ASHISH GUPTA
Profile Summary:
** ***** ** ** ********** in designing and implementing solutions.
Expertise in Enterprise Content Management & Web Content Management.
Excellent command over Architecture.
Highly experienced in strategizing and implementing the migration from one version to another version of SharePoint.
Proficient in SharePoint & Enterprise Search Best Practices. Implemented and guided the teams for the SharePoint best practices.
Extensive experience in interacting with various teams such as operations, server team, DBA team, business team, to gather required information on providing solutions, while adhering to the existing policies and procedures.
Very strong experience in designing and implementing solutions in SharePoint Framework, C#.NET, VC Oracle, SQL Server.
Excellent knowledge in developing solutions in SharePoint Object Model and Client Object Model.
Strong experience in interacting with demanding technical and non-technical users and business team in capturing the business and functional requirements.
Expertise in designing and implementing Visual web parts, web parts, Timer jobs, Sand boxed solutions,, event handlers, custom workflows, site definitions, site templates, custom master pages, page layouts, content types, dashboards, site columns, lists and libraries.
Hand coded a lot of Power Shell scripts to administer and to clean up the SharePoint environments.
Experienced in capacity planning, capacity management and defining the logical and physical topology of the architecture. Experienced in defining the SharePoint service architecture and service providers (2007).
Experienced in designing various security models and user profiles.
Strong experience in designing and developing solutions using web & win forms, user controls and custom controls.
Experienced in designing and implementing middle tier architectures using COM, WCF and Web Services
Extensive experience in designing and interacting with the Business Data using Business Data Catalog (BDC) and Business Connectivity Services (BCS).
Proficient in developing the workflows using SharePoint Designer and Visual Studio Windows Workflow Foundation (WWF). Proficient in designing and integrating InfoPath forms with workflows.
Very strong experience in designing and developing Object Oriented and Component based solutions in multi-tiered and multi-threaded architectures.
Consistently led a team of three to seven developers. Proficient in various development methodologies including sprint/scrum methodology. Extensive experience in coordinating onsite and offshore teams.
Knowledge of Design Patterns like MVC and Singleton Patterns
Proficient in deploying solutions in staging and production environment, fixing the production environment issues.
Certifications:
Microsoft Certified Technology Specialist (MCTS) certifications
MCTS in Microsoft SharePoint 2010 – Application Development
Installing and Configuring Microsoft SharePoint 2010/2013
Core Configuration for SharePoint 2010/2013
Health Level 7( HL7) Expert Certification
Technical Skills:
Microsoft Technologies
Microsoft SharePoint 2013/2010/2007, Windows Azure, Office 365, Windows HDInsight, SharePoint Designer 2013/2010/2007, SharePoint Online, SP Foundation 2010
Languages
C++, VC++ MFC, C#
Web Application Framework
ASP .Net, .Net Framework
SharePoint API(s)
CSOM, JSOM, REST API (oData)
SharePoint & .Net framework
WSP Builder, LINQ, ASP.net, ADO.net, AJAX, Silverlight, LINQ,
Enterprise Search Tool
Microsoft FAST ESP, Microsoft FAST Search for SharePoint 2010, SharePoint Search Server, Elastic Search
Web Specifications
WCF, Web services, HTML, XML, XSD, CSS, XSLT, DHTML
Scripting Languages
JavaScript, JQuery, Angular JS
Database
SQL Server 2012/2008/2005, SQL Search Tool, MySQL, NOSQL
Development Processes
Agile (scrum) methodology, Waterfall methodology.
Planning & Designing tools
Microsoft Visio, Microsoft Project Plan.
IDE
Visual Studio 2012/2010/2008, Infopath 2013/2010
Web/Application Servers
IIS
Design Framework
MVC
Tools
InfoPath, TFS, ITextSharp, CAML Builder, SVN, VSS, BMC Contol-M, PowerGUI, Atlassian Confluence, Oracle Knowledge Delivery, Newsgator/Sitrion, Royal TS
Education:
Completed Masters in Computer Science from Ambedkar University, India.
