Sales Customer Service
Resume:
Maria Angelli Rose M. Romero
*** ********* **. ********* ***** City
OVERVIEW
Upbeat, enthusiastic, and punctual sales associate with an excellent work experience and sales experience. Over six years of experience in inventory, running the cash register, and delivering prompt customer service with a smile.
SKILLS
Excellent Sales Ability
Operate Cash Register/Process Payments
Strong Communication Skills
Identify And Solve Customer Needs
Internet Browsing
Computer literate
EMPLOYMENT EXPERIENCE
Al Maya Group, Dubai uae (Mom and Me)
Head Cashier /Sales Advisory/ Assistant Merchandiser/ Supervisor
Feb. 2013 – Oct. 2015
(Dubai Festival City/ Al barshamall / IBN Batuta Mall)
Duties and Responsibilities:
Greet the customers with the smile.
Interacting with customers, giving them item presentations and convincing them to make purchases.
Strategizing to meet assigned sales targets in the given period of time.
Completing all the assigned tasks by the retail sales manager.
Keeping a track of the stock and inventory in the store and placing orders for replenishing the stock.
Maintaining the proper display of items in the store and ensuring that they comply with the quality standards.
Maintaining the cleanliness of the store.
Monitoring slow seller and taking action.
Controlling stock levels based on forecasts for the season.
Merchandise the new collections and arranged the stocks.
Planning product ranges and preparing sales and stock plan in conjunction with buyer.
Maintain the stories of the items by the department.
Make the transfer item, Scan and send to other stores using Navision.
Receive the items and arranged the new stocks.
Responsible for managing all the credit card and cash transactions.
Daily closed store properly.
Responsible for balanced cash draw at close of shift.
Responsible to send the sales using email.
Green tee inc., Philippines (Nike Park)
Assistant Merchandiser /Running specialist / Sales associate 2011 – 2012
(Bonifacio high St. ph.)
Working closely with visual display staff and department heads to decide how goods should be displayed to maximize customer INTEREST and sales.
Controlling stock levels based on forecasts for the season.
Attending specialist training and running activities.
Provide customers with product information what they need.
Manage product return and exchange.
Give and suggest to the customer the right running shoes depend to their foot.
Knowing the product being sold.
Learning about the different types of the shoes
Learning the different types of the foot.
Explain to the customers about the benefits of the running shoes.
Assist also the triathlon team
Received and arranged the triathlon gears.
Give the information to all the members of the team through email.
Merchandise the running area.
Handled the registration for running activities (fun run).
Trained the new running specialist.
French Baker Inc. Philippines
Cashier/ Waitress 2010-2011
(Ali Mall Cubao ph.)
Taking order and suggest food and beverages to be well versed with the menu.
Assist the guests for vacant sits
Handled the cash and credit cards
Making desserts and beverages
Set up the tables in accordance with restaurant policy.
Clean and remove the dishes from the table after service is completed.
Maintain excellent grooming standard at all time.
Handled all the needs of the guests.
Golden ABC Inc. (Penshoppe / oxygen)
Cahier / Sale associate 2008-2010
Greeted customers and determined their needs and wants
Discussed type, quality and number of merchandise required for purchase
Recommended merchandise based on individual requirements
Advised customers on utilization and care of merchandise
Provided advice to clients regarding particular products or services
Explained the use and advantage of merchandise to customers
Answered customers’ queries and concerns
Showed the live working of merchandise
Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates
Prepared sales contracts and accepted payment through cash and credit card
Assisted in display of merchandise
Maintained sales records for inventory control
ACTIVITIES
Nike Philippines Training products and Trade shows 2011-2012
French Baker Training center for making desserts and beverages 2010
Other Information
To be able to get along well and accept supervision. Received positive evaluation from previous supervisor.
Willing to try new things and I am interested improving efficiency on assign task.
Hard working
Eyed on detailed
Reliable
Educational Background
CENTRO ESCOLAR UNIVERSITY
Computer Science 2008-2011
PENIEL CHRISTIAN ACADEMY 2003-2008
CAINTA ELEMENTARY SCHOOL 1996-2003
Personal Details
Birthday : July 5,1990
Gender : Female
Nationality : Filipino
Languages: Tagalog . English and Basic Arabic
Status: Single
Passport no. : EB6Z28887
Maria Angelli Rose Romero.
Applicant
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