Andrea A. Johnson
McDonough GA 770-***-**** home 770-***-**** cell phone ***********@*******.***
Summary
Accounting Specialist with extensive experience reconciling, researching, and adjusting accounting discrepancies in banking operations with proven skills resulting in resolving errors and collection of funds in a timely manner resulting in limited financial exposure for bank and customers. Strong researcher, a multitasker and a problem solver with the ability to work independently and in a team environment.
Professional Experience
OPERATIONS ACCOUNTING CLERK WELLS FARGO BANK ATLANTA GA 2012-2015
Created adjustment entries to general ledger account
Adjusted debit and credit discrepancies in a time sensitive and high volume production environment resulting in zero monthly charge off
Internal customer service and communication with account managers and other internal departments to clear entries needed to correct customer’s or internal department general ledger
Corresponded with vendors and other financial institutions
Maintained detailed and accurate files for timely updates on accounting cases in banking system for internal audit purposes
Researched, balanced, and reconciled discrepancies for large volume wholesale banking customers
RESEARCH AND ADJUSTMENT CLERK II WACHOVIA BANK ATLANTA 2008-2012
Handled large dollar exceptions
Reconciled customer deposits for outages and created correspondences to collect funds
Recreated and balanced internal exceptions created by customer or internal departments
Assisted in reporting weekly production and volume reports to management
RESEARCH CLERK WACHOVIA BANK ATLANTA GA 1998-2008
Researched errors and corrected payments
Researched errors posted to banking customers accounts and collected funds to corrected funds to correct discrepancies
Data entry on banking accounting system
Handled sensitive customers’ accounts
Processed and mailed cashier checks to customers and other financial institutions for accounting errors
UTILITY PROCESS OPERATIONS CLERK SUNTRUST BANK ATLANTA GA 1996-1998
Extracted and balanced end of night reports and submitted to management and internal departments
Corrected millions dollar misread errors on banking system reducing risk to bank
Complied and completed data entry of daily volume reports to management
Verified totals and processed outgoing work in time constricted work environment
Accomplished nightly deadlines in teamwork environment
Skills & Abilities
Data entry Research error
Microsoft Office, Excel and Outlook Accounting on internal bank software
Bank Reconcilement Basic Accounting Principles
Detail Oriented Ethics in handling customer information
Education
AAS OFFICE ADMINISTRATION CLAYTON STATE MORROW
Certificate Office Technology
Certificate Office Accounting
Related coursework: Office Accounting, Automated Accounting I & II, Business Communication