Completed Bachelor in Computer Science from Ambedkar University, India.
Crash Course, Diploma & Training:
Crash Course of “Internet Programming” from IIT, Kanpur, India
Diploma in System Programming from CDAC, Noida, India
Attended Training in FAST ESP 5 in San Francisco
PROFESSIONAL EXPERIENCE
NY State Development Corporation Oct’14 – Till Date
SharePoint Analyst
NY State Development Corporation is the New York City’s primary engine for economic development, charged with leveraging the City’s assets to drive growth, create jobs, and improve quality of life.
Roles and Responsibilities
Involved on designing medium topology of SharePoint 2013(installation, configuration)
Creating SharePoint sites and configuration according to user requirements.
Extensively interacted with the product team, gathered the system requirements and made design documents.
Mapping business requirements with architectural component.
Designing the logical and physical topology of the servers.
Creating new custom Web Parts and customization of existing one(s) using Telerik
Creating Stored Procedures, Cursors, Scalar/Table Valued Functions, Table Types in SQL Server 2008.
Using CSOM for upload the Documents with Additional Meta Data extracted through external BDC and Term Store.
Developing apps using SP2013 for aggregate companywide events into a corporate calendar, building a suggestion box, capturing quick notes, and variety of HR Department’s self serving module using CSOM.
Working experience with App part in SharePoint 2013 that is available in web part gallery of the host web.
Creating cascading drop down forms
Installation of new servers of SharePoint 2013
Configuring Continuous Crawling, Query Rules, Result Types, Result Sources, Content Search Web Part, Visual Refiners and Relevancy Improvement.
Created Enterprise Content Types, Columns and term stores and published to different applications to consume
Creating Fast Search scope, Rules and configuring metadata property for custom search
Setting up crawler impact rule, resource throttling, crawl rules.
Load Testing of sites using Visual Studio Load Testing tool.
Creating BDC Objects using SharePoint Designer and Term Store
Creating Document Center
Environment: Microsoft .Net Framework 3.5, SharePoint 2010, SharePoint 2013, Visual C#.net, LINQ, JQuery, ASP.net, AJAX, XML, JavaScript, CSS, Windows Server 2008, Telerik Web Controls
United Services Automobile Association (USAA), TEXAS Aug’12 – Sep’14
Associate Technical Architect
USAA is a Fortune 500 financial services company offering banking, investing, and insurance to people and families that serve, or served, in the United States military
Roles and Responsibilities
Extensively interacted with the product team, gathered the system requirements and made design documents.
Mapping business requirements with architectural component.
Involved in Capacity planning and Capacity Management
Designing the logical and physical topology of the servers.
Designed the Security Model based on the claims based authentication for the internal users.
Setting up the Dev, QA and Prod SharePoint & Enterprise Search Environment, services and managed accounts.
Created Visual web parts, Windows Workflows and Timer Jobs.
Developed the PowerShell scripts to facilitate the cleanup, migration and administration of SharePoint and Enterprise Search work items.
Worked in Branding, developing the style sheets. Created custom master pages and page layouts.
Created Enterprise Content Types, Columns and term stores and published to different applications to consume
Administration of search engines and relevancy tuning- Thorough understanding of search features in FAST Search for SharePoint 2010.
Creation of new BCS/BDC Content Sources for XML, Database sources.
Synchronizing Synonyms and Boost & Blocks using FAST Search for SharePoint 2010 and FAST ESP.
Federation of FAST ESP Search results in FAST Search for SharePoint 2010.
Helping in fine tuning of search environments, extensibility
Helping in fine tuning of search environments, extensibility in SharePoint 2010
Optimization of Jobs with detailed logging to minimize Return to Service Time.
Involved in setting up health monitors using F5 Load balancer for the servers.
