JENNIFER DOMONDON

**** ******* ***, *** ****, CA 95122 408-***-**** acshus@r.postjobfree.com

SKILLS AND ABILITIES

Over 10 years’ experience providing administrative & customer service support

Professional experience in office coordination and project management

Ability to analyze complex situations and offer an effective course of action to resolve

Experience working with and providing excellent service to a diverse community

Proficient computer skills with knowledge of, but not limited to: Mac, MS Office, Lotus Notes, Acrobat, Google Docs, Concur, Android and iOS apps

PROFESSIONAL EXPERIENCE

Westfield Labs, San Francisco, California

ADMINISTRATIVE ASSISTANT January 2014 - Current

Reporting to the VP of Administration, responsible for the front desk and assisting with other office and administrative functions.

Maintains office services by organizing office operations and procedures; submit invoices for payments; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.

Providing ad hoc assistance to HR, Finance, and Marketing; e.g. expense reports, coordinating with vendors, and scheduling meetings. Assist with planning and executing employee events.

Track and reconcile monthly budget for staff amenities.

Westfield Valley Fair, Santa Clara, California

RECEPTIONIST August 2010 – January 2014

Operate front desk reception for instance answering all incoming calls and transferring to the suitable person, filing, sort daily mail, prepare fed-ex packages.

Support all departments and assisting in various projects as needed.

Arranging meetings, catering, and travel.

Report all monthly sales from 300 tenants.

Update and follow up with current certificates of insurance policies for Tenants and Contractors.

Train and supervise Concierges to provide excellent customer services, gift cards transactions, and daily responsibilities.

Handling maintenance issues between tenants and facilities by adding support, address tenants, and submit tickets to operations.

for services. Arrange Site Surveys, Preconstruction meetings for future tenants.

Set up construction services and documentation such as fire riser, hot work, fire alarms, and smoke alarm shut downs.

Assist with marketing events such as Project Pink, Senior Walk.

Coordinate Non-Profit / Free of Speech Activity opportunities for customer information use.

Entering and coding invoices and maintaining all office supplies.

Producing data entry spreadsheets for Accounting, which includes the calculation of rent from various merchants.

Prepare formal correspondence to tenants regarding rent, violations, and sales reports.

Updating the directory of all tenants & kiosks in Valley Fair Mall.

DDI, Milpitas, CA

INSIDE SALES ADMINISTRATIVE ASSISTANT December 2009 – June 2010

Supporting the Inside Sales Department by assisting with pending orders; prepare quoting packages; booking orders, updating customers contact information.

Operate secretarial obligation such as filing, faxing, responding to emails, maintain letters, memoranda, purchase orders, change orders, invoices, and providing customer services.

Responsible for reports on sales activities and objective measurements.

Plan and scheduling campus tours with appropriate individuals.

Assist with meeting activities by securing conference room and arranging catering needs.

Offer front office support in absence of receptionist.

Assist HR with coordinating interviews, traveling, and submitting expense reports for all employees.

DDI, Milpitas, CA

RECEPTIONIST / ADMINISTRATIVE ASSISTANT March 2009 – December 2009

Support all departments and assisting in various projects as needed.

Prepare and assisting sales meetings, set up conference calls, and power point presentations.

Coordinate travel / hotel accommodations.

Process expense reports.

Assist the Engineering Department and generate weekly database and audit reports.

Created Reception procedures and practices manual.

Entering all purchase orders and maintaining all office supplies.

Update records for the training dept. that requires employees training reports.

Assist the shipping department by entering customers manufactured board items in the company's system.

Record all invoices and producing data entry spreadsheets, which include the calculation of payment from various clients.

Assemble documents regarding all customers' circuit boards for the planning dept. for processing.

Federal Realty Investment Trust, San Jose, CA

ADMINISTRATIVE ASSISTANT April 2008 – September 2008

Supporting the property manager and the facility department of Westgate Mall, Kings Court, Old Town, Crow Canyon shopping centers.

Perform clerical responsibilities such as answering all incoming calls, sorting all incoming daily mail, respond to emails and faxes, and greet all clients and visitors.

Preparing and printing labels for UPS and Fed-Ex outgoing packages.

Maintain office supplies.

Generating contracts for current vendors for three different property management offices.

Organized all records and files for all incoming invoices and contracts from vendors.

Managing payments by constantly contacting vendors and the accounting dept. making sure invoices are correct and payments are in process.

Construct data entry spreadsheets for expense reports for maintenance purchases and traveling.

Coordinating maintenance issues between tenants and the property manager.

Assisting with events, and research projects for the marketing department.

Federal Realty Investment Trust, San Jose, CA

RECEPTIONIST April 2006 – April 2008

Created Reception procedures and practices manual, including sign-in procedures and practices.

Performing clerical duties such as answering incoming calls, arranging daily schedule for conference meetings, and filing, greeting clients and visitors.

Provide services to Tenants regarding any issues and forwarding them to the appropriate dept.

Preparing and printing labels for UPS and Fed-Ex outgoing packages.

Sorting incoming daily mail.

Collaborating with Property Managers to update records and files.

Updating charts for the accounting department to ensure consistency and accuracy of data.

Assisting marketing dept. by updating data and conducting business research.

Managing executive admin calendaring for conference rooms.

Producing data entry spreadsheets for Accounting, which includes the calculation of rent from various merchants.

Richmar Associates, Santa Clara, CA

RECEPTIONIST April 2005 – April 2006

Scheduled meetings for employees by using Microsoft Excel, preparing instructions for daily procedures.

Answered phones, formulated written correspondences to staff members, sorting daily mail and other receptionist duties.

Utilized strong organizational skills, ensuring that daily visitor schedules were coordinated and visitors were ushered to their corresponding meetings.

Updated phone directories and listing for 250 employees, order business cards and made visitor and employee badges.

Data entry spreadsheets for Sales/Billing Operations, which includes invoices and purchases of Omnicell’s customers.

EDUCATION

2004: A.S. Graphic Design, Brooks College, Sunnyvale, CA

1999: High School Diploma, William C. Overfelt, San Jose, CA

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