Computer Operator

RESUME

Winston Tingle

Lot *** Palm Close, Magil Palms, Sydenham, St. Catherine, Jamaica

Email: **********@*****.**.** Telephone: 1-876-***-****

WORK EXPERIENCE

**** – Present Port Computer Services

Help Desk Support Supervisor

Supervision of all Systems – AS/400’s & Servers

Backup of Systems on a daily, weekly and monthly basis

Providing both Internal and External Customers with Help desk support

Helping the Network Department in setting up and troubleshooting

Supervision of Junior Staff

Running of payroll and printing reports for various companies

1998 – 2000 British Caribbean Insurance Company

Senior Computer Operator

Operator of Insurance related procedures on an AS/400.

Running Daily and monthly reports.

Supervision of junior Staff.

Providing Help desk support

1990 – 1998 Caribbean Home NCB Insurance Co.

Data Processing Coordinator/Systems Operator

Reporting directly to Department Head in respect to overall operations of the Department.

Supervision of junior staff.

Proof reading of Reports to ensure accuracy of Data Entry Clerks.

Liaison with other Department Heads to ensure Validity of reports produced by systems.

EDUCATION

Software Training Center

PC Mechanics

A+ Essential

Administering Microsoft Windows NT 4.0

E2 Systems

Linux Administration Training

Dell Enterprise Offsite Training

Dell Storage Access Network Solutions

New Horizons Computer Learning Center

Introduction to Networking

Institute of Management & Production

Programming

International Business Machine (IBM) Jamaica

AS/400 System Administration

AS/400 System Operation Workshop

Occupational Safety and Hazard Administration

Certification in General Industry Safety and Hazard Course

University of the West Indies School of Continuing Studies

Supervisory Management

Human Resources & Training

Customer Service Training

SUMMARY OF QUALIFICATIONS

Proficient in Microsoft Word, Excel and Access, AS/400

Excellent communication, interpersonal, organizational, and leadership skills

Exceptional versatility with the ability to manage multiple tasks in a pressured environment

Dedication and drive as a hard-working individual

Contact this candidate