Customer Service and Medical Assistant

Fa'Tima Fowler-Knight

Registered/Certified Medical Assistant

Customer Service Representative/Manager

Telephone: 314-***-**** *************@*****.*** 71 Henquin Dr., St. Louis, Mo.63135

Summary

Registered/Certified Medical Assistant with proficiency in both front and back office, medical terminology, and electronic medical records(EMR).

Certified Customer Service Representative with managerial experience proficiency with various types of warehouse retail and grocery equipment, loss prevention, scheduling staff, and other day to day operations of store.

Credentials

Registered Medical Assistant Board Registered in 1996

Certified Medical Assistant State Certified in Mo. In 1996

Certified Customer Service Representative/Manager Certified in Mo in 1997

Experience

RMA/MR, Mercy Family Medicine, St. louis, Mo. 11/2013-02/2015

CMA, SSM Medical, St. Louis, Mo. 06/2013-08/2014

Customer Service Rep., N.A.R.S. St. Louis, Mo. 08/2012-05/2013

Reservation Agent, Enterprise Rent a Car, St. Louis, Mo. 05/2009-07/2012

Assistant Manager, Advance Auto Parts St. Louis, Mo. 05/2005-01/2009

RMA, West End Family Medicine St. Louis, Mo. 06/2002-02/2007

Education

Registered Medical Assistant, AlMed Academy, St. Louis, Mo. 1995-1996

Certified Leve 1 Med Aide, Lutheran Senior Service, St. Louis, Mo. 1996

Certified Customer Service Representative 1997

Affiliations

American Medical Technologist

Elderly for the Blind and Disabled

1996-Current

1996-Current

Basic Life Support (CPR)

2014-2015 yearly renewal

References upon request

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