Tara Jackson 540-***-****

**** ********* **** **********, ** 20774 acsg9b@r.postjobfree.com

QUALIFICATIONS SUMMARY: An overall professional with experience working in fast-paced environments demanding strong interpersonal, communication, and organizational skills. A strong team player who is adaptive, flexible and positive results driven.

EXPERIENCE HIGHLIGHTS:

Administrative Experience

Answered inbound calls from customers.

Access the customers problems or concerns and created case documentation.

Updated customer account information, handled the renewal of service contracts, dispatched appropriate accounts for refunds and further review.

Transferred customers to the appropriate parties when needed.

Prepared invoices, reports, memos, letters, financial statements and other documents, using Microsoft Office Suite

Conducted research, compiled data, and prepared papers

Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution

Performed general office duties, such as ordering supplies, maintaining records, managed database systems, and performed basic bookkeeping work

Filed and retrieved corporate documents, records, and reports

Organized meetings with new and established clients and provide sales presentations

Facilitated seminars and training sessions

Operated general office equipment such as copiers, fax machines, multiline phone systems, and computers

Counseled clients regarding the real estate transaction process.

Facilitated the transaction from loan prequalification to the closing of escrow

Negotiated with financial institutions as a third party on the clients behalf

Supervisory Experience

Hired, trained, and managed 55+ staff members

Planned, coordinated, and managed national and state data collection and analysis projects

Acted as liaison between upper management and staff members by keeping both parties updated with project progress

Developed specifications and lead effort to update analysis software, which increased productivity and efficiency of data analysis by 65%

EMPLOYMENT HISTORY:

Real Estate Broker

02/2005-Present Independent Contractor Fredericksburg, VA

Customer Service Representative

10/2013-04/2014 Teletech (At Home) Fredericksburg, VA

Statistician

08/1994-02/2007 National Agricultural Statistic Service Washington, DC

EDUCATION:

Masters of Agribusiness Management, Mississippi State University, Starkville, MS

Bachelors of Arts, Political Science/Pre-Law, Alcorn State University, Lorman, MS

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