Customer Service Sales

Alexander S. Flesh Jr.

**** ****** **** ****

Toledo, OH 43615

Mobile: 419-***-**** Email: *******@*****.***

www.linkedin.com/pub/alex-flesh-/22/974/84a/

PROFESSIONAL SUMMARY

Experienced professional with progressive experience in Legal Research and Tax Investigation. Performed Analysis and Research in both Law and Taxation. Highly skilled in building and cultivating effective customer relationships and in performing analysis and research duties.

Additional experience in Retail Management and Customer Service/Sales

PROFESSIONAL EXPERIENCE

Contract work: Time Staffing Inc.; Perrysburg, Ohio 2015

Sunland Logistics Solutions

Continental Secret Service Bureau, Inc.; Toledo, Ohio 2015

Security Officer

Contract work: Time Staffing Inc.; Perrysburg, Ohio 2014 – 2015

NKG Inc. - Production

Universal Marketing Group - Customer Service

IGS Energy Company; Dublin, Ohio /Maumee, Ohio Branch 2014

Title Home Energy Consultant

Generate business by working an assigned territory selling natural gas and/or electricity. Use a consultative selling approach; increase customer’s awareness of choice as well as competitive advantage over other energy providers, provide pricing and effectively close the sale.

Assure quality and accurate representation of products; represent the company professionally and ensure that potential customers have an exceptional experience. Keep detailed records of sales activity. Develop collaborative working relationships with other sales representatives.

Tractor Supply Company, Toledo, Ohio 2013 - 2014

Team lead

: Responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational duties and sales.

Provide outstanding customer service, merchandising, while promoting a safe and productive work environment for Team Members, Customers, and Vendors.

Coach Team Members on appropriate application of policies and procedures

City of Toledo, Toledo, Ohio 1996-2013

Tax Investigator

Promoted and assigned to The City of Toledo Tax Department Tax Investigator in 2001:

•Multifaceted position ranging from working with STAX (State Automated Tax Exchange) to using e-services on IRS.gov.

•Utilized a database to run taxpayer Identification and Federal IDs into the City of Toledo Taxation Department’s database.

•Duties included both written and verbal contact with Taxpayers in order to effectively execute assessment and collection

• Assessed over $12 million and collected over $8 million.

City of Toledo

Environmental Paralegal/Litigation Paralegal from 1996-2001:

•Researched and analyzed companies and individuals involved in CERCLA investigations.

•Performed daily duties in accurately maintaining files for individual cases.

•Liaison between the City of Toledo and outside Environmental Law.

Legal Exclusively, San Diego, CA 1993-1995

Legal Assistant/File Clerk

•Diligently performed investigative work, reviewed documents for intake and information to analyze.

•Prepared, organized and assisted for law cases

•Case management and maintenance

Rural Legal Aid Society, Troy, OH 1992-1993

Paralegal

•Assisted Research and analyzed different cases while keeping up with various weekly priorities.

•Interviewed clients and potential witnesses for cases.

•Maintained, organized and indexed cases files.

EDUCATION

B.A. in Political Science; Wright State University, Dayton, Ohio

Associates in Legal Assisting; Sinclair Community College, Dayton, Ohio

Associates in Marketing Mid-Management; Sinclair Community College, Dayton, Ohio

COMPUTER SKILLS:

Software (IBM and MAC environments): Microsoft Windows® and Word, Excel and various databases

AFFILIATIONS:

Notary State of Ohio Jaycees of Ohio Northwest Paralegal Association

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