Active Directory Microsoft Office
Resume:
Gregory Chandler
Contact Number: 571-***-****
EMAIL: **********@***.***
CAPABILITY
STATEMENT
Gregory Chandler
EEmmaaiill:: ggrrcchhaannddlleerr@@ccooxx..nneett
Cell 571-***-****
Reference: Employment
To Whom It May Concern:
I am currently seeking a challenging opportunity where my skills would be utilized. I have a strong work ethic, a desire to contribute, a team player and solid interpersonal skills.
Enclosed please find my resume for your review and consideration. I can be reached at the above telephone number or via e-mail to discuss further any opportunities within your organization.
Thank you kindly for your time and consideration. I look forward to hearing from you.
Sincerely,
Gregory O. Chandler
Enclosure: Resume
Hardware Experience:
15+ years
Operating Systems Experience:
15+ years
System Administration
Experience:
15+ years
GREGORY CHANDLER
Certification:
CompTIA A+, March 2015
CompTIA Security+, July 2015
ITILv3 Foundation, August 2008
Dell Certified Systems Expert, January 2008
Completed courses:
Understanding Network + class, March, 2015
Understanding CCNA class, October 2013
Understanding SharePoint, July 2012
VMware vSphere 4.1 class, August 2011
Schools:
Training Camp Learning Center, 2011-2015
BAE Systems Learning and Development Center, 2006-2009 Security Clearance:
Public Trust – Kozusko Harris Duncan
Public Trust – Metropolitan Washington Airports Authority Public Trust - Stafford County Government
Experience:
Systems Administrator
Kozusko Harris Duncan
March 14, 2014 to Present
• Implement and provide instruction in area of security awareness
• Create and implement security policies
• Confluence software setup, configuration, and user login management.
• Maintain Citrix server environment. Complete monthly updates. Reset sessions.
• Worldox GX3, Manage, setup, configuration of database, server and end user helpdesk.
• Install and Configure Windows 7, and 8 on desktops and laptops.
• Using Active Directory, create and disable end user accounts
• Using Active Directory, maintain and manage network accounts
• Configure and maintain network printer queues
• Configure and maintain network share drives
• Install network and computer hardware
• Provide helpdesk problem solving using remote assistant
• Establish and maintain a strong customer interface
• Implement workarounds and conduct break-fix techniques
• Provide conference room support for meetings, audio visual and VTC
• Assist users with issues using Microsoft Office 2010 and 2013
• Setup and configure Smart phones including IPhones, and IPads
• Resolve hardware and software mission critical issues in a very short time Network Specialist
Stafford County Government
April 1, 2013 to March 9, 2014
• Install / Setup / Configure Cisco Routers and Switches
• Complete DMVPN Router configurations for use of Comcast cable modems
• Install network and computer hardware and provides user support for County employees Provide advanced trouble shooting and diagnostic techniques
• Provide helpdesk problem solving using remote assistant
• Complete assigned trouble tickets using Track-It! software
• Establish and maintain a strong customer interface
• Implement workarounds and conduct break-fix techniques
• Provide conference room support for meetings, audio visual and VTC
• Assists with voice over internet protocol (VoIP) phone system
• Lead the site processes including Asset, Change and Configuration Management
• Perform data backups and restores using GHOST and ACRONIS software
• Assist users with issues using Microsoft Office 2010
• Setup and configure Smart phones including IPhones, and IPads
• Resolve hardware and software mission critical issues in a very short time
• Install and Configure Windows Server 2008, and Server 2012 O/S as well as Windows XP, 7, and 8.
• Using Active Directory, create and disable end user accounts
• Using Active Directory, maintain and manage network accounts
• Configure and maintain network printer queues
• Configure and maintain network share drives
• Assist with support to Tier 1 and Tier 2 IT service as needed Server Administrator – SharePoint 2010 / VMware 5.0 Germanna Community College
February 2012 to April 1, 2013
• Assist vendors with the Setup, and Configuration of Dell SAN’s
• Create Nodes on SAN for VM storage
• Using VMware conversion software I convert physical Dell servers to VM.
• Using VMware 5.0 I created virtual workstations and servers in test and production environment
• Using Symantec Netbackup software I created Backup session for all servers.
