Refruiter -Human Resources

Tomeika Bronaugh

Recruiter-Human Resources - PeopleScout

Arlington, TX

***********@*****.*** - 773-***-****

Strong work ethics. Leadership skills. 5+ years of Customer Service - Face to face and call center. 2 years Recruiting, Sourcing, Recommendations, Interview and scheduling candidates.10 years Multi-Tasking. Computer Literate, leadership role

To enhance the company's performance by being customer service focused and goal oriented.

• Proven quality and quantity of candidates screened for daily adherence goals

• Excellent oral and written communication, relationship building, and problem solving abilities.

• Proficient in Microsoft Office: Word; Excel; PowerPoint; Google Docs; Outlook

• Strong Data Entry skills, Typing speed 65+

WORK EXPERIENCE

Recruiter-Human Resources

PeopleScout - Chicago, IL - February 2015 to Present ATS- Applicant Tracking System- *Icall *Brassring *AFW *Kenexa* Icims * Jaber phone system

• Multi-tasking, toggling through multiple screens.

* Screened candidates for 10 + different requsitions daily

*Outlook

Conduct telephone interviews for accounts ..Aetna; Avis Budget Group; Covance and Bridgestone

• Highly detail oriented

• Adhere to Deadlines, ability to switch gears due to priority accounts- Very fast paced environment CSR

Avant Credit (temp position) - Chicago, IL - August 2014 to December 2014 Assist with billing inquires and technical issues.

• Communicate via email and g-chat to confer with other departments on customer accounts

• Inform customers of qualifications to obtain a personal loan or line of credit for 46 states City of Chicago Clerk/Administrative Assistant/CSR Seaway Bank and Trust - Chicago, IL - May 2007 to August 2013 Training and development of new clerk/Policy and Procedure

• Managed three different offices in time of absences and/or scheduled time off • Assisted the City of Chicago with accepting payment methods for business licenses and building permits

• Handled cash, check, and credit card transactions

• Balanced cash drawer

• Researched paperwork to obtain corrected information Administrative Assistant/Client Relations/Inventory Manager Choices Bar & Club - Bellwood, IL - 2005 to 2006

Recorded and edited minutes of meetings

• Organized weekly schedule for employees

• Led team in forecasting events for new policy and procedures

• Managed establishment's calendar events

• Promoted to inventory manager to maintain an inventory control program

• Utilized Microsoft Excel in everyday tasks

Customers Service Representative

AT&T Cable, N - Cumberland, IL - 2000 to 2003

Handled express order entry- received about 90 calls per day

• Assisted customers via phone to connect cable with other devices

• Answered and explained billing inquiries

• Confirmed and excepted credit card payments over the phone

• Executed troubleshooting techniques when there is an interruption in service

• Scheduled appointments for technicians to check and install service

• Met quota expectations and received positive feedback for great customers service EDUCATION

Bachelor of Science in Business Administration

DeVry University - Chicago, IL

2014

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