Service Director

JAY J. WEISS

** ****** ****** *********, *** York 10583

914-***-**** *********@***.***

EXPERIENCE

*/**-*/** ***** OF NEW ROCHELLE Service Manager

. Supervised thirty employees

. Averaged 90% CSI

. Set up Express Lube –open 7 days/wk., 10 hrs./day

. Increased R.O.’s written by 22%

1/07-3/08 CURRY ACURA Service Manager

Increased gross profit on service by 12% from previous year

Trained service advisers in improved sales techniques and in walk around process

Implemented 4 day work schedule for techs., yielding 6 days for maximum production

1/93-1/07 PARAGON AUTO GROUP (HONDA) Service and Parts Director

Increased Paragon Honda’s 2006 gross profit on service by 22% from previous

year

Trained service advisers in improved sales techniques

Installed work schedule for techs, enabling 10 bays to be open 7days for maximum

production

Maintained ADP computer system for all stores

2/91-12/92 GEIS AUTO MALL Vice President of Service

(Buick, Oldsmobile, Nissan and Toyota)

Supervised sixty employees

Improved CSI in all car lines

Increased gross profit from 53% to 70%

Implemented variable labor rate

Won Toyota’s Service Excellence Award

4/83-1/91 PARAGON AUTO GROUP Director of Operations/Service and Parts

(Oldsmobile. Cadillac, Acura, Honda, Hyundai, Sterling, Isuzu, and Subaru)

. Supervised six dealerships, eight car lines throughout Queens, Long Island, White Plains

Oldsmobile/Sterling/Isuzu Service Director

Won 1988 CSI award for greatest improvement in zone

Increased CPL to 42% per month

Honda Service Manager

Boosted CPL from $16,000 to $78,000 per month

Increased CSI from last in zone to consistent position in top three of 22 dealerships

PROFESSIONAL Vice President Honda Service and Parts Managers Club

AFFILIATION Treasurer of Oldsmobile Service Managers Club

Consultant to BOCES (Developing Auto Training Program)

Participant in Toyota’s-T10 Training Program at Westchester Community College

On the advisor board at Suffolk Community College for Automotive Technology

EDUCATION VOORHEES TECHNICAL COLLEGE Associate degree

TRAINING General Motors Training Center

Toyota Service & Parts Merchandising Seminar

American Honda’s Management Action Program

References Provided Upon Request

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