.S. Dept. of State) – adjudicated Jan. 2012

• Certifications: PMP, ICAgile, CompTIA Security +, CISCO CCENT, CompTIA A+, plus other IT certifications

• Worldwide Top Scorer – BSG Business Strategy Simulation (for MBA Strategic Management course)

• Memberships: Project Management Institute (PMI), Assoc. of Information Technology Professionals (AITP)

• Language experience (Basic) includes: Arabic, Thai, French, German, Dutch, and Spanish. Mother tongue: English

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