Fashion PR
Resume:
Martha A. Tovar
Los Angeles, California 90044
PROFILE:
Energetic professional seeking a challenging position to build experience in the field of my career of choice.
Offering a positive and professional work ethic and willingness to learn new things.
SKILLS & ABILITIES:
Bilingual: Fluent English/ Spanish Deadline/ Schedule Oriented Resourceful Problem solver
Great Public Relations/ Retail Sales Efficient under pressure Reliable, Prompt & Efficient
Efficient Numerical Skills Accurate/ detail oriented Professional Work Ethic
QUALIFICATIONS:
Productive in a team environment, consistently meeting deadlines.
Consistently demonstrates self-initiative while working independently.
High School Diploma/ Honors- Central High School 2010
WORK EXPERIENCE:
RETAIL MERCHANDISING/ CUSTOMER SERVICE/ CASHIER
Ensured all patrons had a pleasant experience in retail establishment.
Answered customers' questions about products, prices, and availability.
Recommended products to customers, based on customers' needs and interests.
Set up displays to promote new arrivals and special offers, and tagged merchandise.
Assisted customer with check out, processing cash, check, credit cards, vouchers, or automatic debits payments.
Processed merchandise returns and exchanges.
Maintained a clean and orderly work area and completing other general cleaning duties, such as emptying trash cans and stocking shelves and mark prices on shelves and items.
CLERICAL
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Review files, records, and other documents to obtain information to respond to requests.
Perform administrative support tasks such as operating multi-phone lines, taking and distributing messages, scheduling appointments, maintaining alphanumeric files, data entry, and general efficient operation of office equipment.
MANAGEMENT
Supervised both tradeshow and web department associates.
Directed the planning, production and management of online and tradeshow orders.
Worked along side the lead customer service department supervisor analyzing policies with regards to customer service, recommending policy changes and improvements as needed.
Assisted customer service supervisor with our factoring partner (Prime business) in regards to our factoring clients, UPS Canada and Cargo companies for our out of country clients.
WORK HISTORY:
Sales Associate/ Cashier/Back Stock Banana Republic 2010-2013
Invoice Clerk/ Customer Service Rep/ Tradeshow-Web Department Manager ENTROUSA 2014- Current
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