Customer Service Representative and Technical Support Representative

MARTINA AGATHA LEONARDO

#** ****** ******. ********** ********* Village, Barangay Mayamot, Antipolo City. 1870

EMAIL: *********************@*****.*** MOBILE: +63-093*-***-**** / 9584888

PERSONAL PROFILE

BIRTHDAY: 0ctober 4th 1993 BIRTH PLACE: Marikina City

CIVIL STATUS: Single CITIZENSHIP: Filipino

LANGUAGES: Native in Filipino. Fluent written and oral in English and Nihonggo.

Basic MS Word, Excel and PowerPoint

Copy & Paste Word/Pictures/Links

Can work under pressure and poor supervision

I can able to listen, accept feedback, and do multitasking.

I’m also honest, dedicated, organize and persuasive.

EDUCATION

Far Eastern University

Bachelor of Science in Psychology

SY: 2010 – 2012 (Undergraduate)

SECONDARY:

Okkawa Chu-Gakkou (乙川中学校)

SY: 2007 – 2008

PRIMARY:

Roosevelt College Cainta

SY: 2000 – 2006

WORK HISTORY

The Results Company

Outbound Sales Representative

SiriusXM (May 2014 – May 2015)

We sell car radio subscription to existing and new customers.

We also provide customer service.

We call all over the States.

Teleperformance Inc.

Technical Support Representative

Time Warner Cable (October 2013 – May 2014)

We assist all technical issues that customer have.

We also accept payment, billing issues, customer service and up selling.

The calls are from North Carolina and South Carolina.

CHARACTER REFERENCE

Rochelle Ann Alvarez Maria Lourdes Decal Elrued Alcantara

The Results Company Acquire Asia Pacific Onishi Enterprises

Quality Analyst Sales Consultant Operations Manager

0915 – 172 – 1223 0916 – 238 – 2952 0917 – 523 – 6569

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