Generating Site usages and diagnostics report.
Using Secure Store Service for storage and mapping of credential.
Creating Fast Search scope, Rules and configuring metadata property for custom search
POC for integration SharePoint 2010 List, Documents & Newsgator feeds in Atlassian Confluence Wiki
Deployed the solution (SharePoint and Enterprise Search) in a farm.
Setting up crawler impact rule, resource throttling, crawl rules.
Environment: Microsoft .Net Framework 3.5, SharePoint 2010, Visual C#.net, LINQ, JQuery, BCS, ASP.net, AJAX, FAST Search for SharePoint 2010, FAST ESP XML, JavaScript, CSS, Windows Server 2008 and TFS, Oracle Inquira
Merck, NJ Mar 12 – Aug 12
Associate Technical Architect
Project: Enterprise Portal
Roles and Responsibilities
Extensively interacted with the product team, gathered the system requirements and made the design document.
Involved in Capacity planning and Designing the logical and physical topology of the servers.
Created and configured site collections, sites, libraries etc
Mapping business requirements with architectural components
Configured scope and rules
Helping in fine tuning of search environments, extensibility
Involved into different Search Web Parts ( Simple Search, Query Suggestions, Result Pages, Advanced Search)
Helping in fine tuning of search environments, extensibility
Involved into customization of different Search Web Parts ( Simple Search, Query Suggestions, Result Pages, Advanced Search)
Custom content processing via pipeline stages for all content sources under SYNC. Include/Exclude Rules
Macro-Tagging indexed Teamsite content
Boost documents in search results according to country and scope.
Enabled Document ID service and configured Document ID prefix.
Configuring BAInsight Documentum Connector
Configuring Synonyms & Best Bets
Creating new content sources and creating of new custom document processing stages using pipeline extensibility web service (PEWS)
Created External Content Type, WCF and demonstrated the connectivity using, Business Connectivity Services (BCS).
Created out of the box approval workflows, sites, sub sites, site columns, content types, lists and pages.
Worked in Branding, developing the style sheets. Created custom master pages and page layouts.
Deployed the solution (SharePoint and Enterprise Search) in a farm.
Environment: Microsoft .Net Framework 3.5, SharePoint 2010, Visual C#.net, FAST Search for SharePoint 2010, Share Point Designer 2010, LINQ, JQuery, JavaScript, CSS, Windows Server 2008, BAInsight Documentum Connector, PEWS (Pipeline Extensibility Web Service), Power Shell
Merck, NJ Jan 11 – Mar 12
Associate Technical Architect
Project: Aerogel Unified Search Service
The project was to use SharePoint/FAST Search for SharePoint functionality for non SharePoint Interfaces. Include the creation of WCF service which uses Query Web Service provided by FAST Search for SharePoint 2010.
Roles and Responsibilities
Extensively interacted with the product team and gathered the system requirements.
Designed, coded and reviewed components and business rules in the different layers of the architecture.
Creating of WCF Search Service
Tag clouding implementation: List Web Service is used to get the Query term and Frequency from SharePoint List.
Interaction with Query Web Service
Defining Unified service entities
Defining unified service business rules
Implementation of Cache time out using Client Object Model.
.
Environment: Microsoft .Net Framework 3.5, SharePoint 2010, Visual C#.net, FAST Search for SharePoint 2010, Share Point Designer 2010, LINQ, JQuery, JavaScript, CSS, Windows Server 2008, BAInsight Documentum Connector, PEWS (Pipeline Extensibility Web Service), Power Shell
Merck, Cokesbury & Branchburg, NJ Aug’11 – Dec’11
Associate Project Manager
Project: CKM Portal
This portal was for the different solution patterns in SharePoint 2010 using FAST Search for SharePoint 2010. It also includes the different features of SharePoint 2010 such as Document Id Search, Enterprise Managed Model, Navigator on Managed Data, Macro-Tagging concepts as well.
