Customer Service Administrative Assistant

Angela Montes

***-** ***** ****** *********, NY *1413

646-***-**** ***********@*****.***

ADMINISTRATIVE PROFESSIONAL

HR COORDINATOR HR EXECUTIVE ASSISTANT

Dynamic and experienced Administrative Professional with a proven track record of successfully performing all of the diverse demands and responsibilities of an innovative and forward-thinking organization. A skilled professional with excellent analytical ability, multitasker, highly organized and the ability to identify and successfully resolve issues. A self-driven, detailed and trusted team player with superior communication skills and a strong work ethic. Seeking a challenging position with a dynamic organization where I can utilize my diverse skill set and continue to learn and grow.

AREAS OF EXPERTISE

High Level Administrative &

Management Skills

Human Resources Administration

Project Planning

Project Management

Handling Confidential Matters

Training & Development

Problem Resolution

Organizational Skills

Communication (Internal/External)

Social Media/Platforms Team Building

Customer Service/ Relations

Time Management

Presentation Skills

MS Office (Word, Excel and PowerPoint), Laborworkx Payroll Application, HRIS

PROFESSIONAL EXPERIENCE

MT. SINAI MEDICAL CENTER, New York, NY 2005 - 2015

Administrative Coordinator (Division of Hematology/Oncology) (2010-2015)

Applied leadership and expert knowledge in the day-to-day human resource functions and responsibilities.

Crafted and posted available positions within the organization.

Served as administrative liaison for the HR department – coordinating new hire paperwork, assist with processing employee payroll and benefits.

Coordinated, managed and update personnel file archives for over 100 employees.

Documented and tracked employee training/development and performance requirements.

Managed IT and space related requests.

Coordinated all purchasing and accounts payable needs for the administrative office.

On boarded and oriented new staff assisting with visa applications and extension process.

Strategized and facilitated all special events.

Processed relocation reimbursements for new incoming faculty members.

Provided guidance and supervision to (1) Administrative Assistant.

Administrative Assistant (2005-2010)

Reported directly to the Executive Administrator and Director of Operations providing superior administrative assistance.

Managed and maintained calendar and appointments for Executive Administrator.

Monitored and documented staff attendance via Payroll System and timesheets.

Managed inventory control for needed supplies and purchases for the main office.

Served as a liaison for HR, Payroll and Benefits Departments ensuring smooth business processes.

OTHER WORK EXPERIENCE:

Mt. Sinai Medical Center, New York, NY 2002 - 2004

Compensation Assistant - Human Resources Department

Furniture Consultants, Inc., New York, NY 1994 - 2001

IS Support Manager (1999-2001)

Data Processing Supervisor (1998–1999)

Data Entry Clerk (1994–1998)

EDUCATION

Bachelor of Science (Current Student), Health Sciences, York College-CUNY, Jamaica, NY

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