Margaret M. West
** ****** *****, ******** ** ***30
********.********@*****.***
Human Resources Manager
Profile:
Eight years experience in Human Resources with PHR Certification.
Abilities in directing complex projects to fully operational status.
Knowledgeable in employee relation procedures: Policies, Procedures, Investigations.
Skilled in the training of management, supervisors, and co-workers.
Organized, highly motivated, and detail-oriented.
Experience & Accomplishments:
Experienced in the hiring of start-up facility. Managed the scheduling of interviews, processing of new employees into the HRIS system, and presentation of benefits.
Responsible for communication of compensation policies to new employee and payroll management (Kronos) including attending /hosting meetings.
Implemented the counseling for employees on defining career and work related goals and objectives.
Designed staff development plans and conducted operations succession assessments.
Knowledgeable in Darwin (HRIS) and ADP - Kronos-Time Star payroll systems.
Trained in a teamwork environment, supervised and evaluated employees.
Managed and developed employees into goal-oriented, cohesive groups.
Monitored and scheduled the development of employee evaluations.
Employment:
Beacon Hill Staffing, Human Resources, Nashville, TN 2015 – Present
Correct Care Solutions, Nashville, TN – Auditing HRIS from 5,000 to 12,000 employees
Second Harvest Food Bank, Metro Nashville – Special projects
Audit of personnel files and payroll records.
Review of Onboarding process and procedures – Implement new processes.
Record Retention and Destruction of files.
Updated TN Labor Law Posters: FLSA, FMLA, WC, OSHA, E-Verify, etc.
Helped HR Director and HR Manager with personal tasks.
Bauer Foundations, HR Generalist, Silver Point, TN 2013 – 2014
Staffing of over 150 employees –Diverse employee group(Professional and Skilled Laborers.)
Managed the recruiting, orientation, and implementation of the hiring process.
Submitted necessary paperwork to the Army Corp of Engineers for Security Clearance.
Worked with department managers to equip departments with skilled and talented employees.
Resolved adversarial confrontational issues with department supervisors and managers.
Scheduled open enrollment benefits meetings with 99% response rate.
Oversaw the paperwork for Foreign Nationals – Homeland Security and payroll
Established a supportive role with the HR home office – Odessa, FL
Ascendant HR, HR Specialist, Murfreesboro, TN 2010-2012
Setup new clients into HRIS Systems – Audited all Employee’s personnel files
Processed payroll, made necessary adjustments - garnishments, benefits, deductions, and ran reports.
Interviewed and staffed new hires for selected clients
Ran annual W-2, W-3 documents – mailed to clients and employees.
Completed clients Quarterly reports SUTA and 941 Tax Returns.
Nestle Waters North America, HR Dept., Red Boiling Springs, TN 2004-2009
Worked with department managers in the implementation of evaluations for new hires and their training. The training consisted of safety, leadership, and company polices. I was the contact person for FMLA claims and Workman Compensation issues that required tracking procedures. In addition, I assisted in the processing of payroll and incentive program for our employees.
Structured the training for employees to receive advance skills training on operational procedures on machinery to increase job efficiency.
Directed the recruitment and staffing of 150+ employees at a startup facility.
Successfully organized the implementation from 12 hour rotating shifts to fixed shifts.
Responsible for employee postings and the recruitment of new hires for seasonal positions.
Efficient in Microsoft Word, Excel, Darwin (HRIS), and Time Star (time tracking system).
Graphic Packaging Corp., Scheduler/Planner/Customer Service, Gordonsville, TN
Managed the scheduling and planning of production presses.
Experienced in on-time delivery systems
One on one contact with venders for placement of orders.
Conducted transfer of business and equipment.
Traveled to acquire quality control measures to ensure 100% compliance
Knowledgeable in the workflow of operations.
Familiar with shipments of containers overseas.
Worked with all levels of supervision to complete strategic projects.
Experienced in conversions of machinery – creation of SOPs.
Education:
Bachelor Degree, Management and Human Relations, Trevecca Nazarene University
Associate Degree, Business and Commerce, Volunteer State Community College
PHR Certification, HR Certification Institute
SHRM-CP, SHRM Certified Professional
SHRM Membership
Community Involvement
American Cancer Society; (Relay for Life) Coordinator of Events
Project Wet, Coordinator of Events
Smokey Mountains Home for Children, Ladies Ministries
Honors &Awards
Dean’s Scholarship Award - Trevecca Nazarene University
Cum Laude – Trevecca Nazarene University & Volunteer State Community College.