Roles and Responsibilities
Extensively interacted with the product team and gathered the system requirements.
Designed and coded components and business rules in the different layers of the architecture.
Coordinated with seven offshore developers.
Created timer job to update the popularity of the publications.
Created the event handlers and deployed them as features.
Enabled Document ID service and configured Document ID prefix.
Creation of breadcrumb for page navigation.
Customizing the Web part’s XSLT according to customer requirements.
Implementation of content query, XSLT List View web part.
Creating the Custom workflow as per the SharePoint 2010 standard
Created and configured site collections, sites, libraries etc
Created Enterprise Content Types, Columns and term stores using SharePoint object model.
Customized the Master Pages and CSS files for Branding and to provide the portal with a consistent look and feel
Resolving the technical issue while implementing the requirement and responsible for deliverable to client.
Creation of FAST Search Center, Crawled/Managed Properties and Mapping between them
Responsible for Installation and environment setup for Fast Search for SharePoint Server 2010
Worked in Branding, developing the custom master pages, page layouts and style sheets.
Created and deployed user controls in the SharePoint Framework.
Environment: IIS 7.0, SharePoint Server 2010, FAST Search for SharePoint 2010, Share Point Designer 2010, HTML, CSS, XML, XSLT, JavaScript, JQuery, BAInsight Documentum Connector, PEWS (Pipeline Extensibility Web Service), Power Shell
Merck, Cokesbury & Branchburg, NJ June 11 – Aug 11
SharePoint & Enterprise Search Lead Consultant
Project: onemerck portal
Roles and Responsibilities
Extensively interacted with the product team and gathered the system requirements.
Creating custom Page layouts and with code behind.
Creating Custom Content Types and Site Column.
Implementation of workflows using SharePoint designer and out of the box workflows.
Web controls creating and binding with page layouts and master page
Worked Browser compatible InfoPath form with repeating control.
Creating Features and Make WSP for deployment of the Content type, site column and master page.
Customized the Content Query Editor Web part by Object Model.
Java Script with SharePoint Page layouts.
Implemented Item Level Security by Object model.
Developed custom web part and modifying its XSLT.
Worked with User Profile and Active directory.
Extending the functionality of Out of box Web parts.
Implemented Consistent Master Page Branding.
Responsible for User stories analysis, estimation, design document preparation, task scheduling and reporting in scrum call with onsite/offshore.
Interacting with Business Analysts and translating their requirements into maintainable code modules
Worked in Branding, developing the style sheets.
Created and deployed user controls in the SharePoint Framework.
Created audiences and implemented audience targeting features on the portal.
Environment: Microsoft .Net Framework 3.5, MOSS 2010, WSS 3.0, C#.net, WCF, AJAX, User Controls, SQL Server 2008, XML, XSLT, JavaScript, CSS, IIS 6.0, Windows Server 2003,TFS and SVN.
Merck, Cokesbury & Branchburg, NJ Mar’11–May’11
SharePoint & Enterprise Search Lead Consultant
Project: MKN Portal
Roles and Responsibilities
Designed the System and planned the integration with the existing system. Lead a team of seven developers. Coordinated with offshore team.
Designed and coded components and business rules in the different layers of the architecture.
Creating Custom Content Types and Site Column.
Creating Features and Make WSP for deployment of the Content type, site column and master page.
Creating BDC component for extracting data from Oracle DB
Creating External Content type using SharePoint Designer
“View in Browser” Functionality.
Developing Web Site, Site Collections
Business Data Connectivity Integration with Oracle Data.
Extending the functionality of Out of box Web parts using XLST.
Implemented Consistent Master Page Branding for different search result page.
Configured result scopes & result page settings.
Helping in fine tuning of search environments, extensibility
Involved into different Search Web Parts (Simple Search, Query Suggestions, Result Pages, Advanced Search)
Custom content processing via pipeline stages for all content sources.
