Sales Manager

Roger MacPherson **** Helmsing Street Regina Saskatchewan S4V 0W7 Home: 306-***-**** Mobile: 306-***-**** email: ******@********.**

CARREER SUMMARY

-Accomplished sales professional, manager and trainer. Proven experience in management at all levels of the retail automotive sector.

-Extensive experience developing and delivering programs and revenue growth for franchised automotive dealers and medium sized manufacturers.

-Experienced in branch oversight for a multi-location manufacturer and retailer. Worked to develop and implement marketing and distribution programs for finished products in the manufacturing sector.

-Experience B2B program development, working abroad soliciting and facilitating working relationships between Canadian and overseas partners.

-Familiarity with use of computer programs such as Word, Excel, PowerPoint, Reynolds, 180, and other proprietary software.

-Skilled and effective communicator, teacher and presenter. Have written and presented professional development programs for a specific industry which received accreditation status from the related professional associations in western Canada.

PROFESSIONAL EXPERIENCE

Taylor Automotive Group (Regina used cars.com / Taylor Toyota, Moose Jaw) (2013-15)

-Functioned as sales manager/finance manager in the first position and sales manager/used car manager in Moose Jaw. *The latter position was a temporary transitional role during the management re-structuring of this dealership.

Self Employed Consultant / Bremac Consulting, Regina. (2012-13)

-Negotiated services to provide sales and marketing programs and organizational analysis for 3 local firms in non-related fields. Letters of reference are available upon request.

General Manager / Bellamy Kia, Regina (2009-12)

-Responsible for oversight of all dealership departments including accounting, general administration and oversight of separate body shop operation. -Functioned as “Acting” Dealer Principal, reporting to the investors and the family of the Dealer Principal -Oversaw the relocation of physical facilities; worked with contractors/partners to expedite construction. -Responsible for recruitment, training and supervision of all departments heads -Developed and implemented operational policy in all departments -Coordinated inventories and credit lines with financial service providers and suppliers. -Served as the liason between the owners and the manufacturer -Achieved #1 volume status in Saskatchewan (2011).

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ROGER MACPHERSON

V.P. Sales / Director of Training and Market Development / Remco Memorials Ltd. Regina (2001-2003) & (2006-2009)

(Worked for two different CEOs during their respective terms.) - Initially responsible for all sales operations of the organization, later returned to the company under the second president to develop proprietary sales training and marketing programs. -Responsible for oversight of production facilities in New Westminster and later in Summerland B.C. -Worked with retail locations throughout Sk, Ab. & B.C. as well as over 400 agent Funeral Service providers. -Developed training programs which became accredited by all three provincial associations. *These programs were granted educational credit status as part of the associations’ licensing requirements for funeral directors under their continuing education mandate.

Director of Sales Training / Sales Manager -Dilawri Automotive Group, Regina (2003-2006)

-Served as Sales manager in four of eight franchises in Regina. -Assigned the role of integrating ISO 9000 programs with sales processes in all Dilawri dealerships. -Wrote the sales processes manuals for the group and facilitated their delivery. * These manuals remain in use for 7 franchise operations in Regina.

General Sales Manager / Taylor Volkswagen, Audi (and later Mercedes-Benz) (1990-2001)

-Began in the position of sales manager and was later promoted to General Sales Manager -Managed the sales activities and supervisors for new and used car departments -Oversaw relocation to new facilities, and the resulting increased staff complement. *During this period, the dealership was the top performing VW franchise in Sask.

Marketing Manager -AGDEVCO (Agricultural Development Corporation) Regina (1988-1990)

-Provincial crown corporation tasked to develop Sask-based export opportunities in overseas markets. -Assignment was to identify and secure counter-trade partners in ‘soft currency’ countries in E. Europe. -Negotiated arrangements for the transfer of technology in exchange for trade credits earned from the importation of the resulting products. -Working out of Vienna Austria, concentrated most of my activities in Poland, (former) Yugoslavia, East Germany, Romania and Italy. General Sales Manager -Heritage Motors, Regina (1986-1988)

-Managing sales departments (new and used) for BMW, Subaru, Volvo franchises. *Delivered #1 annual sales volumes in our market category for both Volvo & BMW.

