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Sales Customer Service

Location:
Fresno, CA
Posted:
November 15, 2015

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Resume:

DON NEER

559-***-**** *********@*******.***

Warehouse & Retail Store Management Professional

Retail Store Management Vendor & Client Relationships Consistent Achievement of Sales Goals

Dedicated, skilled Warehouse & Retail Store Management Professional with a significant foundation in buying oversight, sales support, supply and purchasing management, warehouse operations, and interdepartmental collaboration. Excels at delivering management excellence in support of bottom line success. Dynamic communicator recognized for excellent management and administrative skills and the ability to contribute leadership expertise to ensure buying best practices in distinct industries. Long-term loyalty to employers demonstrates value of ongoing contributions to success of the business.

AREAS OF EXPERTISE

Retail Hardline Buying ● Team Leadership & Training ● Warehouse & Receiving Operations

Process Improvements ● Sales Support Functions ● Purchasing Budgets ● Freight Processing

Client Relationship Management ● Recruiting & Marketing Strategy ● Shipping & Receiving

PROFESSIONAL EXPERIENCE

GW SCHOOL SUPPLY, INC., Fresno, CA. Apr. 1997 to Aug. 2013

Warehouse Manager/Buyer

Successfully led retail and catalog sales of classroom and teacher supplies, while managing comprehensive warehouse, receiving, distribution and sales support operations.

Introduced a new monthly purchasing budget, which was adopted by the company.

Served as the Category Buyer for as many as 120 vendors.

Key Contributions

Established and implemented receiving and freight processing procedures, which maximized efficiency while maintaining the integrity of inventory.

Guided new product launch to complete corporate presentation, which enhanced sales and profit.

Seamlessly adapted to extreme store growth from five to ten stores, and subsequently during a downsizing to four stores without any loss of service due to a meticulous management style.

Consistently achieved #1 and #2 categories in sales throughout tenure in position.

NEER & ASSOCIATES, Fresno, CA. 1991 to 1996

Mailroom Manager

Effectively managed the mail house for the national association management company with multiple association clients.

Key Contributions

Oversaw national distribution of monthly magazine, membership mailings, and quarterly promotional mailings for as many as 15 suppliers.

Excelled at customer service at trade show registration and telephone product location service.

BEST PRODUCTS CO. INC., Fresno, CA. 1980 to 1991

Sales Support Manager

Diligently managed comprehensive retail services in the self-service and hard goods departments on behalf of the catalog department store.

Actively managed and mentored a team of 30 employees.

Developed and executed merchandising strategies and in-store promotional setups.

Managed all aspects of the Warehouse, Assembly, Shipping and Receiving departments.

EDUCATION

General Education Studies, Fresno City College, Fresno, CA

High School Diploma, Bullard High School, Fresno, CA

Excellent References Available Upon Request



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