Customer Service Secondary School

Bayar Brindar

*** ******* **.

London, Ontario N*J-4T7, Canada

Home 519-***-****

*****.*********@*****.***

CAREER OBJECTIVE

Motivated and enthusiastic individual, with a passion for providing excellent customer service, seeking to obtain a position where I’m able to build on the current experience and skills I’ve attained working in the hospitality industry.

HIGHLIGHTS OF QUALIFICATIONS

•Adaptable and able to follow instructions well.

•Strong organizational and communication skills.

•Quick learner able to meet and exceed necessary quotas.

•Highly motivated; able to work with minimal supervision.

•Excellent rapport with customers, co-workers and supervisors.

•Strong computer skills and a vast knowledge of several mainstream applications.

EDUCATION

•Computer Programming Fanshawe College

•Hospitality Management (2009) Westervelt College

•Ontario Secondary School Diploma (2008) Westminster Secondary School, London ON

WORK EXPERIENCE

Customer Services Representative (March 2010 - September 2015)

Town place suites Marriott, London ON

•Make and confirm reservations.

•Assisted sales department on leads.

•Greet, register, and assign rooms to guests.

•Trained staff on software and company procedures.

•Compute bills, collect payments, and make cash change for guests.

•Perform simple bookkeeping activities, such as balancing cash accounts.

•Record guest comments or complaints, referring customers to managers as necessary.

• Performing day-to-day administrative tasks such as maintaining information files, processing paperwork, and data entry.

Merchandiser (Dec 2007 – Jan 2008)

The Bay, London ON

•Maintain store and stock in impeccable condition.

•Customer service including assisting with clothing choices, sizes and styling on the floor in a friendly and efficient manner.

REFERENCES

Available upon request

Contact this candidate