Customer Service Project Manager
Resume:
SARAL PHILOMENA A/P SATHASEVAM
Kajang Perdana 43000 selangor
Hand phone No: 010 - 5680170
E-mail: ***************@*****.***
Dear Sir,
APPLICATION FOR POST OF DATA ENTRY WORK
Referring to the above subject, I wish to apply for the said vacancy.
Enclosed herewith please find my resume for your kind perusal.
Hope to receive a favourable reply soonest.
Thank you.
Regards,
Saral Philomena
PERSONAL DETAILS
Name : Saral Philomena a/p Sathasevam
Age : 24 Years
Date of birth : 18 August 2015
Nationality : Malaysia
Gender : Female
IC No : 910***-**-****
Nationality : Malaysia
Marital Status : Single
CONTACT INFO
Address : D-1-10,Kajang Perdana 2,
Kajang Perdana 43000 selangor
Mobile No : 010-*******
Email : ***************@*****.***
EDUCATIONAL DETAIL
*Level : Diploma (2009 – 2012) CGPA: 2.93
Field of Study : Corporate Administration
Major : Corporate Administration
Name of Institution: Kolej MASA Puchong
*Level : SPM (2003-2007)
Field of Study : SPM
Name of School: S.M.K Rapat Setia Ipoh GRED : PASS
WORK DETAILS
1)2013 : Kam Benar Sdn Bhd
Duration : 4 months
Job Title : School Bookshop Assistant
Work Description
Sell stationery things, school books & revision books in school bookshop
Help teachers, student and parents with Provide services such as Photostat machine and fax machine
Receive delivery order, checked it, record it and label the price accordingly
Responsible to do inventory list, and pass it to boss every month.
Use computer to key in the book title and price
File up all the D.O accordingly
Make a appointment with sales man to meet my boss
Experiences Gained
I learned how to Photostat, how to fax, how to be a cashier & how to be a sales girl
Proven initiative and ability to work with minimal supervision.
Excellent organizational and motivational skills.
Reason for Leaving
Seek for better career advancement opportunities.
2)2013 : Taska Jelita
Duration : 8 months
Job Title : Teacher
Work Description
•Class teacher for 5 years old children
•Teach moral, bahasa Malaysia, Maths, and arts for 3 years old to 5 years old children.
•Prepare a lesson plan and submit to principal every month during meeting
•Every morning, must welcoming the children, teach them song and dance to make them happy before go to class.
•Created and implemented developmentally- appropriate curriculum that addressed all learning style
•Encourage children to understand of others
•Develop professional relationship with parents, teachers and directors
•Handling administrative works such as collect fees and print out memo and give it to the parents.
Experiences Gained
I learned how to be a good teacher and assist children in their studies
Responsible to make the children to know the alphabet A-Z, to make them how to memorize, how to read, how to hold a pencil and how to write
Build a good relations with students, parents and teachers
Excellent organizational and motivational skills.
Reason for Leaving
We move to kajang, and Seek for better career advancement opportunities.
3)2014 : Apple Language Centre
Duration : 6 months
Job Title : Clerk
Work Description
Data entry
Prepare students registration and collect fees
Prepare a lesson books the foreign student
Deal with agent
Make the arrangement with office boy to bring the student from airport to the hostel
Online advertisement
Help teachers, student with Provide services such as Photostat machine and fax machine
Taking the student attendance
Prepare the documentation for student visa and passport
Control the filing system
Experiences Gained
I learned how to prepare the documentation for foreign student visa, and also for the renewal
Dealing with agent regarding the new student
How to make a booklet for the student
Reason for Leaving
The boss can’t pay for the staff, because after our Malaysia become strict,was have a problem to bring student to Malaysia.
4)2014-2015 : Infra Segi Sdn Bhd
Duration : 1 Year plus (Present Job)
Job Title : Document controller Clerk
Work Description
•Monitor staff attendance and record the attendance
•Receive D.O, make a photo copy for site filing and return the original copy to hq
•Record all the material come in and go out
•Print out all the incoming emails, and do circulation then file it accordingly follow ISO rules
•Help boss to write letter as boss said and distribute the original copy to main subcon.
•Keep record on walkie talkie report, camera report and computer report and send the report every month to the hq
•Control all the filing system
•Responsible to follow all the given date line by hq, and send the report at the time
•Every month must do worker salary and send it to hq to proceed
•Record all the subcon claim, and must make sure all the supervisor to sign the claim before sent it to QS department
•Must follow SOP procedure
Experiences Gained
I learned how to work in very challenging environment
How to full fill the boss need
Learn about ISO and SOP procedure
Learn what is audit, and what they will do
Learn how to prepare workers salary every month
Excellent organizational and motivational skills.
Reason for Leaving
Seek for better career advancement opportunities and exposure
SUPPLEMENTARY
If and when employed by the company
-Willing to travel : Yes
Willing to be relocated : Will Consider
Possess own transport : Yes
Expected Monthly Salary : RM2600.00
Availability : 1 month notice
OBJECTIVE
Seeking a challenging career that utilizes my skills in my area of competence and enriches my knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organization, there by yielding the twin benefits of job satisfaction and convenient professional growth.
SKILL& ABILITIES:
Ambitious and well organized individual. Very enthusiastic and energetic. Self-starter and used to working long hours and going the extra miles for the right reason. Positive nature and loves interacting with people, either via team activity or through ones to ones. Ability to adapt to changing environment and easy to work with. Responsive and reliable. Used to working in pressure cooker situation.
Schedule management
Problem resolution
Self-starter
Patient care advocacy
Good communication skill
*Good leadership skill
Critical thinking
Customer service
Data collection
Creative
Computer literate
REFFERENCES
1.Mr. Rajiv Naidu (H.O.D)
Kolej MASA Puchong
03-8062 3030
2.Kam Benar Sdn Bhd
03-3123665 (Madam Woo)
3.Taska Jelita
Irene Chong
4.Infra segi sdn Bhd
Lee Teng Kee (Project Manager)
03-6274 7969
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