Implementation of crawl rules.
Configuration of Click-Through Relevancy
Creating Best Bets, Visual Best Bets, Synonyms, Auto Complete Dictionary
Created custom site columns and content types based on WSS Content Type hierarchy.
Worked in Branding. Created and deployed user controls in the SharePoint Framework.
Used BDC to communicate with WCF services..
Environment: MS-Windows 2003 Server, Microsoft Visual Studio.Net 2008, (C#), IIS 6.0, SharePoint 2010. FAST Search for SharePoint 2010, TFS and SVN.
Merck, Cokesbury & Branchburg, NJ Jan 11 – Mar 11
SharePoint & Enterprise Search Lead
Project: US Marketing Resource
Roles and Responsibilities
Responsible for estimation, requirement gathering, analysis, design document preparation, providing the best approach to implement,
Development of the different UI pages as suggested in Business Requirements
Creating Features and Make WSP for deployment of the Content type, site column and master page
Defining architecture of application on the basis of MVC
Creating custom content type.
Creating Event Receivers, features and SP default workflows
Creating views ( List, Data Set and custom using SPD)
Creating class diagrams
Writing power shell scripts for perform administration task in search and Manage metadata services.
Deploying the solution package
Environment: MS-Windows 2003 Server, Microsoft Visual Studio.Net 2008 (C#), IIS 6.0, MOSS2010
Merck, Cokesbury & Branchburg, NJ Oct 10 – Dec 10
SharePoint & Enterprise Search Consultant
Project: iFind Portal
Role and Responsibilities
Creating Custom Content Types and Site Column.
Creating Features and Make WSP for deployment of the Content type, site column and master page.
Implementation of “View in Browser” Functionality.
Extending the functionality of Out of box Web parts using XLST.
Implemented Consistent Master Page Branding for different search result page.
Configured Search Center and Search scopes.
Creation of Technical Design Document
Helping in fine tuning of search environments, extensibility
Involved into different Search Web Parts (Simple Search, Query Suggestions, Result Pages, Advanced Search)
Custom content processing via pipeline stages for all content sources under SYNC. Include/Exclude Rules
Configuration of Click-Through Relevancy
Macro-Tagging indexed Teamsite content
Boost documents in search results according to country and scope.
Enabled Document ID service and configured Document ID prefix.
Creating Best Bets, Visual Best Bets, Synonyms, Auto Complete Dictionary Development
Environment: Microsoft .Net Framework 3.0, MS-Windows 2007 Server, Microsoft Visual Studio.Net 2008 (C#), IIS 6.0, MOSS2010, FAST Search for SharePoint 2010, UML, SQL Server 2005, T-SQL, HTML, XSLT, JavaScript, CSS, IIS 6.0, Windows Server 2003 and SVN.
Merck, Cokesbury & Branchburg, NJ Jun’10 – Sep’10
SharePoint & Enterprise Search Consultant
Project: Merck Manual Portal
Role and Responsibilities
Creating Custom Content Types and Site Column.
Creating Features and Make WSP for deployment of the Content type, site column and master page.
“View in Browser” Functionality.
Extending the functionality of Out of box Web parts using XLST.
Implemented Consistent Master Page Branding for different search result page.
Configured Search Center and Search scopes.
Creation of Technical Design Document
Helping in fine tuning of search environments, extensibility
Involved into different Search Web Parts (Simple Search, Query Suggestions, Result Pages, Advanced Search)
Custom content processing via pipeline stages for all content sources under SYNC. Include/Exclude Rules
Configuration of Click-Through Relevancy
Macro-Tagging indexed Teamsite content
Boost documents in search results according to country and scope.
Enabled Document ID service and configured Document ID prefix.
