Human Resources Management

Patricia A. Moss, MSM, MHRM * Beech Street White Plains, NY 10603 914-***-**** **********@***.***

As demonstrated throughout this CV, my seven plus years working within Human Resources has allowed me to understand the inner dynamics of HR and become an advocate for the day-to-day employee.

PROFESSIONAL EXPERIENCE

Talent Acquisition Specialist

Hudson River Healthcare – Peekskill, NY 9/2014-Present

Work with hiring managers in the requisition process, and with the finance department on position pricing, and securing approvals.

Provide support and independently manage staffing needs for twenty-four locations within Westchester, Orange, and Dutchess Counties/Long Island.

Responsible for updating candidates on their status regarding all parts of the staffing lifecycle: paperwork, next steps etc.

Extend offers of employment and coordinate all on boarding including E-verify and I-9’s, background checks, physicals examinations insuring compliance with all legal requirements.

Ensures appropriate paperwork is completed once applicant is offered job.

Develop and maintain strong, effective working relationships with managers

Conduct new hire orientations

Write and edit job description written by managers

Assist new hires with basic enrollment questions

Manage the applicant tracking system by the way of posting approved positions internally and externally, track and close positions as they are filled.

Human Resources Assistant/Generalist

Richmond Community Services – Mount Kisco, NY 7/2009-9/2014

Recruitment

Screened resumes, interviewed and presented candidates to hiring managers for both hourly and salaried positions.

Finalized recruitment process and assisted in hiring decision.

Processed and responded to employee verifications.

Collaborated with managers to create and update job descriptions.

Managed on-boarding process of all new hires including reference checks, pre employment screenings, background checks, etc.

Conducted new hire/benefits orientations

Processed new hire paperwork into the ADP system.

Managed job postings for the company.

Administrative

Conducted exit interviews, processed separation and transfer paperwork with accuracy, ensuring all deadlines are met.

Processed Unemployment claims.

Filed EEO-1 report annually.

Updated and maintained the organizational charts for the company

Created and maintained a procedures manual for the department.

Monitored and prepared employee turnover report and distributed to senior management quarterly.

Oversaw the tuition reimbursement and succession planning process.

Managed 90 day and yearly performance appraisal process.

Processed medical support notices, child support and wage garnishments in a timely manner.

Supported department with preparing for the Joint Commission and Department of Health.

Benefits

Processed FMLA, Disability and Worker’s Compensation paperwork

403b Plan Administration (enrollments, loans, withdrawals).

Processed employee enrollments, life events, and other status changes.

Facilitated open enrollment sessions throughout 13 locations in Westchester County.

Managed benefits process, ensured employees were aware of benefit entitlements.

Managed payroll and benefits administration including PTO balances and eligibility.

Responded to employee inquiries regarding benefits.

Completed OSHA 300 report annually by running a report and analyzing the data.

Acted as a liaison between insurance carriers and employees to resolve questions and concerns.

Reviewed monthly Short Term Disability and Supplemental Life invoices for accuracy and work with benefits administrator/vendor to reconcile discrepancies.

Training

Coordinated and conducted training sessions for managers and supervisors in reference to FMLA, Workers Compensation, Disability procedures.

Employee Relations

Responded to employee inquiries regarding human resources policies.

Consulted with managers/supervisors on HR policies, and provided HR guidance when appropriate.

Handled Employee Relations’ matters consistent with company policy guidelines.

Conducted thorough and objective investigations.

Worked closely with management and employees to improve work relationships, build morale, increase productivity and retention.

Advised managers/supervisors on how to best address staff related and disciplinary issues, providing resolution to managers, counseling, corrective action and separation.

Key Accomplishments

Hired over 100 employees in 2012-13 with a retention rate above 80% for the year.

Assisted Director of Human Resources in revising the employee handbook.

Human Resources Administrator - Contract

Disney Publishing Worldwide – White Plains, NY 5/2008-12/2008

Recruited efforts of temporary employees by working with various temporary agencies screened and forwarded resumes to various hiring managers.

Processed leave of absence requests.

Assisted with new hire on boarding process.

Human Resources Generalist Premier Home Health Care – White Plains, NY 3/2007 – 2/2008

Recruitment

Reviewed resumes and recruited for various positions exempt and non-exempt positions.

Prepared offer, termination, and rejection letters to applicants.

Conducted new hire orientations and processed all new hire paperwork.

Managed on boarding process, conducted employee references/ employment verifications and verified licenses for nurses.

Processed Disability and Worker’s Compensation claims

Administrative

Processed Unemployment claims.

Assisted with processing semi-monthly payroll utilizing ADP.

Tracked and reviewed all Annual Performance Evaluations.

EDUCATION

Lesley University, Cambridge MA

MS in General Management; MS in Human Resource Management

Northeastern University, Boston, MA

BS in Finance

LICENSES/AFFILATIONS/CERTIFICATIONS

Notary Public, State of NY, Westchester County

Society of Human Resources Management (SHRM)

Westchester Human Resources Management Association (WHRM)

Human Resources Generalist Certification.

COMPUTER PROFICIENCIES

Ultimate Software • ADP • SAP • Taleo • MS Office: Word, Excel, PowerPoint, Outlook

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