Customer Service Manager

Location:

Wilsonville, OR

Posted:

November 16, 2015

Contact this candidate

Resume:

Angelique C Plute

Mailing: P.O. Box ***

Wilsonville, OR 97070

Physical: 11463 S Township Rd

Canby, OR 97013

US Phone: 701-***-****

**********@****.***

Objective

My objective is to find a career that will continue to challenge me. I am looking for a career in a field that is fast paced. I am looking for longevity, stability and security with a position. I am willing to travel, work hard and give my all to the right position.

Abilities

My abilities and skills include; reception, 10 key, data entry, typing, broad knowledge of computer software, willingness to learn anything, organizing files, paying bills, drafting letters, handling employee files, keeping all in office materials confidential, handling pay raises, hiring and terminating employees, proficient with office equipment including copiers, scanners, fax machines, label makers, handling complaints professionally, providing excellent customer service, researching in a timely manner, organization, lifting more than 50 lbs., coordinating large groups of people, meetings, schedules and calendaring events, remaining calm in high stress situations, public speaking, scheduling more than 20 employees, conducting employee meetings, multitasking efficiently, working closely with others as a team to provide high quality legal documents and research, filing documents with the court and other city offices, etc. I am efficient, dependable, reliable, and organized. I am an ACE Certified Personal Trainer.

Employment History

Work from Home Customer Service Rep

Virgin Vapor California

03/14 - Current

I work from home corresponding with customers or potential customers for the Virgin Vapor website. I answer questions about orders, products and help with troubleshooting hardware and e-liquids. Office Services Coordinator

Sysco Wilsonville, OR

02/2013 – Current

I help all departments within the company with setting up for meetings, handling all mail, handling check deposits, handling all office equipment orders, handling all office equipment, back up receptionist, 10 keying data, assisting accounting department in financial and scanning documents, etc. Personal Trainer/Personal Training Counselor

LA Fitness Wilsonville, OR

11/2012 – 02/2013

I assist members with workout programs, market and sell personal training, call members offering personal training, help front desk with assisting members' fitness concerns and questions, sell memberships, assist managers with appointments and overseeing the gym, etc. Personal Trainer

Snap Fitness Canby, OR

10/2012 - 11/2012

I provide customer service to members at the gym, prepare programs for clients/members, assist members with workout programs, etc.

--05/2011 - 10/2012 – I was working all 3 positions listed below Customer Service Representative

Hertz Rent a Car Dickinson, ND

Assist customers with renting cars, answer phones, update spreadsheets, update supervisors via email, clean cars, etc.

Receptionist

Centennial Homes (Saturdays Only) Dickinson, ND

I answer phones and greet customers.

Gym Aide/Personal Trainer

Anytime Fitness Dickinson, ND

I clean gym equipment, answer phones, provide customer service to members at the gym, prepare programs for clients, I complete memberships for customers, etc. Legal Assistant

10/2008 - 4/2011

Mackoff Kellogg Law Firm Dickinson, ND

I work closely with the Attorney’s to provide sound legal research; I prepare court documents, and use many different computer programs. I work with Word, Excel, PracticeMaster, Outlook Email, Internet Explorer, Adobe, and many more on any given day. Multi tasking to answer phones, research files, journal calls and emails efficiently for future use. Work with a team of others to provide the best legal work possible.

C-Store Manager/Assistant general manager, First-Line Supervisors/Managers of Retail Sales Workers Flying J Inc. Beach, ND

9/2002 - 09/2008

I was in charge of scheduling more than 20 employees, handling large amounts of money, providing excellent customer service, dealing with customer complaints based on policy, dealing with employee complaints, stocking, keeping the sales floor orderly, running the fuel services desk, scheduling and conducting employee meetings, accounting, dealing with high stress situations, multi tasking quickly and efficiently, hiring and terminating employees, handling employee files, and anything asked of me by my General Manager. I worked for this company for almost 6 years, I started as a cashier and worked my way up the ladder. In 6 years I called off sick once. Honors

I was on the honor roll in high school; I also received an award for never having to be sent to the principals' office. I participated in 4-H for most of my childhood years, I have spent a great deal of time training, breeding, raising and working with many different types of animals. I was in drama in high school and loved stage acting. I am a certified personal trainer. Additional Information

I am a very hard worker, dependable, efficient and organized. I learn quickly, am computer savvy, and am dedicated.

References

- Lori Gaugler, District Accounting Manager

Flying J, Beach, ND

701-***-****

Business reference known for 6 year(s).

-Stephanie Howard

Colorado

801-***-****

Personal reference known for 10 year(s).

- Brenda Caldwell, General Manager

Flying J, Casper, WY