Creating Best Bets, Visual Best Bets, Synonyms, Auto Complete Dictionary
Environment: Microsoft .Net Framework 3.0, MS-Windows 2007 Server, Microsoft Visual Studio.Net 2008 (C#), IIS 6.0, MOSS2010, FAST Search for SharePoint 2010, UML, SQL Server 2005, HTML, XSLT, JavaScript, CSS, IIS 6.0, Windows Server 2003 and SVN.
Citibank, Singapore (Onsite) Jul 09 – May 10
Enterprise Search Consultant
Project: Leapfrog Intelligent Search
The purpose of this system to incorporate functionalities related to Intelligent Search in websites of Citibank for AU, HK, and TW Country. It comprises of the following development activities under this project.
Role and Responsibilities
Interaction with Business to get the actual Search requirements.
Leading and participating in implementation of custom FAST ESP (Enterprise Search Platform) solutions to Citigroup Global Applications for countries (AU HK, TW, CN and TH)
Enable users (prospect and logged-in) to search information on Citi websites.
Improving the search experience of the users over the existing search functionality by providing the following capabilities:
oLogical Search
oPhrase Search
oRelevancy & Ranking
oSpell Checking
oSorting results by relevance & Date
oRefining the search results
oQuery Fulfillment / Prompted Search (with Weight-age included by popular search keywords)
oFeatured Search Result
oResult Collapsing/Aggregation
oMultilingual Support
Boosting and Blocking of Search Results
High Availability
Providing the facility to manage the Synonyms, boost and blocks & query completion dictionary from the Search Business Center (SBC)
Analysis of query reports through SBC
Serving as the principal expert on FAST ESP for all potential consulting as well as the administrator for all internal FAST ESP and other Add-on Product’s installations.
Designed solutions for search utilizing FAST ESP for different customers ( Australia, Hong Kong & Taiwan)
Creation of Technical Design Document
Mapping business requirements with architectural components
Front End Construction & Unit Testing
Change Request Management
Creating of different Shell Scripts for Query Completion, Operator Menu Script and Log Rotation.
Environment: Microsoft Visual Studio.Net 2008 (C#), Microsoft FAST ESP, Microsoft FAST Featured Content. C#. Net, FAST ESP Search API.
MERCK, NJ (Onsite) Apr’08 – Jun’09
Enterprise Search Consultant
Project: Univadis Search2
Search2 is a vertical medical search facility which is accessible through Univadis portals and depending on business marketing plans from other websites.
Role and Responsibilities
Interaction with the client’s point of contact
Involved completely in gathering the business requirements and other information.
Creating Functional Requirements corresponding to each Business Requirement
Architecting solutions with technical team
Requirement understanding and information gathering
Mapping business requirements with architectural components
Database designing
Technical Design of overall application
Construction
Identifying technical issues and helping the team to fix them.
System Testing
Unit Testing and Code review
Load Testing and solving the issues of load testing.
Deployment of FAST Configuration and Search2 Application Testing
Creation of scripts for the execution of processes in a timely fashion
Environment: Microsoft Visual Studio.Net 2008 (C#), Microsoft FAST ESP, Microsoft FAST Featured Content. C#. Net, FAST ESP Search API FAST Enterprise Search Tool (FAST ESP version 5.1.5), FAST Enterprise Crawler version 6.6.17, FAST Unity v2.4, Python 2.3
MERCK, NJ Jan’08 – Mar’08
Enterprise Search Consultant
Project: Market Research One Search
The Project involved developing an application to perform the search over the contents from distinct data sources like Documentum, Web Sites and e-rooms. Application comprises the functionalities like Simple Search, Advanced Search and Navigators, Dictionaries.
Role and Responsibilities
Requirement study, design and development.
Back end configurations to index the Data sources
Developing intermediate component which interacts with search
oFront end and indexed contents.
