Jason T. Strother
*** ********* *** **, ********, GA 30068 206-***-**** *****.********@*****.***
Summary:
Ability to analyze and effectively troubleshoot situations
Skilled in understanding and preparing technical documentation and specifications
Ability to learn and effectively use new information quickly
Operating systems: Unix, Windows, Dos
Switching platforms: Lucent TDMA, Nortel GSM and UMTS, Sonus VoIP
Sonus GSX’s and PSX’s Motorola CDMA, Spatial VoIP, Alcatel Lucent UMTS
Software: Access, Word, Excel, DMOpro, Access7 (SS7 call traces), Startouch, and Putty
Working knowledge of Access7, GeoProbe, Agilent, vi, and Oracle
Experience: 10/2006-Present AT&T Wireless
AT&T Wireless NTN Routing and Transport Engineer Atlanta, GA
Responsible for forecasting traffic volumes on voice trunks in the Northeast
Manage augmentations of voice trunks once high utilizations are reached
Assign new DS1 switch ports in Granite to new or augmented trunks
Responsible for pulling daily trunkgroup utilization reports
Responsible for assigning route labels to new trunkgroups that are brought into service
Responsible for providing monthly LDRG’s for new NPA NXX’s that are added or deleted from the network
Provide input to vendors for AT&T requirements and network design
Responsible for maintaining call routing nationwide across AT&T VoIP Sonus network
Lead routing engineer for Sonus VoIP network
9/2005-10/2006 Alcatel USA
Product Systems Engineer Redmond, WA
Responsible for maintaining Alcatel Spatial Softswitch (2G and 3G) in Cingular lab
Responsible for maintaining a good working relationship between Alcatel and Cingular
Loaded all new patches for the Alcatel Spatial Softswitch
Performed regression tests on all new patch loads
Worked with other vendors to ensure proper functionality of their products while attached to Alcatel Softswitch
Responsible for opening trouble tickets and working with developers to resolve them
Worked with developers gathering needed internal call traces and SS7 traces to help resolve open trouble tickets
Responsible for creating test cases that were needed to thoroughly test call processing
6/2004-9/2005 T-Mobile USA / Goodman Networks
Spatial Data Translations Engineer Bellevue, WA
Instrumental in setting up routing for the new VoIP network for T-Mobile USA
Responsible for maintaining monthly LCRG’s in network markets which saved the company millions of dollars each year
Responsible for call testing and turning up new VoIP trunks
Set up and troubleshoot SS7 traces with different call scenarios
Instrumental in numerous new switch builds ensuring the growth of the T-Mobile USA network and coverage
Responsible for many cell site rehomes, reducing capacity issues, and ensuring room for network growth
Managed current and new builds for Enhanced 911 Phase 1 and Phase 2 cuts for T-Mobile USA markets, and ensured deadlines mandated by the FCC were met or exceeded
Instrumental in setting up dialing plans, routing tables, and call flows in Spatial markets
Built CIQ’s for new and upcoming Spatial switches
Assisted switch techs in setting up hand-offs, add new cell sites, and built new trunkgroups
6/2000-6/2004 AT&T Wireless Bothell, WA
Lucent, Nortel, Sonus Call Routing Translations Engineer
Instrumental in setting up routing for the new VoIP network for AT&T
Responsible for call testing and turning up new VoIP trunks
Responsible for maintaining monthly LCRG’s for 12 network markets which saved the company millions of dollars each year
Instrumental in setting up dialing plans, routing tables, and call flows in Nortel GSM, and Lucent TDMA
Set up and troubleshoot SS7 traces with different call scenarios
Responsible for the building and implementation of CALEA in all AT&T Wireless Services Lucent TDMA network, a nationwide FCC mandate to enable electronic surveillance in the face of rapid advances in telecommunications technology
Instrumental in setting up GTT routing tables in Nortel GSM, and Lucent TDMA switches
Responsible for the switch software design, build, and implementation of EPW in all AT&T Wireless Services Lucent TDMA network, a nationwide prepaid cellular phone service with enhanced service features much like the current postpaid service
Instrumental in numerous new switch builds ensuring the growth of the AT&T wireless network and coverage
Managed current and new builds for Enhanced 911 Phase 1 and Phase 2 cuts for 12 markets, and ensured deadlines mandated by the FCC were met or exceeded
Responsible for a smooth transition of Telecorp markets into the AT&T network
Responsible for many cell site rehomes, reducing capacity issues, and ensuring room for network growth
Managed customer trouble tickets from the field and tier 3 groups
10/1999-6/2000 Airtouch Cellular Bellevue, WA
Trouble Resolution Group
Worked closely with other carriers to resolve customer issues with roaming, call routing, and features
Managed and resolved customer trouble tickets as a tier 3 group
Troubleshooting in-market customer Octel boxes, 911, roaming and routing issues
01/1998-10/1999 Airtouch Cellular Irvine, CA
Technical Support Core Group
Worked with CSR reps to resolve customer issues with roaming, programming, features, and actual use of the phone
Trained and managed new CSR reps with OJT
Acted as lead for customer escalations
05/1997-12/1997 The Ainslie Co San Clemente, CA
Job Foreman
Foreman for Stadium and Theater seating company
Managed a crew of 10-15 people installing seating and ensuring deadlines were met or exceeded
Responsible for teaching new hires how to properly install seating
Education: 1986-1990 Gatewood Schools Eatonton, GA
College Prep
Military: 04/1993-04/1997 USMC Camp Pendleton, CA
Instructor
Instructed new recruits on the basics of the LAV-25 in the field and in the classroom
Managed classes of up to 60 students
02/2009-02/2015 US ARMY RESERVE Ft Gillem, GA
Psychological Operations
Team Leader for PSYOP team with Secret Clearance
Managed a team of 2 and an interpreter
Responsible for maintaining and securing Loudspeakers, Manpacks, and classified Satellite communications systems
Responsible for mentoring junior enlisted and putting them on a path for a successful military career