Maintenance Assistant
Resume:
STACEY A. BAUER
** ***** ****** **., *** Park, PA. 17352
**********@*******.***
Professional Summary:
I have worked as the main secretary for Conway Management Co., Inc. for the past 6 years. In that time I have become well known and well-liked by Board Members for all of the communities, as well as the property managers, maintenance department and clients that call and/ or come into the office, many of which ask for me by name. I am a very organized person and do well with multi-tasking and feel like I can be an asset to any company. I enjoy learning and accomplishing new things and have taken several classes to better myself as a secretary such as Better Secretary, Building a Website, Excel and Word and the Indispensable Assistant.
Skills:
Excellent customer and personal service
Active listening
Clerical
Multi- tasking
Willingness to learn
Investigate complaints
Look up accounts for clients
Search documents for clients
Working with the maintenance and contractors
Takes initiative to solve issues and work with others as a team to solve issues
Experience:
Operate telephone switchboard to answer, screen or forward calls, providing information, taking messages and scheduling appointments
Greet persons entering establishment, determine nature and purpose of visit, direct or escort them to specific destinations
Receive payments and record receipts for services
Transmit information or documents to customers, using computer, mail or facsimile machine
Hear and resolve complaints from clients or the public
Collect, sort, distribute, prepare mail, message or courier deliveries
Keep a current record of staff members’ whereabouts and availability
Investigate complaints, disturbances, violations and resolve problems following management rules and regulations
Receive and place telephone calls
Schedule and make appointments
Make photocopies of correspondence, documents and other printed matter
Draft and type office memos
Filing
References:
Available upon request
Contact this candidate