Manager Medical

Anitssa C. D‘Alessandri

***-** **** ****** #** Flushing, NY 11354 / Tel: 917-***-**** / Email: *****@*****.***

Experience

June 2014-Present. Practice Supervisor

Mount Sinai Health System, Department of Neurosurgery

Plans and schedules workflow for (30) clinical support staff to ensure proper distribution of assignments and adequate staffing, space and facilities for subsequent performance of duties. Ensures adequate staffing and cross coverage for unexpected/emergency coverage.

Supervises and coordinates various personnel activities including, but not limited to hiring, employee evaluations, training and disciplining of staff.

Supervises clinical operations at the Faculty Practice for 14 Neurosurgeons, 7 NP’s and 1 Endocrinologist.

Responsible for the insurance credentialing for all neurosurgical providers across the health system and comply reports for upper management.

Establishes reviews and revises work processes and procedures to ensure efficient and effective administrative activities. Provides work direction, guidance, coaching and training to administrative staff.

Enter and manage weekly payroll including the approval of overtime requests

Act as liaison to other departments, units and care centers to ensure effective coordination of work activities.

Ensures compliance with department and organization policies and procedures.

Work with the Central Billing Office (CBO) to resolve various claims on high dollar accounts. Complies information reflecting expenditures and develops comparisons.

Coordination revenue cycle related activities within the department with CBO to resolve claims and billing issues.

Create new workflows for onboarding administrative assistants and surgical coordinators.

Work with System Administrator and Director of Practice of Operation on all matters related to onboarding of new faculty and staff.

Responsible for creation of department procedure manual and orientation packet.

Master Scheduler in eIDX and oversees providers schedule.

Attend all practice managers forums, departmental revenue cycle meeting with the CBO and administrative core meetings.

June 2012-June 2014, Practice Manager

Columbia University Medical Center Department of Surgery Division of the Center for Liver Disease and Transplantation and Renal Transplantation, Section of Oncology

Coordinate all office consultation for new liver patients section of Oncology.

Work closely with radiology to schedule all liver, colon and some pancreatic chemotherapy visits for patients. Meets with patients to review different chemotherapy sessions

Prepares all lab work for patients before chemotherapy and appointment with Oncologist.

Obtains authorizations for all chemotherapy and injections for patients. Obtain authorization and schedule all oncology patient radiological scans before chemotherapy treatment.

Work closely with interventional radiology to schedule port placements and procedures.

Responsible for all radiology CD to be download for radiology conference for the department of liver transplant.

Created and manages log and mailing of CD for liver transplant patients.

Worked closely with the living donor program to coordinator consultations for potential donors.

Coordinate all clinical, academic and research related meetings for the director of Oncology.

Schedule all appointments in IDX and run eligibility of insurance for oncology patients for the director.

Managed oncology clinic twice a week for liver transplant.

Responsible for collection of all co-pays, deductibles, and referrals for patient hours for oncology clinic.

Responsible for financial system and calculation of staff vacation, sick and personal time.

Work with the Practice Manager of liver transplant on budget, employee evaluations, training and disciplining of staff. Worked with the union on disciplining actions and recommendation on salary increase and pay grades.

Work with divisional administrator and billing manager on revenue cycle related activities to resolve claims and billing issues

(Jun 2009 – Jun 2012), Practice Manager

(Apr 2006 – Jun 2009), Supervisor of Surgical Scheduling

Columbia University Medical Center, Department of Surgery, Division of Surgical Oncology

Manages 8-10 Administrative Assistants, 2 Medical Assistants, 5 Clinical Nurse Practitioners, 1 PA and 2 Surgical Schedulers. Coordinate academic/administrative meetings.

Hiring and Training of new personnel. Manage staff performance evaluations, disciplinary actions, and recommendations for raises. Coordinate annual credentialing process, to include assuring the updating of physician’s license, credentials, CV; liaise with Immigration Affairs office as needed

Comply with department benchmarks for securing of all surgical appointments scheduled, completion of due-diligence as well as Minimum Data Sets(MDS).

Ensured that all billing is captured for processing. Oversees the collection of all co-pays and patient fees for surgical procedures.

Oversees scheduling of office visits and ancillary services. Coordinates all surgical procedures for physicians

Obtain physician authorization to release medical records.

Ensured proper referrals and/or pre-certifications are in place. Verify all insurance eligibility. Obtain pre-certification for all surgical procedures. Schedule all pre-operative testing as per physician needs

Supervise colorectal clinic and schedule surgical and endoscope procedures.

Distributes physician schedule to physician, nurses, fellows, laboratory and support staff

Order and maintain adequate inventory of office supplies, prescription pads, and lab coats

January 2005-April 2006, Office Coordinator

Columbia University Medical Center Department of Orthopeaedic Surgery

Maintain and coordinate master calendar and schedule for three physicians. Reports changes in master calendar to appointment scheduling, OR scheduling, and medical records

Maintain travel schedules for 3 physicians. Prepares and submits all travel, business and reimbursements.

Maintains Excel log of all incoming and outgoing radiology films and reports

Work closely with fellows and residents to coordinate physicians OR schedules

Ensures clinic and on-call responsibilities are covered during physicians absences

Assist billing department in completion of all managed care applications and correspondence for doctors signature as required

Education:

2008, Associates Degree

St. John’s University, Jamaica, NY

St. John’s University, Jamaica, NY

Studying Healthcare Administration Graduating, 2018

Skills:

Fluent in Spanish, Microsoft Outlook, Excel, PowerPoint, IDX and EIDX web programs, EMR Systems (EPIC

& Allscripts), Cerner, Citrix, ICD-10, Laborworkx financial,, PEAK, Sinai Central, ADP financial system PHS surgical and OR

scheduling program, Corporate time, WebCis program, MMF system,

HealthScribes, Program Plus

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