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Customer Service Project Manager

Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Posted:
November 16, 2015

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Resume:

SARAL PHILOMENA A/P SATHASEVAM

D-*-**,Kajang Perdana 2,

Kajang Perdana 43000 selangor

Hand phone No: 010 - 5680170

E-mail: acshja@r.postjobfree.com

Dear Sir,

APPLICATION FOR POST OF DATA ENTRY WORK

Referring to the above subject, I wish to apply for the said vacancy.

Enclosed herewith please find my resume for your kind perusal.

Hope to receive a favourable reply soonest.

Thank you.

Regards,

Saral Philomena

PERSONAL DETAILS

Name : Saral Philomena a/p Sathasevam

Age : 24 Years

Date of birth : 18 August 2015

Nationality : Malaysia

Gender : Female

IC No : 910***-**-****

Nationality : Malaysia

Marital Status : Single

CONTACT INFO

Address : D-1-10,Kajang Perdana 2,

Kajang Perdana 43000 selangor

Mobile No : 010-*******

Email : acshja@r.postjobfree.com

EDUCATIONAL DETAIL

*Level : Diploma (2009 – 2012) CGPA: 2.93

Field of Study : Corporate Administration

Major : Corporate Administration

Name of Institution: Kolej MASA Puchong

*Level : SPM (2003-2007)

Field of Study : SPM

Name of School: S.M.K Rapat Setia Ipoh GRED : PASS

WORK DETAILS

1)2013 : Kam Benar Sdn Bhd

Duration : 4 months

Job Title : School Bookshop Assistant

Work Description

Sell stationery things, school books & revision books in school bookshop

Help teachers, student and parents with Provide services such as Photostat machine and fax machine

Receive delivery order, checked it, record it and label the price accordingly

Responsible to do inventory list, and pass it to boss every month.

Use computer to key in the book title and price

File up all the D.O accordingly

Make a appointment with sales man to meet my boss

Experiences Gained

I learned how to Photostat, how to fax, how to be a cashier & how to be a sales girl

Proven initiative and ability to work with minimal supervision.

Excellent organizational and motivational skills.

Reason for Leaving

Seek for better career advancement opportunities.

2)2013 : Taska Jelita

Duration : 8 months

Job Title : Teacher

Work Description

•Class teacher for 5 years old children

•Teach moral, bahasa Malaysia, Maths, and arts for 3 years old to 5 years old children.

•Prepare a lesson plan and submit to principal every month during meeting

•Every morning, must welcoming the children, teach them song and dance to make them happy before go to class.

•Created and implemented developmentally- appropriate curriculum that addressed all learning style

•Encourage children to understand of others

•Develop professional relationship with parents, teachers and directors

•Handling administrative works such as collect fees and print out memo and give it to the parents.

Experiences Gained

I learned how to be a good teacher and assist children in their studies

Responsible to make the children to know the alphabet A-Z, to make them how to memorize, how to read, how to hold a pencil and how to write

Build a good relations with students, parents and teachers

Excellent organizational and motivational skills.

Reason for Leaving

We move to kajang, and Seek for better career advancement opportunities.

3)2014 : Apple Language Centre

Duration : 6 months

Job Title : Clerk

Work Description

Data entry

Prepare students registration and collect fees

Prepare a lesson books the foreign student

Deal with agent

Make the arrangement with office boy to bring the student from airport to the hostel

Online advertisement

Help teachers, student with Provide services such as Photostat machine and fax machine

Taking the student attendance

Prepare the documentation for student visa and passport

Control the filing system

Experiences Gained

I learned how to prepare the documentation for foreign student visa, and also for the renewal

Dealing with agent regarding the new student

How to make a booklet for the student

Reason for Leaving

The boss can’t pay for the staff, because after our Malaysia become strict,was have a problem to bring student to Malaysia.

4)2014-2015 : Infra Segi Sdn Bhd

Duration : 1 Year plus (Present Job)

Job Title : Document controller Clerk

Work Description

•Monitor staff attendance and record the attendance

•Receive D.O, make a photo copy for site filing and return the original copy to hq

•Record all the material come in and go out

•Print out all the incoming emails, and do circulation then file it accordingly follow ISO rules

•Help boss to write letter as boss said and distribute the original copy to main subcon.

•Keep record on walkie talkie report, camera report and computer report and send the report every month to the hq

•Control all the filing system

•Responsible to follow all the given date line by hq, and send the report at the time

•Every month must do worker salary and send it to hq to proceed

•Record all the subcon claim, and must make sure all the supervisor to sign the claim before sent it to QS department

•Must follow SOP procedure

Experiences Gained

I learned how to work in very challenging environment

How to full fill the boss need

Learn about ISO and SOP procedure

Learn what is audit, and what they will do

Learn how to prepare workers salary every month

Excellent organizational and motivational skills.

Reason for Leaving

Seek for better career advancement opportunities and exposure

SUPPLEMENTARY

If and when employed by the company

-Willing to travel : Yes

Willing to be relocated : Will Consider

Possess own transport : Yes

Expected Monthly Salary : RM2600.00

Availability : 1 month notice

OBJECTIVE

Seeking a challenging career that utilizes my skills in my area of competence and enriches my knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organization, there by yielding the twin benefits of job satisfaction and convenient professional growth.

SKILL& ABILITIES:

Ambitious and well organized individual. Very enthusiastic and energetic. Self-starter and used to working long hours and going the extra miles for the right reason. Positive nature and loves interacting with people, either via team activity or through ones to ones. Ability to adapt to changing environment and easy to work with. Responsive and reliable. Used to working in pressure cooker situation.

Schedule management

Problem resolution

Self-starter

Patient care advocacy

Good communication skill

*Good leadership skill

Critical thinking

Customer service

Data collection

Creative

Computer literate

REFFERENCES

1.Mr. Rajiv Naidu (H.O.D)

Kolej MASA Puchong

03-8062 3030

2.Kam Benar Sdn Bhd

03-3123665 (Madam Woo)

3.Taska Jelita

Irene Chong

012-*******

4.Infra segi sdn Bhd

Lee Teng Kee (Project Manager)

03-6274 7969



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