Customer City

Diana Diamond Ortiz

**** ********** ***

Far Rockaway NY 11691

516-***-****

*********@*****.***

*//**** -**/****

Rui Credit Services

**** **** ******* ****, ******** NY Tel: 800-***-****

Duties: Effectively managed a high volume of incoming and outgoing customer calls.

Gathered and verified all customer information for tracking purposes.

Collected on utility and cable accounts.

3/2012- 12/2013

Debt Recovery Solutions

100 Garden City Plaza, Garden City NY 11530 Tel:516-***-****

Duties: Debt collection on pre legal and judgment accounts.

Gathered and verified all customer information for tracking purposes.

Maintained delinquent accounts.

Negotiated settlements.

2/2011-1/2012

Baker, Sanders, Barshay, Grossman, Fass, Mulstock, Newirth LLC

100 Garden City Plaza, Garden City NY 11530 Tel:516-***-****

Duties: Debt collection on pre legal and judgment accounts.

Gathered and verified all customer information for tracking purposes.

Maintained delinquent Accounts.

Negotiated settlements

4/2004 - 12/2010

Professional Associate Systems Inc

1100 Coney Island Ave, Brooklyn NY 11230 Tel:718-***-****

Duties: Debt collections on pre legal accounts.

Gathered and verified all customer information for tracking purposes.

Trained new hires.

Handled special projects.

Prepared accounts for suit and sent to attorneys office .

Performed audits on those accounts placed with attorneys .

Skills

Excellent written and verbal communication skills.

Work well alone or as a team.

Goal minded as I do like to supplement my income with bonuses.

Speak Spanish.

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