• Serve as helpdesk for user related SharePoint access issues
• Setup / Configure SharePoint site collections
• Setup / Configure User groups
• Setup / Configure workflows, web parts, and third party applications
• Setup / Update SharePoint websites using designer 2010
• Monitor weekly content backups using Symantec NetBackup software
• Update all Farm servers with Windows OS updates
• Train users on how to access, store documents, and navigate a site collection
• Create “HOW TO” documents using screenshots for SharePoint users
• Review SharePoint Log files to troubleshoot problems that may occur
• Remove and Install new or excess server hardware
• Install and Configure Windows Server 2003/2008 O/S
• Install and configure O/S to company specifications and group policies
• Using Active Directory, create and disable end user accounts
• Using Active Directory, maintain and manage network accounts
• Configure and maintain network printer queues
• Configure and maintain network share drives
• Assist with support to Tier 2 IT service as needed Server Administrator VMware
AECOM
April 2011 to February 2012
Contractor – (Client) Metropolitan Airports Authority
• Manage and Inventory new and current server hardware
• Remove and Install new or excess server hardware
• Install and Configure Windows Server 2003/2008 O/S
• Install and configure O/S to company specifications and group policies
• Using Active Directory, create and disable end user accounts
• Update group policies for active directory user accounts
• Using Active Directory, maintain and manage network accounts
• Configure and maintain network printer queues
• Configure and maintain network share drives
• Monitor server backup logs
• Assist with support to Tier 2 IT service as needed
• VMware ESX/vSphere 4.1, creating virtual workstations and servers in test and production environment
Sr. Computer Support Technician
McNeil Technologies
January 2010 to April 2011
Contractor – (Client) Metropolitan Airports Authority
• Active Directory, Adding and Removing Users and Workstations
• Lead the test, and installation of desktop and laptop systems
• Train employees on IT process, policy and procedure
• Provide advanced trouble shooting and diagnostic techniques
• Provide helpdesk problem solving using remote assistant
• Complete assigned trouble tickets using Remedy software
• Complete weekly reports using MS Office Suite
• Establish and maintain a strong customer interface
• Implement workarounds and conduct break-fix techniques
• Provide conference room support for meetings, audio visual and VTC
• Lead the site processes including Asset, Change and Configuration Management
• Provide recommendations to plan for Capacity and Availability management
• Determine and recommend IT products to support business requirements
• Perform data backups and restores using GHOST and ACRONIS software
• Receive and Inventory New IT computers, servers, printers, and other equipment
• Assist users with issues using Microsoft Office 2003 and 2007
• Setup and configure Smart phones and Blackberry PDA’s
• Resolve hardware and software mission critical issues in a very short time Sr. Computer Support Technician
BAE Systems
August 2006 to January 2010
Contractor – (Client) Metropolitan Airports Authority
• Lead the test, and installation of desktop and laptop systems
• Train employees on IT process, policy and procedure
• Provide advanced trouble shooting and diagnostic techniques
• Provide helpdesk problem solving using remote assistant
• Complete assigned trouble tickets using Remedy software
• Complete weekly reports using MS Office Suite
• Establish and maintain a strong customer interface
• Implement workarounds and conduct break-fix techniques
• Provide conference room support for meetings, audio visual and VTC
• Lead the site processes including Asset, Change and Configuration Management
• Provide recommendations to plan for Capacity and Availability management
• Determine and recommend IT products to support business requirements
• Perform data backups and restores using GHOST and ACRONIS software
• Receive and Inventory New IT computers, servers, printers, and other equipment
• Assist users with issues using Microsoft Office 2003 and 2007
• Setup and configure Smart phones and Blackberry PDA’s
• Resolve hardware and software mission critical issues in a very short time Manager / Field Computer Support Technician
Computer Doctor, Inc.
May 1999 – August 2006
• Designed and implemented hardware and software migrations
• Provided telephone and email desktop support (Help Desk)
• Troubleshoot and diagnose computer hardware and software problems
• Custom build PCs and Servers based on customer’s requirements
• Perform data backups and restores(Ghost Software)
• Partition, format and setup hard drives
• Install, upgrade and configure Windows 98SE / 2000 / XP operating systems
• Installation, configuration and cabling of LANs
• Perform virus detection and removal
Field Computer Support Technician
Arlington Public Schools
August 1997 to May 1999
• Onsite installation of desktop and laptop systems
• Train employees on IT process, policy and procedure
• Provide advanced trouble shooting and diagnostic techniques
• Establish and maintain a strong customer interface
• Implement workarounds and conduct break-fix techniques
• Perform data backups and restores
Contact this candidate