Developing code for search application
Testing and Code review
Environment: Microsoft Visual Studio.Net 2008 (C#), Microsoft FAST ESP, Microsoft FAST Featured Content. C#. Net, FAST ESP Search API, FAST Enterprise Search Platform 5.1.3, FAST Documentum Connector and Python2.3
MERCK, NJ [Jan’07 – Dec 07]
Sr. Software Engineer
Project: Search2 Prototype
The Project involved developing a prototype to perform the search on various Local and Federated content Sources. Federated Content Sources includes Google, PubMed, Trip Plus, GioFil. This includes the Internationalization according to UK, Italian & German locales. This prototype defines the functionalities like Simple Search, Advanced Search, Single Source (PubMed) Search and Custom Search based on Search Criteria. Prototype also provides various out-of-box search features like Spell-Check and Suggestion, Lemmatization, Synonyms etc.
Role and Responsibilities
Creation of Software Requirement Specifications
Creation of Technical Design Document
Mapping business requirements with architectural components
Involved in FAST ESP and Unity configurations.
Construction & Unit Testing
System Testing
Unit testing, Bug fixing and peer code review.
Environment: Microsoft Visual Studio.Net 2008 (C#), Microsoft FAST ESP, Microsoft FAST Featured Content. C#. Net, FAST ESP Search API, Microsoft Fast ESP 5.0.6, FAST Unity Server
Project: GENN (Global Enterprise News Network) [Client: Johnson & Johnson] Jan’06 – Oct’06
The software is developed for control system lab in GM. The system is used for testing electronic components of a car. Traces from different modules are taken and are converted into the xml files. COM component is developed to convert the mat files to xml data files. Data files are consumed by the Matlab to analyze signals.
Role and Responsibilities
Gathering client requirements for different modules, reverse engineering to functional specifications, and screen development.
Create common functions and reusing them in different modules.
Sharing functional and technical knowledge with the team.
Creation of new Library used for Convera Search.
Sending regular weekly status reports for the team to the Project Manager.
Module Coding and Unit Testing
System Testing
Environment: Visual C #.net Win forms, MFC, COM, XML, VSS.
Project: AGFA AMT 1.4 (Agfa Migration Tool) [Client: AGFA, Belgium]
AMT is basically a migration tool for studies of patients from one PACS to another PACS. The Migration Process is basically depends on the transfer of images through DICOM (Digital Imaging and Communication in Medicine) standards based on Study or Patient Level. Project has a modular architecture that consists of modules: Configuration, Enhanced Query, and Selective Migration & Migration Estimation.
Role and Responsibilities
Create common functions and reusing them in different modules.
Developing screen layouts for the different modules.
Creating a Logging Module at the Normal & Trace Level.
Involved in Study Tracking, Parameters Configuration, Error Notification, Selective Migration, Migration Retry requirements
UML Designing of the application
Module Testing, Integration Testing
Bug Fixing related to Error Notification & Selective Migration.
Environment: Visual C++, MFC, Visual Studio
Project: AGFA ADC-QS [Client: AGFA, Belgium]
AGFA is a pioneer in making medical imaging software & hardware tools. It has been providing the services to medical department all over Europe, U.S.A and Asia. ADC-QS, AGFA Diagnostic Center- Quality Software, are a computed radiography solution. It gives edge to radiologist and doctors over the traditional method of X-ray & image process of the patient. ADC-QS contains server and viewer (client) components.
Role and Responsibilities
Enhancement in ID viewer module.
Bug fixing in Selector/viewer module.
Code Review
Environment: Visual C++ MFC, COM
Project: Inbound Outbound Call Automation [Client: Competent Automobiles Limited]
Call Centre application was divided into 2 modules. The inbound module caters to all the calls that land up at their predefined number and depending on the option chosen the agent handles the queries of the customers. In outbound the agents pick up the phone numbers of their customers from the database and market products
Roles and Responsibilities:
Handled Admin part, which contain creation, deletion & modification of purchase/finance, extended warranty, EMI Calculation, Promotional Schemes Forms.
Creation of Module for the Inbound Calls by using the Dialogic Card