Customer Service Administrative Assistant
Resume:
CAMERON M. COLGAN
N Las Vegas NV 89031
Objective:
To acquire a position within your company where I can utilize my 15 years of experience to further my career in the medical field. I will bring honesty, dependability and ambition if given the opportunity.
Professional summary:
Administrative Assistant experienced at registering patients, scheduling appointments and recording and filing patient medical records. Enters orders and information quickly and accurately. Customer service-oriented Administrative Assistant skilled in greeting patients scheduling appointments and preparing patient charts.
Skills:
. High customer service standards
. Strong organizational skills. Schedule management
. Microsoft Office
. Spreadsheet development
. Health insurance processing
. Insurance eligibility verification
. Knowledge of HMOs, Medicare and Medi-Cal
. Enthusiastic Administrative Assistant with excellent people skills and dedicated work ethic. Strong attention to detail and extensive knowledge of medical terminology.
WORK EXPERIENCE:
COMPREHENSIVE CANCER CENTER OF NEVADA
. Provided administrative support for three physicians. 2005-2012 . Scheduled patient appointment
. Directed patient flow during practice hours, minimizing patient wait time
. Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately . Handling patient information.
HENRY MAYO HOSPITAL
2002-2005
. Recorded and filed patient data and medical records . Managed incoming and outgoing calls for busy medical office.
. Scheduled and confirmed appointments for entire management team
. Coordinated admission processes and prepared medical records and agreement packets
. Handled and processed confidential patient information.
. Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately . Handling patient information.
.
GRANADA HILL COMMUNITY HOSPITAL
. Scheduled patient appointment 2000-2002
. Managed incoming and outgoing calls for busy medical office
. Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately . Handling patient information.
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