3 ROGER MACPHERSON

Assistant General Sales Manager -Auto Clearing Chrysler, Saskatoon (1982-1986)

-Primary role was that of used car manager with a secondary responsibility to assist the general sales manager with recruiting and training in both new and used car departments.

Insurance sales leading to sales in the automotive retail business (1973-1982) -Licensed agent for Combined Insurance, Mutual of Omaha, North West Life, Later began in automotive sales with Lakeside Chrysler in Regina. AWARDS / ACCOMPLISHMENTS

*Recognized as the top performing new recruit with A&H insurance company.

*Designed Industry Award-winning retail facility concept for memorial product retail locations

*Received association award for designing a Pre-need marketing program

*Served as industry representative and later chairman on Civic Committee. (Cemeteries advisory Committee, City of Regina)

*Designed and delivered sales training program adopted by a major retail automotive group in Regina

*Served on the board of directors for established service club (Eastview Rotary)

*Created and delivered memorialization certification programs for the FSAC; (Funeral Service Association of Canada).

*As the main liason to ISO, assigned the task of implementing ISO 9000 programs in all sales departments for 7 franchises with a major automotive group in Regina. (Dilawri Automotive Group)

*Licensed in Saskatchewan by 1st Canadian Financial Services (automotive finance and insurance products and warranties)

* Have held LUATC License for insurance products in Saskatchewan

EDUCATION

-Graduated from Sheldon Williams (gr. 12/1972) -Attended U or R (pre-law prerequisite studies) 1972-73 -L.U.A.T.C. (Life Underwriters Association Training Certificate 1975)

Retail Automotive:

Verdi sales program; Catterson Sales Training; Numerous manufacturer sponsored sales and management training programs; Volvo, Volkswagen, Chrysler corp., Kia, BMW, Mercedes, etc.

Generic Sales Training:

Disney Institute (Orlando FL.) 1983 /A.I.C.A. (American Institute of Commemorative Arts) 1994

SANDLER SALES INSTITUTE (Shelby University, Louisville Ky, USA) 1994

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ROGER MACPHERSON

INTERESTS / HOBBIES / COMMUNITY SERVICE

Member of Eastview Rotary (20+years)

Music lover; have participated in various musical groups, singing, piano, etc.

Avid audio electronics buff; I am an audiophile who enjoys assembling high quality audio systems; Am self-taught and have built amplification and other components designed for high resolution audio amplification/reproduction.

Carpentry, renovations and construction.

Enjoy golfing, travelling

Have won two 1st place awards for scale modeling projects: Majestic Car Club, Regina (Best in large scale class)

Moderator and Deacon, Discovery Baptist Church, Regina.

PERSONAL SUMMARY

My gifts and passion for sales, sales training, marketing and the related administration of these activities have been my focus for the last several years. I understand the selling cycle and the need to focus on proactive activities, follow up and relationship-based selling principles. I believe in the importance of building strong departmental teams devoted to creating repeat customers

Over the years I have been exposed to a variety of sales training programs in different industries and have become a student of ‘best practices’. I enjoy the creative process and have had the opportunity to develop training programs for sales, fixed operations and some aspects of manufacturing operations based on these principles. I derive great satisfaction from challenging others to move outside their comfort zones to learn and embrace the practices that the most successful salespeople and organizations have learned to employ. I love developing new and effective ways to communicate principles.

I have enjoyed opportunities to learn from and engage a diverse group of customers both in Canada and abroad while gaining experience in sales and marketing. I have experience in the manufacturing and distribution sector and have a working knowledge of the principles of logistics, efficiencies and internal communications associated with producing quality products in a timely fashion.

I am comfortable in the leadership role; taking initiatives and making decisions.

I have successfully performed in both the ‘direct to consumer’ and ‘B to B’ sales environments.

I have had experience in public presentations in a variety of locations in western Canada and enjoy the role of facilitator to both large and small audiences.

*References are available upon request

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